Help! Dell issue.

syjones1 · Apr 6, 2013

Can anyone help?

Not used my dell Inspiron 1501 (vista) for about a year now. I seem to remember there was a system dump. Then when it got to the password login screen the keyboard or mouse pad wouldn't work so I couldn't do anything.

Thought I might of turned the keyboard off or something using a combination of keys but I don't think so.

I've been in the setup screens so many times trying to sort it so I know the keyboard works there, it's just when I get to the login screen. Very frustrating.

I've googled & googled but to no avail. Anyone have any ideas?

dice1998 · Apr 6, 2013

Corrupted driver maybe?

Try Startup Repair.

Gedi69 · Apr 6, 2013

Might be a driver, it might need updating. But to do it you might need to use an external keyboard from another PC.

Worse case is a new keyboard on your laptop.

TB · Apr 6, 2013

Have you tried a USB mouse and keyboard?

syjones1 · Apr 6, 2013

dice1998
Corrupted driver maybe?

Try Startup Repair.

Thanks dice. Gonna try that now.

Gedi69
Might be a driver, it might need updating. But to do it you might need to use an external keyboard from another PC.

Worse case is a new keyboard on your laptop.

I've tried the external keyboard route. No go I'm afraid. But cheers gedi

TB
Have you tried a USB mouse and keyboard?

Yeah. Tried that. Thanks anyway!

cunny17 · Apr 6, 2013

OS problem. Can you set it back to factory settings or run a repair system by using F11 or something.

syjones1 · Apr 6, 2013

cunny17
OS problem. Can you set it back to factory settings or run a repair system by using F11 or something.

Right. I've had a boot up from the boot disc. I've run a diagnostic thing. All I've come up with is a keyboard error. error 4e2c

Thing is keyboard works fine in setup/bios modes but as soon as it gets to windows, it stops working. S'bloody stupid!!

nick09 · Apr 6, 2013

syjones1
Right. I've had a boot up from the boot disc. I've run a diagnostic thing. All I've come up with is a keyboard error. error 4e2c

Thing is keyboard works fine in setup/bios modes but as soon as it gets to windows, it stops working. S'bloody stupid!!

It means it's only a windows problem. Setup and recovery software load their own drivers. I'm pretty sure the error would be something like a missing usb driver. This can be fixed by running a repair from the OS DVD.

syjones1 · Apr 6, 2013

nick09
It means it's only a windows problem. Setup and recovery software load their own drivers. I'm pretty sure the error would be something like a missing usb driver. This can be fixed by running a repair from the OS DVD.

Hi nick
I did a start up repair from OS disc but that didn't fix it. Ill have another go at it. Cheers nick

Help! Dell issue.

syjones1

dice1998

Yo Mamma.

Gedi69

TB

Space Lord

syjones1

cunny17

syjones1

nick09

syjones1

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