1 million credit pre order bonus and car invite diappeared

[Gumball]

Hi, I am not used to forums, but would like to see if anybody else had the same issues.

I pre ordered the game and got 1 million credits as a pre order bonus, but I did not "cash out" the credits immediately as I wanted to start the game traditionally and work my way up to better cars.
However, the 1 million credit card has now suddenly disappeared before I got the chance to use it.

Also, I finally won something other than the lowest prize money in the roulette, and got an invite from Aston Martin to buy cars.
But there is no invite in the Brand Central, and I am not able to buy the invite only cars.

Is there something I have to do, or is this a bug?

Thanks in advance for all help and information.

 

[Islaygaz]

There isn’t a need to ”cash out” the pre-order bonus as it just goes into your in game account. I assume when you say the 1M credit card, you mean the compensation ticket from Kaz that we all got for the outage a couple months back? If so, the reason it’s disappeared is because it had an expiry date just like all the daily roulette tickets!

 

[Gumball]

There isn’t a need to ”cash out” the pre-order bonus as it just goes into your in game account. I assume when you say the 1M credit card, you mean the compensation ticket from Kaz that we all got for the outage a couple months back? If so, the reason it’s disappeared is because it had an expiry date just like all the daily roulette tickets!

Ah ok, I might have mixed them together.
Never noticed the expiry date so I missed out on the credits
You know anything about the invite from Aston Martin also?
Thanks

 

[Ryan Dungey]

Ah ok, I might have mixed them together.
Never noticed the expiry date so I missed out on the credits
You know anything about the invite from Aston Martin also?
Thanks

The invites also expire