computer problems

[ERAUfan97]

my other computer has all of a sudden started to give me problems. It keeps saying 'cannot connect to proxy server'. this is the first time I have seen this. any help would be greatly appreciated!

 

[TB]

What web browser are you using?

Firefox:
Tools > Options > Advanced > Network tab > Settings button in Connection section > Adjust as needed.

 

[ERAUfan97]

I have tried internet explorer and google chrome

 

[TB]

IE:
Tools > Internet Options > Connections tab > LAN Settings button > Check the Automatically detect settings button.

I don't have Chrome installed but I'd imagine it will be similar.

Also, if it all of a sudden changed and no one else uses the computer, I'd suggest a virus scan.

 

[ERAUfan97]

IE:
Tools > Internet Options > Connections tab > LAN Settings button > Check the Automatically detect settings button.

I don't have Chrome installed but I'd imagine it will be similar.

Also, if it all of a sudden changed and no one else uses the computer, I'd suggest a virus scan.

that's what I was thinking but how can I scan it?

 

[TB]

https://www.malwarebytes.org/

 

[ERAUfan97]

but how can I get it on my other computer if it cant connect to the internet?

 

[TB]

Thumb drive.

 

[ERAUfan97]

Thumb drive.

ok, ill try it out. thanks for the help!

 

[ERAUfan97]

well, it still cant connect after I installed it and did a scan....im out of ideas :/

 

[Shoogar]

Have you tried turning your modem off and on? Then if that doesn't work, re-configure your internet settings on your computer.

 

[TB]

well, it still cant connect after I installed it and did a scan....im out of ideas :/

Have you gone into Chrome and checked the proxy server settings?

 

[ERAUfan97]

Have you tried turning your modem off and on? Then if that doesn't work, re-configure your internet settings on your computer.

sounds confusing XD

 

[ERAUfan97]

Have you gone into Chrome and checked the proxy server settings?

yes, I have tried to but every time I de-select the proxy, I go back in, and it shows a checkmark still by it -_-

 

[Shoogar]

sounds confusing XD

Im pretty sure you can just go to the internet button on your computer and click "Forget this network" and then re-connect to it with your password & what not.

Also when deselecting your proxy, make sure you're pressing Apply & OK before closing the window.

If you're on a mac it's Chrome > Preferences > Network > Change Proxy Settings. It'll bring up the system preferences part there which allows you to enter proxy information.

 

[ERAUfan97]

Im pretty sure you can just go to the internet button on your computer and click "Forget this network" and then re-connect to it with your password & what not.

Also when deselecting your proxy, make sure you're pressing Apply & OK before closing the window.

If you're on a mac it's Chrome > Preferences > Network > Change Proxy Settings. It'll bring up the system preferences part there which allows you to enter proxy information.

see, theres the problem. whenever I de-selected it, it would never give me the option to apply it I don't know why

 

[Shoogar]

see, theres the problem. whenever I de-selected it, it would never give me the option to apply it I don't know why

Do you have an option to use no proxy at all as a check box? I have "Use Passive FTP mode" checked on my computer. Different operating systems may have different options though.

 

[ERAUfan97]

Do you have an option to use no proxy at all as a check box? I have "Use Passive FTP mode" checked on my computer. Different operating systems may have different options though.

no, I do not have that mode

 

[DQuaN]

Open a command prompt.

Ping your router address (find this by doing ipconfig)
Ping www.google.co.uk
Ping 8.8.8.8

Post results back here.