Email question

  • Thread starter milefile
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I have my laptop and my desktop connected to one cable internet connection through a router/switch. I can download emails from either computer. I can send from the dsktop, but I can't send from the laptop. I get error messages that say the server is not responding or the connection was unexpectedly terminated. The only reason I can think of why it would matter which computer is sending the mail at all is the MAC address. Do emails contain that information? If so, maybe the mail server sees it and won't take it because they don't want you to have more than one computer on your connection. Could it be anyting else and does anyone know how I can fix it?
 
Originally posted by milefile
I have my laptop and my desktop connected to one cable internet connection through a router/switch. I can download emails from either computer. I can send from the dsktop, but I can't send from the laptop. I get error messages that say the server is not responding or the connection was unexpectedly terminated. The only reason I can think of why it would matter which computer is sending the mail at all is the MAC address. Do emails contain that information? If so, maybe the mail server sees it and won't take it because they don't want you to have more than one computer on your connection. Could it be anyting else and does anyone know how I can fix it?

Hmm, don't know what's wrong, but I can take a few stabs at it...

Do you have a firewall that might be interfereing?(This would be software on your notebook, not the router). My house has two computers hooked up to a router, and Outlook works fine with both of them, so I'm guessing it's your laptop and security settings.
 
Check the antivirus settings on the machine that's not connecting to the mail server. If you have AV, and it's set to protect the mail accounts, then un-protect them, and then re-protect. This will cause the mail accounts to be reconfigured, hopefully this time properly.
 
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