Ok, so I had the matching bug today, and to be honest, after waiting an hour and 10 minutes, I have decided to give up on this game until it is fixed. An interesting point that I saw may have something to do with why the glitch is happening... Could the game be waiting for conditions to be correct that could never happen?
Here's what I mean... Whilst the camera was panning around I noticed something weird, so I took a screeny. Notice in this screenshot there is nothing really wrong except a few missing cars...
View attachment 1293315
Now, I have highlighted three cars at the rear. A black car, a white car and a green car... After it panned around a little bit and went in to the pit lane I noticed this:
View attachment 1293318
We now have the black car, the white car and the gre... ERR A TUNDRA????
I wonder if the game glitched because it was waiting for this person to get in to a compliant vehicle, and they couldn't because qualy had already started.