iPhone music sync problems

sesselpupser

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United Kingdom
United Kingdom
neema_t
So I've already decided I'm replacing my iPhone 4S with a Sony Xperia Z3 Compact, but until I can actually do so I'd like to at least be able to listen to music on the damned thing.

I have about 5GB to 5.2GB (depending on who you believe; the phone or iTunes) of music on there, the problem I'm having... Well, there's a couple:

- Music I buy from my computer will auto-download maybe all but two (randomly selected) tracks to my phone and refuse to download the other two, even if I attempt to manually download it - the progress bar goes, gets to the end then just... Does nothing at all. Resetting does fix this sometimes, though.
- Music I buy sometimes gets downloaded a few times. Like, for instance, Joan Baez - Rare, Live and Classic; at 60 tracks it's a pretty hefty album but on my phone it reports over 110 tracks. Yet the weird thing is that it's not synced twice, a lot of tracks are only on there once but some have four or even five copies!
- Music randomly disappears. Yesterday I was listening to Johnny Cash - At San Quentin on the train, today only three tracks were present, the phone has been on the entire time and hasn't synced with my laptop since I last listened.

All this is kind of making me wonder what on earth is going on. The phone is admittedly over two and a half years old so maybe it's just that the storage has died as old flash storage tends to do, the OS is 7.1. I'm now trying to delete all the music on there so I can just re-sync my 'iPhone' playlist and turn off all the auto-download stuff as it's really not worth all this hassle, but guess what? It won't actually delete my music when I tell it to delete my music! Oh, hang on, no... iTunes reports there's still 5GB, the phone reports there's 5GB, the music app is still full of music but none of it actually plays, it just goes from one song to the next really fast. Exactly like how old iPods used to act when their hard drive died! Good to know some things never change.

As an added bonus, about 4GB of storage was being used by 'other' data. It turned out 2.6GB of this was for the 8.1.1 update that I've told it to not download at every available opportunity. This is why I'm replacing it with an Android because I just don't want to deal with this crap every weekend. This is a shame because up until I decided to buy some music recently it has been a great phone, the best I've ever owned for sure, but it's as if a 'play dead' switch inside it just flipped a couple of weeks back so now I want to launch it out of cannon and into the sun.

So, any suggestions please?


Edit: Grr.

So I finally managed to delete all the music from my phone, then in iTunes I told it to only sync my iPhone playlist. I figured this would sort it out, but now it has:

- Duplicates of all but one album I've bought recently, the one being right in the middle of the rest so it's apparently nothing to do with chronological order, all of them are on the iPhone playlist too so that's apparently not it either...
- Only two out of 31 tracks from the Johnny Cash album I mentioned, the rest are all (predictably malfunctioning) download links.

If I go to my iPhone in iTunes and click on the playlist under 'on this device' so that it should show me only what's on the phone, all of the stuff that's duplicated is only listed once. Oh and it also features a load of music that I used to have on the playlist but removed a while ago, so that's also nice.

So apparently if you buy the music and have it automatically downloaded to your phone, then you delete that version and copy a playlist with that song on it, it'll put it back on there twice... Except sometimes it'll not do that and work fine, sometimes it'll only do two tracks and leave the rest off.

Well, at least they're making the decision to switch to Android super easy for me right now!
 
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I just use a 3rd party app for music playback and just import my music files (including my hi res FLAC's) from my computer directly into the app through iTunes without the need to do a sync. I can manually sort and have full control of where my music goes in the playlist.

I Got tired of needing to edit tags and names within the music files so the music would be sorted in the right place after a sync due to one word not being capitalized or some other problem or inconsistencies with the metadata. Would be nice to simply drag and drop music files onto a micro SD card and be done with it, I'm also considering the Z3 compact for that reason.
 
Well, I'm about ready to launch my phone into orbit. Last time I synced it I decided to give up trying to stop it syncing the duplicates so I went through and manually deleted duplicate songs. That seemed to work, until I wanted to listen to The Bug - Angels & Demons... It's a 12-track album but there were only the first six tracks on my phone. Sigh.

So I went through and manually downloaded the other six and actually managed to listen to the entire album with no problems, once. I haven't touched my phone since - I left it plugged in to charge and that's basically all I've done with it for the past, hm, 18 hours or so... I just went to the music app and guess what?

The Bug - Angels & Demons: 24 songs. What. It must be iCloud automatically syncing everything I buy twice. Can I turn it off? No! Or at least if I can, it's not at all obvious how.
 
In settings - iTunes & App Store make sure automatic downloads is disabled next to music, that might help your dilemma. I have all automatic downloads disabled.
 
Yep auto download sucks big time. I have it turned off and manually add music etc. and never had an issue.

Unfortunately iCloud is starting to suck with certain things like music and films.

Also turn off show all music, it sounds weird but doing this only shows what you have on your phone otherwise all the iCloud stuff may show as duplicates. Do this in

Settings->Music->Show All Music
 
I already have hidden my music and I've also disabled automatic downloads, the problem still persists though. At least nothing has appeared or disappeared without my input for a few days, but there were a couple of instances where I touched a song to play and it just disappeared, skipped through the next handful of tracks before settling on one that actually does exist on my phone... That's kind of annoying. Also half the time I try to delete a duplicate track it'll delete all instances of it so I have to download it again.

I wouldn't mind this so much if a) it was only a few small albums and b) it didn't keep happening, but as it is I've got around 200 tracks that get duplicated and it seemed to happen at random, but yeah, it's been a couple of days since anything went missing en masse.
 
It's a very weird issue. I've not read any other instances or had this issue myself.

Good luck finding a solution.
 
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