My car is gone

[Niesha]

I was gifted the Skoda Vision for my birthday gift and I redeemed it came back to the game today and played in a championship and now my car is gone. How to get back the car?

 

[Famine]

I was gifted the Skoda Vision for my birthday gift and I redeemed it came back to the game today and played in a championship and now my car is gone. How to get back the car?

When you redeemed the car, did you back out of the Gifts screen or shut the game down right away? The latter doesn't save the game.

Does it show as a collected vehicle in your Collection and in Brand Central/Skoda?

Are you looking at all cars in your Garage or just Favourites?

 

[Niesha]

When I redeem the car it was amongst my other car collections. I used the car and race in a championship game and then I had to exit the game afterwards. I return awhile after and everything is gone including the game play and the car. Very weird

 

[Famine]

When I redeem the car it was amongst my other car collections ... I return awhile after and everything is gone including the game play and the car. Very weird

Okay, but what is it showing as now in your Car Collection and Brand Central? Collected (colour icon in CC, blue book in BC) or not (greyed out)?

 

[Niesha]

CC greyed out

 

[Famine]

CC greyed out

Then you have never owned it on that account.

Out of curiousity, are you playing on a different account than the one which you recall, or have you moved from PS4 to PS5 (or vice versa) in the intervening period.

 

[Niesha]

Now that you mention that and I went to the profile. It switch somehow from the other profile I was on and claimed it on but idk how tf that happen! 🥹 Now I can’t even find the other profile I was initially playing on omg

 

[Famine]

Now that you mention that and I went to the profile. It switch somehow from the other profile I was on and claimed it on but idk how tf that happen! 🥹 Now I can’t even find the other profile I was initially playing on omg

Phew! At least that's an easy one to fix then

 

[Niesha]

Haha! How do I find that other account then? Because this is weird how it automatically put me back on my original account after it had me created a new account 🥲🥲🥲🥲🥲