Need some advice/explanation about my internet connection.

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The failed experiment entitled “California”.
Lately (like late Wednesday afternoon California time), my interwebz connection has been goofy. I’ll go into a race and when the grid loads up right after matching, it shows 4 bars. When we start practice, it shows 3 (yellow). When we start the race is goes to 1 red bar.

I test the connection out via the game, and it shows my ping at 64ms. I’m assuming that’s not very good.

It’s never done this before really. What can I do on my end to remedy the situation? Is there anything I can do? I unplugged my router to reboot it and all that jazz… but it didn’t work. FWIW, my wifi connection on my telephone and laptop is solid.

What gives??
 
Advice below courtesy of @Famine This helped me although I couldn't get the DMZ to work.

So GT Sport - like GT6 and GT5, and GT5P - is a bit sensitive to network environments, and a connection that's fine one day (or hour) might be ropey the next. There's an "easy" way to optimise your own network environment and make it as stable and friendly as possible.

Step 1 - Wire it in

A wired connection is innately more stable (and marginally broader and more responsive) than a wireless one.

Step 2 - Static IP address
This is a little more complicated and requires knowing a very small amount about your home network.

In essence, your router (the thing that plugs into the outside world) has a small amount of addresses (called IP addresses) that it assigns to the devices connecting to it. It receives information from the outside world, works out which device it has to go to and sends it there. Your device also sends information to it, which the router translates to show which device it has come from, and sends it out. This is a function known as "Network Address Translation" (NAT). Now you know what "NAT Type" means - the type of NAT currently used. NAT Type 2 is best and NAT Type 3 is the worst, for really boring reasons. If you have NAT Type 3 you will absolutely need to do the rest of this list.

If left to its own devices (it probably would), the router will assign IP addresses automatically. This means that every time a device is turned on, the router gives it a number. This is usually sequential, but not always, and known as DHCP (Dynamic Host Configuration Protocol). If you have lots of devices connected at once, this can sometimes cause issues as a device "wants" the IP address another one is using. It's usually only a hiccup, but it can be bad if you're doing 140mph when it hiccups because your kid is checking their phone...

For stability purposes it's better to assign each and every device in your house its own, permanent IP address. First you'll need to find out what IP addresses your router uses. Usually, this will be 192.168.0.[any number from 2-255], with the router itself as 192.168.0.1, but not always*. Best way to check is to look at the router's own IP address, printed on the back of it. That's the address you'd type into your browser to log into your router's control panel. Once you've found out, pick a number from 2-255...

Then, on the PS4 go to:
Settings (second button from the right hand side)
-> Network
-> Set Up Internet Connection
If you've wired it in as above, pick "use a LAN cable". If not, bad you, pick WiFi.

On the next screen pick "Custom", and then "Manual". Now you need to enter the IP address you've chosen, along with some other... kookier information.

For your IP address enter the number you picked. "Subnet Mask" is even more almost always going to be 255.255.255.0. "Default Gateway" is your router's address. The DNS (Domain Name Server; the servers that change the IP addresses of locations into names, like gtplanet.net) settings are up to you; your ISP has its DNS and these will likely be in the router's control panel under DNS. It's easier to use the free DNS at OpenDNS. These are "208.67.220.220" and "208.67.222.222".

As a random example, the screen should now look something like this:
IP Address - 192.168.0.4
Subnet Mask - 255.255.255.0
Default Gateway - 192.168.0.1
Primary DNS - 208.67.220.220
Secondary DNS - 208.67.222.222


On the next screens hit Automatic, Do Not Use and Test. It'll now do a network test. If you have set ANYTHING wrong, it will fail at the "Obtain IP address" or "Internet Connection" stage. Double check your numbers...

Lastly, it's best to do exactly the same thing in your router, and it's required for the next step. Routers vary wildly in where to find this function, but you should have your own instruction manual for it... It's likely to be under an advanced settings menu, labelled as IP addresses or network configuration or something similar. All you need to do is find your console (this can be tricky, as it may be listed by its MAC address; you can find your console's MAC address in its Settings menu somewhere. I forget where. It's a set of six pairs of hexadecimal numbers, from 00-FF, separated by colons), click on that and enter the IP address you picked for it.

If you think this is geeky, I've done it for every device in my house, numbering 25 or so now. And the consoles, laptops, mobiles and computers are separated into dedicated IP blocs, so when we get a new one it's easy to remember what the next number should be. NEEEEEEEEEEEEEERD!

Step 3 - DMZ
So, basically, devices need to send information out through "ports". This is stupendously difficult to explain - you and I might think that a "port" is what you plug a cable into, but it's not. Well, not in this sense - it's a networking thing. Routers have built-in protective "firewalls" that block certain ports under certain conditions. This is great - it helps prevent your computer from being compromised, or sending out information when it has been - but when a console has its ports blocked, you can't game.

Routers also have a place outside of their normal firewall called the DMZ - which, yes, is the Demilitarised Zone. This is a connection where the firewall doesn't exist, so there's no defences. As there's no defences, there's no ports blocked. This is great news for gaming.

Once you've assigned the static IP address to the PS4 both in the console and in the router, you'll want to find your router's DMZ function. Again, this varies wildly, but is often just labelled as "DMZ". It may be under a Firewall menu or similar. Again, consult your manual. You'll need to then assign the console's IP address (or some routers allow you to assign the device, if you can remember its MAC Address, or you gave it a name) to the DMZ.

You can only assign a single device or IP to a DMZ, and your console is the safest thing to put there.

Once you've done all this, the chances are that you won't see any immediate differences in the network test. You might have a slightly lower ping, or a slightly higher bandwidth, but probably won't. But what you will have is the absolute ideal conditions for your console for online gaming, and the only disconnects that will affect you should be when everyone gets booted from a lobby. Or if your internet connection itself falls over, or there's a power cut.

It won't cure low bandwidth, high ping connections, but it will make it more stable and it's everything you can do to make it work. Unless your ISP throttles gaming traffic, which some do, the bastards...


*Mine is NOT the same as this. If yours isn't as well, and you don't know what you're doing, shout at me in PMs and I'll help
 
Wow. Thanks for the detailed response! I understood maybe…on the high end…1/5 of it. I’ll have to read it a few more times and hopefully find some videos on YouTube. Thanks man!
 
Wow. Thanks for the detailed response! I understood maybe…on the high end…1/5 of it. I’ll have to read it a few more times and hopefully find some videos on YouTube. Thanks man!
Just take it step by step, while sitting in front of your PS4/5 and logged into your router's admin control panel. That's how I wrote it.
 
Copy that. So, logging in to my routers control panel. Do I literally just find out my routers id number thingee on the back, then type that number into the browser bar on my laptop?
 
Alright, this is what I’m working with:

I finally found the right router!!


53436BF6-A147-45E8-9B4A-59CD4981F1DB.jpeg



I thought it was this one all along

54060EF9-13A6-482A-8E7D-E991C56D310B.jpeg


Like you said, the white one has 4 ports for lan out. What is this black box then??

Here’s how far my PlayStation is from my black box thingee. The black box thingee is 3 feet from the main router.

18389981-7667-4420-B309-6CB3FA75F03D.jpeg



But this is all in it’s waning weeks, because my near future entails me moving my setup to the garage as soon as I finish redoing it. Here’s a top view of my house. For arguments sake, “up” = “north. Right now this whole setup is smack dab in the middle of the north wall of the house.

6F1E5B2F-68C4-40D1-94FB-ED15A054E22D.png



I’m going to move my setup out to the detached garage. 2/3 the way back….against the East (left) wall. The run, if I was somehow able to get the modem/router (idk) to the “south-west” corner of the house…. It’s about 45’ in a straight line.

I bought a google mesh system a few months back that I have neglected to hook up yet….mainly because I’m intimidated by it.


What can I do short term? What are my options long term?

I use ATT for my service. On their website, they list some 3rd party routers to “compliment” the system I suppose. They recommended a specific gaming router. What’s the purpose of another router?


Can you guys break this all down for me. I’m not good with this kind of stuff!!
 
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Alright, this is what I’m working with:

I finally found the right router!!


View attachment 1066935


I thought it was this one all along

View attachment 1066936

Like you said, the white one has 4 ports for lan out. What is this black box then??

Here’s how far my PlayStation is from my black box thingee. The black box thingee is 3 feet from the main router.

View attachment 1066937


But this is all in it’s waning weeks, because my near future entails me moving my setup to the garage as soon as I finish redoing it. Here’s a top view of my house. For arguments sake, “up” = “north. Right now this whole setup is smack dab in the middle of the north wall of the house.

View attachment 1066938


I’m going to move my setup out to the detached garage. 2/3 the way back….against the East (left) wall. The run, if I was somehow able to get the modem/router (idk) to the “south-west” corner of the house…. It’s about 45’ in a straight line.

I bought a google mesh system a few months back that I have neglected to hook up yet….mainly because I’m intimidated by it.


What can I do short term? What are my options long term?

I use ATT for my service. On their website, they list some 3rd party routers to “compliment” the system I suppose. They recommended a specific gaming router. What’s the purpose of another router?


Can you guys break this all down for me. I’m not good with this kind of stuff!!
It's hard to identify the equipment from those pics. Can you get something closer up? Maybe the back? There's also info on the bottom that might help tell you exactly what it is - don't take pic of the bottom with all the stickers, though. There's too much info that you'd need to block out as it'd give people a lot of info and access to your network.

But here's the tricky thing, AT&T typically provides users with a combo modem/router. Adding a gaming router to your setup would require you to bridge your AT&T one. It's not too difficult to do and there should be walkthroughs online that you can print out, just don't let it all overwhelm and intimidate you.
 
It looks like the black box is your modem, yes. The white box is definitely a router of sorts - it looks like it's meant to be some sort of all-in-one type of box. But if you're going to hardwire your PS4, run your ethernet cable to the white box. Port 1 is labeled 5GB so supposedly it's faster than the other ports?
 
Your guess is better than mine.

The LAN cable from the router to the modem goes into the 1g port (there’s also an open 10G port…but that one doesn’t work), or it’s use is not applicable.

Does anyone have any experience with the google mesh system and gaming?

I’m a real handy guy, but running a LAN cable from under the house, to a portal where I can run it along my eves into the garage doesn’t look feasible. I’m not sure they make LAN cables that long.

I don’t need absolute top tier connections, I just want a reliable connection. And maybe getting a reliable connection requires me to jump through lots of hoops…idk
 
81ED51EC-62AF-44FC-AE19-C346600B3489.png


Here’s a screen shot of a test I did through the att website. I placed my phone right on my PlayStation.

What am I looking at?
 
View attachment 1066985

Here’s a screen shot of a test I did through the att website. I placed my phone right on my PlayStation.

What am I looking at?
You're looking at a solid internet connection - at least in terms of the server that the test was done with. Which is local to you. But your bandwidth is high, latency is decently low and stable.

Looking at these results I'm hesitant to tell you to change anything with your personal network. Maybe look at the PS4 settings. Perhaps change the PS4 DNS server? I'm shooting in the dark a little bit but if your connectivity is getting weird and this is your typical speedtest results, it may be a routing issue? Which a different DNS might fix.

It also may be that your service from AT&T is unstable and fluctuates, which would suck and there's little you can about that other than complain. But I would would run a PS4 internet test first - just to make sure it doesn't come up NAT3 or something, then maybe change the DNS settings. There's walkthroughs online for that. I find that either Open DNS or Google DNS works for most people. Cloudflare is another one. Test you connection from the PS4 after each to see which works best for you.
 
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I really appreciate the help. I’m going to try (after I research what “DNS” is) what you said.

I’m sure I’m gonna run into more issues in a couple weeks when I move my stuff out to the garage.

What’s crazy about all this is last night when I noticed how goofy it was being, it was 1:30 in the morning. I live in a neighborhood where I’m generally 30 years younger (on the low end) than anyone here. And I’m 38! There’s NO ONE within a mile or more of me in any direction using a lot of bandwidth
 
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