Premium gone despite still being current?

[HP]

Hi, I had intended this to be a PM to Jordan but I was unable to send one on account of not being premium and having 1500 more messages than I am allowed...

I will simply paste the PM here, I figure J might be reading this anyway:

Hi Jordan

My premium appears to have gone despite me being premium until October 2012.

I logged in and changed my email as the one I was using has had issues and I guess that resulted in bounced emails, despite it being still an active address, which likely caused the error saying I needed a valid email address... All very confusing.

Can you see anything from your end that indicates any issues? Currently I am unable to much but my profile says I am a current premium member till October.

Thanks Jordan

HP

 

[daan]

Have you looked here?

 

[HP]

Have you looked here?

I Did Daan and I changed my email accordingly but I am still unable to send a PM or view more than 20 posts at once plus I have ads and a 100% full PM box.

Is there a waiting period or should it update immediately? I have the ability to edit my social group so that much works.

I have logged out and back in also.

Cheers
HP

 

[daan]

Your usergroup listing has changed so it looks like you'll need an admin to sort that out for you.

 

[HP]

OK Thanks, Do I leave it here and wait? I would PM one but I am unable to unless I delete all my messages which is not an option.

If you could flick one a quick PM I would appreciate it.

If you do can you please close this off, I can't do that either

 

[Coxis]

The next admin who logs on will see this and fix it.

 

[Jordan]

I've got you taken care of, HP, sorry for the inconvenience. 👍 You can learn more about the issue here.

 

[HP]

I've got you taken care of, HP, sorry for the inconvenience. 👍 You can learn more about the issue here.

No problem mate, glad it was an easy fix!

Thanks Jordan and Daan for the replies & sorting it