Question About Xbox One

[ERIC11940]

Don't know if this is the right place for a thread like this, but I want to be sure of before I do something with my Xbox One. Can The Xbox One Console break/fried after it's power supply gets fried from a power surge or 220 Volts? Do I have to get a New Xbox One because of that, or can I just buy a replacement Power Supply for my Xbox One?

The reason why I ask this because my Parents think the console might have been effected from the frying of the Power Brick, and I don't want to wait a year to get money from The Electric Company to buy a new Xbox One because not only will I miss out on EVERYTHING from Forza Motorsport 6, but I'll have to throw away all the memory from my Forza Games that are stored into the hard drive for my old Xbox One, and start all over again.

So if anyone who had this kind of thing happen to their Xbox One's, please tell me so I would know.

 

[Grayfox]

You can try another xbone PSU unit but with any PSU it can also fry the unit during a power spike.

 

[Famine]

Can The Xbox One Console break/fried after it's power supply gets fried from a power surge or 220 Volts?

Yes. All electrical devices can, if not protected by a surge protector, fail from power surges.

Do I have to get a New Xbox One because of that, or can I just buy a replacement Power Supply for my Xbox One?

It depends on what component has failed. The best person to advise on this is someone who deals with electronic appliances and can test the console.

Their first test would probably be to put a different power supply on it.

The reason why I ask this because my Parents think the console might have been effected from the frying of the Power Brick, and I don't want to wait a year to get money from The Electric Company to buy a new Xbox One

This is what home contents insurance is for.

because not only will I miss out on EVERYTHING from Forza Motorsport 6, but I'll have to throw away all the memory from my Forza Games that are stored into the hard drive for my old Xbox One, and start all over again.

Depending on what component or components failed, you may have to do that anyway.

Do you have reason to believe that the XBOne has broken in this manner?

 

[TenEightyOne]

Don't know if this is the right place for a thread like this, but I want to be sure of before I do something with my Xbox One. Can The Xbox One Console break/fried after it's power supply gets fried from a power surge or 220 Volts? Do I have to get a New Xbox One because of that, or can I just buy a replacement Power Supply for my Xbox One?

Have you checked the fuse in the plug?
Do you get any lights on the PSU when it's connected to power?
Is there any noise (of any kind) from the PSU when it's connected to power?
If using an extension-type socket have you tried going directly into a wall socket that you know works?
As @Famine asked; what leads you to believe that the XBOne has suffered a surge fault?

 

[ERIC11940]

Have you checked the fuse in the plug?
Do you get any lights on the PSU when it's connected to power?
Is there any noise (of any kind) from the PSU when it's connected to power?
If using an extension-type socket have you tried going directly into a wall socket that you know works?
As @Famine asked; what leads you to believe that the XBOne has suffered a surge fault?

I didn't, my Mom believed that my Xbox One has suffered a surge fault, but I think the console just lost it's power supply.

 

[TenEightyOne]

I didn't, my Mom believed that my Xbox One has suffered a surge fault, but I think the console just lost it's power supply.

Based on what?

 

[Famine]

I didn't, my Mom believed that my Xbox One has suffered a surge fault, but I think the console just lost it's power supply.

I think you're misunderstanding the nature of the question.

I'm assuming that you have a problem with your console, in that it doesn't turn on. This wasn't clear from your original question, which seemed speculative in nature.

If this is the case, what makes you think that a power surge is what is responsible for this situation? This is not clear either.

 

[ERIC11940]

I think you're misunderstanding the nature of the question.

I'm assuming that you have a problem with your console, in that it doesn't turn on. This wasn't clear from your original question, which seemed speculative in nature.

If this is the case, what makes you think that a power surge is what is responsible for this situation? This is not clear either.

Because I heard uncommon sounds coming from the Power Supply, and the brick for the console started smoking. The Console how ever, didn't smoke, so I do believe the console just needs a new power supply.

 

[Famine]

Because I heard uncommon sounds coming from the Power Supply, and the brick for the console started smoking.

Okay. I'll ask again... what makes you think that a power surge caused this?

The Console how ever, didn't smoke, so I do believe the console just needs a new power supply.

It would be a good first place to start. However if you don't pinpoint what the problem was, there is nothing to stop it from happening again and we still don't know why you think it was a power surge. If we can find out why you think that, it may be possible to help you.

 

[ERIC11940]

Okay. I'll ask again... what makes you think that a power surge caused this?It would be a good first place to start.

Because I heard that Power Supply's for Xbox 360 and Xbox One can fry from a power surge that can bring 220 Volts to any electronic devices.

 

[Famine]

Because I heard that Power Supply's for Xbox 360 and Xbox One can fry from a power surge that can bring 220 Volts to any electronic devices.

And I'll ask you yet again, what makes you think that a power surge caused this?

You are hung up on saying that this is due to a power surge, but you're not explaining why.

 

[ERIC11940]

And I'll ask you yet again, what makes you think that a power surge caused this?

You are hung up on saying that this is due to a power surge, but you're not explaining why.

Because it just happened last weekend.

 

[Famine]

Because it just happened last weekend.

*sigh*

Here's the chain of events you've described:
Console Working -> [X] -> Power Brick Smoking -> Console Not Working

You think that "[X]" is "Power Surge", but you are not telling anyone why you think that. "[X]" could also be "Toddler Poured Orange Juice Into Power Brick", or "Tiny Man Smoked Cigar Inside Power Brick", or myriad other things from the plausible to the ridiculous, but you're hooked on "Power Surge".

If we don't know why you think that, what possible help could any here be? It needs explaining, or there's no hope of the problem being fixed.

 

[ERIC11940]

*sigh*

Here's the chain of events you've described:
Console Working -> [X] -> Power Brick Smoking -> Console Not Working

You think that "[X]" is "Power Surge", but you are not telling anyone why you think that. "[X]" could also be "Toddler Poured Orange Juice Into Power Brick", or "Tiny Man Smoked Cigar Inside Power Brick", or myriad other things from the plausible to the ridiculous, but you're hooked on "Power Surge".

If we don't know why you think that, what possible help could any here be? It needs explaining, or there's no hope of the problem being fixed.

What I meant to say in my first post was that Last Weekend, A Transformer blew, and The Electric Company was trying to hook up a generator to it, but they hooked it up wrong, which caused a power surge, and fried the Power Brick for my Xbox One, making me think that I need to replace the Power Supply for it, but my Parents asked me why I know that it was just the power supply that no longer works, and why the Console itself is okay because think that The Console may have been fried too, and they think I need to get a new Xbox One because of what they believe.

So it's really my Parents who believe a power surge caused my console to not work. Not me, because I know that it's just the power supply that broke from a power surge.

So all I want to know if I need to get a new Xbox One after it's power supply got fried, or just a new power supply for it.

 

[Famine]

Right, so now we've established that you were having electrical supply problems... Only took four hours but here we are at last.

The first thing that should have happened with a power surge is your house breakers should have tripped. If this didn't happen, you're going to have more problems.

Step 1: Check the fuse in your plug. If that's popped, replace it.
Step 2: Check the power supply by plugging a known-working console into it - say, a friend's XBOne, at his house.
Step 3: Check the console by plugging it into a known-working power supply - say a friend's XBOne power supply, at his house.

If the power supply doesn't work with either console, it's broken. If it works with his console and not yours, your console is broken.
If the console doesn't work with either power supply, it's broken. If it works with his power supply but not yours, your power supply is broken.

Then you can determine what you need to replace. Home contents insurance should cover a fried console.

 

[ERIC11940]

Right, so now we've established that you were having electrical supply problems... Only took four hours but here we are at last.

The first thing that should have happened with a power surge is your house breakers should have tripped. If this didn't happen, you're going to have more problems.

Step 1: Check the fuse in your plug. If that's popped, replace it.
Step 2: Check the power supply by plugging a known-working console into it - say, a friend's XBOne, at his house.
Step 3: Check the console by plugging it into a known-working power supply - say a friend's XBOne power supply, at his house.

If the power supply doesn't work with either console, it's broken. If it works with his console and not yours, your console is broken.
If the console doesn't work with either power supply, it's broken. If it works with his power supply but not yours, your power supply is broken.

Then you can determine what you need to replace. Home contents insurance should cover a fried console.

Right now I'm just gonna borrow someone's power supply from their Xbox One to see if my Xbox One Console's working fine, but needs a new power supply.

I'll come back with an update.

 

[ERIC11940]

I instead decided to buy a new Xbox One Power Supply (Microsoft Brand), and my console is working great.

 

[Infinital-NG]

My company deals with lightning strikes to restaurant equipment probably a couple times a year. Most times if the surge came in through the power supply, usually it's just the power supply is the problem.

However, if the surge came from something else, across something else connected to the PC (ethernet, usb, serial connection....) then most likely we look at it as a compelete system replace.

Not to say I haven't had pc's with a blown network card from a surge, that have gone on to live happy productive lives.

Then usually after this happens they buy battery backup units for every piece of hardware they have.