"Dillard's does not charge different prices based upon the race of the customer," the company said in a statement. "Prices for salon services are based upon the level of experience of the stylist, degree of service, amount of time required and the cost of materials provided to the customer."
"It's a whole new way of cutting. Not everyone can do it. I cut both and I do it pretty fast, but I grew up in this business," McArthur said.
Still, civil-rights law expert Robert Belton said Dillard's could be in trouble if the pricing is determined solely on race, and not on other factors, like amount or style of hair.
"If they're saying that because of a person's color that it takes more time, then it's obvious that it's race," said Belton, a professor at Vanderbilt University Law School.