Random PSN friends causing Autolog freeze!!!

  • Thread starter FLX1981
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FLX1981

FLX1981

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FLX81
What a catastrophic new failure which now seriously threatens the whole point of playing Shift: Everytime I open up Autolog, the game freezes! Every - single - time!!!

So I decided to play on without having Autolog active - and guess what? The massive framerate stuttering I had experienced in the last weeks is gone. Runs smoothly like a kitten. Except for when it freezes, of course.

So it seems EAs Autolog servers are completely screwed up. WHAT THE HELL?!? Is Autolog working normally for you guys?

PS: I know that there is a bug thread, but this seems important enough for me to point out in an extra thread. I will also adress this to the useless german EA service immediately.

EDIT: Turns out the problem was the latest user I added. For some bizarre reason Autolog seems to have a problem with certain combinations of users. The moment I erased him from my friends list, it functioned normal again. What the hell... Sorry Bob! :indiff:
 
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^ I just started S2U to check and Autolog is working OK here.

BTW: what is this I see when logging on: "FLX81 beat your record here... FLX81 beat your record there... FLX81 beat your record everywhere..." - must be a bug :dopey:

DJ
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If it really says "FLX beat your record everywhere" then it must be a bug - you re still faster than me in Ebisu and I think the first hotlaps with the Porsche etc. But yes, I did invest some time recently... I now completely own all retro hotlap events, at least in my Autolog. When it worked, that is. :indiff: *sigh*
 
I suffer from the same. That damn FLX :)

Anyway, Autolog is working here. In fact, I never had an autolog freeze.

But I'm having more and more problems even with games that never failed me (or failed just a couple of times...) since the last PS3 firmware upgrade :(

Namely, connectivity problems, stuttering and no response to controller actions.

Or maybe its a coincidence and its time to do a backup and change the HDD to a better/bigger one...

Anyway, I hope you get that one sorted and... make a backup.
 
Gah! Autolog just froze the PS3 after I had written the previous posting. After I had browsed through the "Recommends" section, I let it sit there, and a couple of minutes later, after posting, I found it frozen stiff. The console did not react to anything and needed power-cycling. I'll try it again...

DJ
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flx1981 i mentioned about the mini freezes / frame rate drop out and stuttering while connected to the autolog ages ago in another post called "mini freezes" , this happens to me all the time while connected to autolog , if i dis-connect from autolog everything runs smooth , no framerate dropouts , stuttering , or mini freezes .
Same sort of thing last night while racing with Zeecon , i froze twice on the mountain view track , yet i had been playing earlier on that day with no problems at all .
So what is causing the above while connected to the autolog then ??? Maybe we can get an answer from E.A. or S.M.S. (yeah right of course we can)
 
We should all keep an eye on our Internet connection speeds and more importantly "latency". If there are consistant Autolog issues, are the test results consistent (bad). Apparently AutoLog functionality does not recover well from Internet data flow issues. Based on the latest PS3 firmware notes, it may be a console issue and not necessarily S2U AutoLog.
Also, your location from the AutoLog servers may effect your performance - how may hops (server/router data flow path) does it take to get from point-to-point. This will be different for everyone.

http://www.speedtest.net/

Note: I have worked in the IT field for the past 13 years and am always monitoring private and public connection metrics to insure smooth corporate operations. Inconsistant bandwidth or latency will surely make my natives restless :grumpy:
 
@bmw: Since this problem now occurs to people from different regions (Germany, Scandinavia, USA) its probably not the distance to the servers, right?

Also I get freezes no matter if I m online 1 hr or if I just turned on the PS3. My speed according to your link is 4.81 mbps. Sufficient? Me not know cause noob.

You dont have the autolog freezing issue?
 
FLX1981
@bmw: Since this problem now occurs to people from different regions (Germany, Scandinavia, USA) its probably not the distance to the servers, right?

Also I get freezes no matter if I m online 1 hr or if I just turned on the PS3. My speed according to your link is 4.81 mbps. Sufficient? Me not know cause noob.

You dont have the autolog freezing issue?
Click to expand...

Network (Internet) issues would not be related to how long you are online. Distance itself wouldn't necessarily be a factor but distance normally means many hops along the data path that could contribute to latency.

"Although the theoretical peak bandwidth of a network connection is fixed according to the technology used, the actual bandwidth you will obtain varies over time and is affected by high latencies. Excessive latency creates bottlenecks that prevent data from filling the network pipe, thus decreasing effective bandwidth. The impact of latency on network bandwidth can be temporary (lasting a few seconds) or persistent (constant) depending on the source of the delays."

I have never had Autolog issues (knock on wood). What was the "latency" value of your test? That site can also retain a history of your tests over time - could be a good tool to uncover problem time periods (peak usage in your neck-of-the-woods, etc.).
 
I may regret saying this...but so far I never had an Autolog freeze.
On the other hand, now a days, I get pretty much a freeze every time I play-once per night.
I'm trying to make the regional record with the MC12 @ Bathurst,and I can't finish this race-although I was able to in the past- it always freezes on the third lap at the end of the back straight heading to the finish line.:ouch:
But I tell you this, when it lets me finish, I will surely take the record after so many 2,5 races!:)
 
Here are three tests I ran. The top is my local ISP, the second is a server located across the USA, the third is from a server in Europe. As you can see the ping value (latency) rises significantly. The download bandwidth is plenty to even the server in Europe but the latency "could" cause stutters/pauses when accessing data. 125ms is not too high but much higher would be a concern. Testing over time may reveal problems.

picture.php



EDIT: One test is not enough - the average of multiple tests are much more accurate.
 
bmwisme
...I have never had Autolog issues (knock on wood)...
Click to expand...
arvore
I may regret saying this...but so far I never had an Autolog freeze....
Click to expand...
Right, be very careful! See what I said in posting #2 and now look at me in #6. Almost spooky that :scared: I haven't got any more Autolog freezes than that single one. Can't say I've seen any frame rate stuttering either. (Then again, I haven't spent a lot of time with S2U lately - it crashes less that way :P)

DJ
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@ bmw: My ping is around 17.

But tbh I' m not buying this as the reason. Those things havent changed recently. My connection is as fast as it was 3 days ago and I didnt have those problems then.
 
FLX1981
...My connection is as fast as it was 3 days ago and I didnt have those problems then.
Click to expand...
The freezes could theoretically happen because Autolog chokes on some iffy data from the servers (it ought to handle that gracefully though). Stuttering could be related to ping times and/or low bandwidth (but who would use blocking sockets, or whatever is causing it, in a racing game).

As always we're left to speculate :lol:

DJ
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It must be choking all the time then , because for as long a i stay connected to the autolog , i get mini freezes , and stuttering frames :ill:
 
^ musomaniak, your connection test looks fine; I have around the same performance and am always signed in to Autolog when playing S2U, and I've not seen any stuttering (that's what folks mean by "Mini freezes", right? BTW, by "freeze" I mean just that: computer/console frozen until reset).

DJ
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Who's to say what's an acceptable connection for proper Autolog operation - I wouldn't know for sure. If my network was experiencing 125 - 150ms pings I would guarantee my users would be complaining of performance with our corporate software (client/server - private T1 between sites).
If testing data is collected regularly, it could be used for comparing to sessions with Autolog performance problems. Latency will almost certainly cause problems with online racing.
And what would testing ultimately solve - probably nothing as we don't have much control over our ISP's service offering. It is similar to those that spent time trying to measure lag. OK, there is lag, now what.
Where are the AutoLog servers located... Where are the majority of users located that are experiencing problems...

It is easiest to blame performance on the software - might be deserving, maybe not. If I was having problems, I may try to isolate, as I tried to do with the high speed freezing, but that's me.
 
Out of curiosity I captured network traffic on my router during an AutoLog connection... some detail below.

159.153.235.33 - TCP, port 443, playersyncservice.ea.com, Sony Media San Diego, California
Ping: 28-30ms

159.153.174.133 - TCP, no host name, EA Redwood City, Colorado
Ping: 170-175ms

There was more servers but not able to ping (service.playstation.net, etc.).

I wonder if they provide servers across the pond or are you non-USA guys hitting the same servers.
 
I had the same problem when I added first shift 2 friend, it would instantly freeze after 3-4 seconds. I added a 2nd shift 2 player and it stopped...maybe try adding another player?
 
Out of curiosity I captured network traffic on my router during an AutoLog connection... some detail below.

159.153.235.33 - TCP, port 443, playersyncservice.ea.com, Sony Media San Diego, California
Ping: 28-30ms

159.153.174.133 - TCP, no host name, EA Redwood City, Colorado
Ping: 170-175ms

There was more servers but not able to ping (service.playstation.net, etc.).

I wonder if they provide servers across the pond or are you non-USA guys hitting the same servers.
Click to expand...

How would i find out what server i was on ?
 
@ Kazanski, you might be onto something with this. If I m not mistaken, I added somebody the day before my first autolog freeze. I might try to delete him from my friends list.

Oh, and maybe add you instead, if you want - whats your PSN? :D
 
Mine auto-log works fine 👍 So look deeper in your ps3 machine. Check your Internet connection, how web-pages works on your ps3 and how psn works.

Maybe try do delete Shift update, and game data (not your save file !!!) and re-install them again. Other way maybe it's a FW fault.
 
The problem was indeed the one guy I added recently. I just removed him from my friends list and autolog stopped freezing. What the fonk...

The stuttering is still there very often, though. At least 2 times a lap.
 
The stuttering is ALWAYS present at some tracks but I think the worse its Zolder in one of the chicanes.

BTW, with friends like that who needs enemies? :D

PS: want to change the topic's name to include [SOLVED] and update the OP? Might help others.
 

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