Strange Internet Problem

[SonicCharmeleon]

Ok, here is the problem I'm having: whenever I try to use the internet or steam it comes up as if I don't have an internet connection, but in the corner where the connection bar thingys are it says 100% connection.


In case you needed to know, here are the specs: Intel core i3 CPU Intel HD Graphics ??? (PC does not say even in Intel graphics program) Windows 7 home premium 6gb RAM

 

[David]

@SonicCharmeleon Did you get this sorted out? This isn't a lot of info to go on without knowing how your home network is setup. You can be perfectly connected to your wireless router/switch but not have an actual connection out to the internet if there is a problem on the modem or whatever you use to connect to your ISP, or a problem between the modem and your wireless router/switch if you are using separate devices. If you haven't already, typically the first thing to try is power cycling (just pull the power then plug it back in) the modem, and maybe the wireless router/switch.

 

[Grayfox]

Try the following
Disconnecting the ethernet cable from the PC and reconnecting.
Disabling any internet security program.
Open a command prompt with admin privileges and use the following commands.
netsh winsock reset
netsh int ip reset
Try uninstalling and reinstalling network card drivers.

 

[DQuaN]

Try the following
Disconnecting the ethernet cable from the PC and reconnecting.
Disabling any internet security program.
Open a command prompt with admin privileges and use the following commands.
netsh winsock reset
netsh int ip reset
Try uninstalling and reinstalling network card drivers.

Those are some rather drastic steps when no troubleshooting has been done yet.

As @David says, we need more information. What is the setup? Is it wireless? Are you getting DHCP? etc.

 

[Grayfox]

Those are some rather drastic steps when no troubleshooting has been done yet.

As @David says, we need more information. What is the setup? Is it wireless? Are you getting DHCP? etc.

Hence why I started off with basic trouble shooting fixes then worked my way up to the most crazy fix of all.

 

[SonicCharmeleon]

sorry... i forgot that people replied to this (i didnt check) but the connection is wireless, in the same room as the router.
router is a motarola thingy (I dont know the model) and all other devices have a very strong connection.

 

[TenEightyOne]

sorry... i forgot that people replied to this (i didnt check) but the connection is wireless, in the same room as the router.
router is a motarola thingy (I dont know the model) and all other devices have a very strong connection.

Have you set a "Static IP" on any devices? You may have done this as part of establishing a stronger NAT... it sounds like one device may be conflicting with the connection of an another.

To see if it is a conflict of some kind; turn of all connected devices and reboot the router. See if your PC then connects as you expect it to.

 

[wfooshee]

In a command prompt::

ipconfig /all

Near the beginning of that output will be the IP address your network interface is using, along with it's gateway address and the address of your DNS server. If your IP address starts with 169, then you're not getting an address from your DHCP server, and nothing is going to work. If it's not 169. something, make a note of the gateway and DNS.

Now enter:

ping {gateway address} (If your gateway is 192.168.1.1, then the command would be ping 192.168.1.1)

If that succeeds then ping your DNS server. If the DNS server is the same as the gateway, don't bother, ping 8.8.8.8 instead.

If that succeeds, then ping something by its name, i.e. ping google.com

Getting a 169 address means DHCP isn't working. Resetting your router might fix that, but it may also be that your wireless connection is not actually connected. You may have to tell your device to forget the connection and build it anew.

If you're connected with a valid address but unable to ping your gateway, that indicated any number of odd, even serious issues.

Pinging an outside address confirms that your router lets you out to the Internet. Pinging by name confirms that DNS is working.

The stage at which the pings fail points you to where the problem lies with your connection.

 

[Flex0r]

If you cannot ping on names it's possible that your DNS resolver cache got corrupted, you can flush your DNS cache using ipconfig /flushdns