Studio MX Installation Problem II

[milefile]

Okay my last thread about this got closed.

Let me state for the record: I own a legit copy of the software and am not looking for any illegal solutions.

The problem: When I try to install my copy of Studio MX I can't get past the serial number screen. The "next" button never activates. I know I am using the right number.

The first couple times it gave me a warning right when the installer started that said something about a .dll file and being unable to complete instalation. I didn't write it down and it stopped doing that. It just won't go now. Anyone know why this might be? I've installed all my other software on this laptop with no problems. I've also installed this MX disk before with no problems.

Somebody mentioned the windows installer. I was wondering... if the windows installer was messed up if I would be able to instal some things and not others? I did succeed in installing Photoshop and Premier. But I went through and trimmed a lot of M$ fat right off the bat. I may have inadvertently done something I shouldn't have. If the installer is messed up would I have to do a system restore? Or is there an easier way.

Of course if you think it's because of something else altogether please speak up!

Thanks.

 

[Tom M]

Since you purchased the product, you'll have no problem contacting Macromedia and either getting tech support with your registered serial, or obtaining a new disc if the original is corrupt.

 

[milefile]

I don't see how the disk could be corrupt. I used it three weeks ago and all it has done since then is sit in a CD case. The other reason I don't think it's the CD is because of the error message I got, with a path to some .dll file.

 

[miata13B]

Originally posted by milefile
I don't see how the disk could be corrupt. I used it three weeks ago and all it has done since then is sit in a CD case. The other reason I don't think it's the CD is because of the error message I got, with a path to some .dll file.

Ah those wonderful dynamic link library files. . . go to Microsoft.com and search for the .dll file, just place it in the search field and see if it comes up with a file on thier database. If it does all you have to do is extract the file off the installation cd if it does, then it is a file that is on that disk.

 

[milefile]

Originally posted by miata13B
Ah those wonderful dynamic link library files. . . go to Microsoft.com and search for the .dll file, just place it in the search field and see if it comes up with a file on thier database. If it does all you have to do is extract the file off the installation cd if it does, then it is a file that is on that disk.

When I get home tonight I'm going to do a system restore to yesterday afternoon and start over. I think I must've screwed something up while removing the junk programs it came with. That or I'll reinstall XP.

 

[miata13B]

Originally posted by milefile
When I get home tonight I'm going to do a system restore to yesterday afternoon and start over. I think I must've screwed something up while removing the junk programs it came with. That or I'll reinstall XP.

NNNNNNNNNNOOOOOOOOOOO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Don't do that.

 

[milefile]

Originally posted by miata13B
NNNNNNNNNNOOOOOOOOOOO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Don't do that.

Umm. Why not?

 

[miata13B]

Originally posted by milefile
Umm. Why not?

There have been many of programs to do this so-called "system restore" it started by computer manufactures at first, one being Gateway with their "Go-back" program that another company made I forgot who. All it did was screw up the computer worse and worse until it got to the point where it had to be FFRed -> FDISKed FORMATTED and REINSTALLED with the OS. then Microshaft tried something in Mindows ME and it was a total POS. It screwed up many of people's saved materials and the same FFR had to be performed. They did not Fix the problems with Windows XP either, but there is a little program in it that restores system files if I remember correctly. You see the System Restore, pretty much reverts back to a registry that you previously had that worked. You still have the files on your computer, but some of them won't operate because they are no longer logged into the registry thus causing Chaos in the computer.

 

[milefile]

My other computer is a Gateway and I've used the GoBack a couple times. I've had no trouble with it. First time was to get rid of an email virus. Second time was to retrieve a file.

So do you think just reinstalling XP is a better bet?

 

[miata13B]

Originally posted by milefile
My other computer is a Gateway and I've used the GoBack a couple times. I've had no trouble with it. First time was to get rid of an email virus. Second time was to retrieve a file.

So do you think just reinstalling XP is a better bet?

I think the best bet is to locate the file on Microsoft.com and give their fix a shot before you do anything big, liking shotting an Ant with a missile. Why not try the fly-swatter first you know what I mean.

 

[milefile]

Well I don't know what the file is because the error stopped showing up and I didn't write it down. I just got the computer yesterday so it's not like I'd be losing anything. But I agree it's like shooting a fly with a missle. I just don't know what else to do.

 

[miata13B]

Actually if you just got it yesterday and you probably ordered it from a big company right? Yeah the nuke is necessary then, it will save you from other troubles in the future starting off right

 

[milefile]

Just boot off the CD right? Takes about 35 minutes?

 

[miata13B]

just about

 

[Solid Fro]

Are you absolutely sure you are typing in the correct serial number? The number is case sensitive.

I don't see anything wrong with doing a system restore. It's actually a good idea if you deleted some things that might have been critical to the operating system.

Start > Programs > Accessories > System Tools > System Restore.

 

[milefile]

I am absolutely 99% sure.

 

[Shannon]

Originally posted by milefile
I am absolutely 99% sure.

What about the other 1%?

 

[ALPHA]

Thats uncertainty.

 

[milefile]

You always have to allow for the uncertainty principle.

I did a system restore and it worked fine. Pretty weird.