- 2
- United Arab Emirates
Hi,
I just bought a brand new TGT2, after everything assembled and I played around two hours by ps5, suddenly the game paused and the connection was lost form the device, all the buttons were not working, I re-assembled everything again, still nothing change, so I connect the device to PC and update the firmware to the latest, nothing changed either, i don’t think there is any physical damage as I didn’t hear any unpleasant sounds during that two hours, however it just doesn’t work at all, anyone can help me on this or should I just sent it back for a replacement piece.
I just bought a brand new TGT2, after everything assembled and I played around two hours by ps5, suddenly the game paused and the connection was lost form the device, all the buttons were not working, I re-assembled everything again, still nothing change, so I connect the device to PC and update the firmware to the latest, nothing changed either, i don’t think there is any physical damage as I didn’t hear any unpleasant sounds during that two hours, however it just doesn’t work at all, anyone can help me on this or should I just sent it back for a replacement piece.