PlayStation Network Service Restoration Begins Now

Jordan Greer · · 181 Comments

It looks like the long wait is nearly over – Sony will begin restoring PlayStation Network services around the world over the next 24 hours. A new PS3 firmware update is already available and will be required to connect to the network when it finally does come back online in your location (SCEA is maintaing a service map for U.S. users here). Everyone will, of course, be prompted to change their PSN passwords upon signing in. Watch the video above from Sony president Kazuo Hirai for more information.

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Comments (181)

  1. SmileyOr1

    The site went back offline. If you got in and up and running and stayed logged in from a computer you can still run your AI b-spec remote racing. I have the widget that has been running for 2 days now and I’m not taking him offline until I hear it’s back up fully again ;)

    I pulled a couple cars offline and another bob so I had more to play with so if it went back down I would have more I could still do offline. Glad I did :-D

    I’ve heard that you should be able to play offline and can connect from the PS3. I’m just not taking a chance.

  2. Hugo

    agreed 100%. don’t forget how we got that news. A week before gt5 was supposed to come out they said it may be delayed until or past xmas. they gave us no info & everyone was pissed. then 2 weeks later they tell us out of the blue they say- “GT5’s gonna be out in 12 days, bitches” sorry to rain on anyones parade but that was the best news this site has been fortunate enough to report. Thanks for reminding us Jordan

  3. evokid9

    Now i got the email and the site is down,i cant get my new pass word now. come work with me guys.

  5. smokebeer

    @ken and others waiting
    try the forgot pw option i was fed up waiting for my email so did that and one came stright through to my email account then clicked the link and enterd a new one
    and got online no problem……sigh

  6. Ken Barth

    Still waiting to change my sub-accounts passwords; over 48 hours and nothing!

    I don’t want to start GT5 all over again!

  7. axletramp

    Back online in the UK = good. Changed password straight away = good. Had GT5 for an hour and a half, then PSN goes off = worrying. Can’t log back in with my PS3 for half an hour although I can via my laptop = odd. Came back on and seems OK = good, again! Anyone else in the UK have a drop-out last night?

  9. TJC_69

    No sign of the password e-mail yet……..
    That’s 22 hours since I sent it. I think ( since America went up before Europe ) that the servers are still backed up with all the American e-mails. They are having ISP issues also and had to turn the function off completely for a while to deal with the backlog.

    Not sure when I can get online yet.
    @Speedthrill… You do need an e-mail if you haven’t downloaded from PS Store to your PS3 with your account. I picked up a new PS3 and transferred my saves shortly before PSN went down. Talk about unlucky. :/

    1. TJC_69

      Lol , that’s now a FULL 24 hours…. and no E-mail…..
      Who thought up that bright idea ? ” Yes Mr Sony President , we will send 30 million e-mails all at once , they will love the security aspect of it ! “…………

      Thanks Sony.

  10. SmileyOr1

    Back online and running the bob’s as I write this. Was online last night and changed my password.

    :)

    West Coast USA up as of 10 PM 5/15/11.

  11. Speedthrill

    belgium here,

    after update waited a day, you don’t need an email.
    Just sign in after a day and the ps3 will tell you yr old password is invalid and will give you the opportunity to change, once pressed ok yr back online, that simpel!

  12. Tvensky

    PSN is OFFLINE again for me.. and news are saying same stuff.. PSN is down for maintenance again.. who can confirm?

    2. Tvensky

      I just find out that – IT WILL NOT WORK WITH AUTO SIGN IN… you have to disable the option of auto sing in, and sing in manually every time and it will work!!!

      just signed in.. :)

  13. TJC_69

    18.5 Hours gone…… Still no password e-mail. :/
    BUT ….. my Fiances account went through straight away.
    Weird….

    1. d3-897

      Even stranger since it doesn’t require the e-mail if you’ve ever used your account to dl content or make a purchase. It just had me change it and sign in again.

    2. TJC_69

      Yeah , I didn’t download any store items , my fiance however did download some stuff.
      Just have to wait I guess. :/

  16. Murcie

    Back up in South Australia…thank God I set it to save my old password as I’d have no hope in hell of remembering it now…all is well! Time to go back to some old games I reckon. And of course GT5.

  18. JASON PAUL

    pigboy is in Australia and i cant sign in.i got a new laptop the day the PSN went down so i thought it was my computer,so i reset it,but i cant even share photo’s or do the internet connection test.i went from XP to Vista too.yells out “muuuum”

    1. red piramyd k

      no solo mexico, tambein europa y usa, y mexico si funciono una hora despues, pero ya quitaron todos…

  20. Nicky_loves_GT5

    :D! go Sony! and i like the way he explain that what happened to sony can happen to another company.

  21. Super_Colossal

    I installed the update and went to change my password, but when I hit OK on the “You must change your password” screen, I get an error. Anyone else experiencing this?

    1. brwnbrit

      I just started getting the error msg. Before the msg said an e-mail was being sent to me instructing how to change my password. I’m in Toronto, Canada.

  23. DawgCCCP

    HAHAHAH PSN fails badly

    I seriously think the new update for GT5 will be disappointing as hell

  26. freddy

    I still cant sign in but i was able to do the update. It says going under maintnence. Im from California

  27. Tollolbesar

    EU NETHERLANDS  = online, if u keep getting te error message, just keep trying!! It worked for me! 

    1. Jameskwondo

      Good to know I got psn updated but the gt5 server will not connect. Guess I’ll keep trying.

      James, so cal

  31. WannaRace1

    Back up in Stuttgart, Germany! But no real GT5 updates, other than new online dealership offerings. Was hoping to be surprised with something new for all our waiting. Oh well.

  36. Tvensky

    Latvia still offline, I hope I wont get any problems cuz Latvia isnt supported by SONY and im using FINLAND user… hope it will be up soon……..

    1. geoff allan

      you don’t get an email, when you logon for the first time, you have to create a new one.

  43. Andy_cowley

    Has anyone in the EU tried setting up an american account on there pc then signing into it on the ps3?? Thats gotta be a way of getting some online gaming goodness untill the EU servers come online.

  44. Ron Dietz

    Four accounts in my house, one was corrected with new password. the other three said emails are sent to change passwords, but not a single email has been received. We are locked out of sharing or trading or using on line racing, it still sucks.

  46. Reaperman

    “Sorry for the inconvenience.” Way to dodge out of that apology. Now bribe me to come back, and feel free to go to hell too. Thanks Sony.

    2. suntoucher

      ahhhh 24hrs of le mans, Now that was a good game….loads of le mans cars….better than that GT5 monstrosity :)

    3. TJC_69

      Lol Bazz. PSN and GT5 needs me , someone has to teach you guys how to drive…. :P Looool.

      @suntoucher…. Shouldn’t your name be ” Son Toucher ” xD

  55. NTX

    after updating to new system firware…still down. Like it states in the release notes of the update this could happen. We might only being able to change passwords after some days. Boring….

  57. NTX

    strange how in Portugal is updating and in the UK is still down. Normally things go up first there…

  63. Crang08

    It’s clearly much more important to get it up and running in the middle of the night in America than worry about Europe.

    1. Jon Turner

      Well that would make sense. The servers would not get hit all at once. Using that idea would mean we might get it over Sunday night in Europe. Fingers crossed.

  65. Felipe Martins

    Here in brazil still nothing and there no new site for brazil or any news saying when we will be back online

  67. N99GT

    anyone in the UK been able to sign in? if so where abouts are u?! im in the west midlands and it still dont work!

    1. Jetsfan100

      Gdog96: that’s a great question. I was able to create my fake email address into a real one- tried the sign in again on my secondary account- and it sent a link to my (not fake anymore) email address for the secondary account. It said for secondary accounts, it would send an email, so hopefully there us a way through PSNetwork other than just email verification for secondary accounts. Good luck to everyone with multiple secondary accounts. Maybe someone will figure out another way and post it. This is just what I found, and I’m no genius )

    1. Jetsfan100

      Good news, when I signed back in, the ticket and paints I had sent myself a month ago were there. Bad news, I couldn’t change the password on my secondary account because they send a link to the email address… the fake email address. Hopefully there is still a way to change it. Lots I want to trade to myself still

    2. Gdog96

      Jetsfan: There must be another way because otherwise how are the people who have different email adresses from when they made the account going to log in?

    3. Erik

      @ Jetsfan: It depends on how much fake your fake email is. If you made like “fakeaddress@hotmail.com” (i.e. an existing domain) then you can just go to hotmail and create that address and the email will get to you. If you made like “fakeaddress@fakemail.com” then you have more trouble…

  76. Super T

    Which part of the UK? I’m in south east England and still no joy. Downloaded and installed the update in the early hours of this morning but still haven’t been able to sign in on any of my households accounts.

    Still on my original PS3 (plus a couple of new ones) so I’m under the impression I wont have to go through all the e-mail verification.

    The EU blogs been down or playing up most of the morning too so it looks like somethings going on at least… See you soon my American cousins. :)

    2. Super T

      Oh well, just glad it’s not just me unable to sign in, instantly checked mine again after reading Lom Todge’s post. :)

      Just wondered if any of the guys from the US on my friends list would be kind enough to use any of my six b-spec bobs until we get back… Would be nice to get something out of all of them being stuck online for the past three weeks. >.<

  78. xX_54MW1CH_Xx

    Down here in aussie, it’s 8:21pm right now, which means we’ll most likely get it overnight. Which sucks, ’cause I’ve got school tommorrow :/ Ah well, at least it’s all over.

  79. gt5 brad gt5

    Don’t think any of europe is up, ive tried to sign into my psn account on the blog. It says its still under maintanance.

    2. dani_corvette

      Still down here in Spain. Doesn’t surprise me, since we always get third world treatment :(

  83. Reprogrammed

    Please reply to me someone., is PSN up & running for people in California.

    I didt check my PS3 today.
    & im in bed & can’t go to the living room right now for some reason.

    So is it up & running?
    & when you turn on your PS3 how do you change the password?

    Thanks.

    1. Brad Kinder

      Was there ever a time when you could look at a PSN friend’s trophy count and have it show up quickly? What about the friend’s names when you click community in GT5? Just wondering. It’s always been randomly laggy for me. And I can supposedly download 1000kb/sec…

  87. Well done

    I appreciate the video. I get a feeling tho that Bill Gates wouldnt make a video like this. -_-

  89. Brad Kinder

    I’ve logged in! Playstation store is still down, so no DLC. Everything in GT5 is working just fine, though. I think the online dealer has all new cars. There’s a 1969 Ford GT40 for about 20million cr.

    2. HSV_GTS

      I live in Australia and I can’t get online but apparently most of Australia can get online!!!!!!! If mine is not on in 2 days I’m not gonna bother with my ps3 anymore.

    3. Brad Kinder

      PSN and GT5 online things are still as super slow as they’ve always been. Was kind of hoping for a speed improvement.

    4. tyl0r_r

      @ HVS_GTS:

      you waited 25 days without PSN and are going to ditch your system because the restoration roll out isn’t globally instant? That is really, really dumb.

  95. Tollolbesar

    Got the update but no PSN login yet @ this time 04:46am UTC+1.
    Well, good news anyways, won’t be long now :)

  97. N99GT

    swweeett i just tried it after GT5…and i tried the update but it didnt download/install becasue of my 90’s internet speeds!! :@

    1. We know

      Yep, same for most people. They’re turning it on a few states at a time over the next several hours…….

  105. GT5Canuck

    Booted up the PS3 before reading this.

    Was instructed to DL a new version. Did. Rebooted, installed, rebooted.

    Still says Network is down for maintenance.

    Oh, new Home version as well, but same results.

  108. kirbthadrifta

    Yes I’m so excited. I hope its up when I get off work. I looked at the map that was linked and I didn’t see any states highlighted yet..but he said it would take several hours. I was starting to think the psn was Make.Believe lol

    2. iLex

      This is a difficult one.
      Sony was responsible for protecting the data of its clients and failed to do so. They know hackers exsist and they know hackers like to hack big networks. Sony didn’t have the latest in online protection as they were able to upgrade after the attack (which means upgrades were available).
      Sure, I understand that a company needs to find a balance between cost and security, but something went wrong here. I am not saying that it is Sony’s fault, but I think they might have been a bit too naive for a company that needs to protect these amounts of valuable data.
      All in all I think it is very good that they kept PSN offline this long to make sure it is safe now and I hold no grudges :)

    4. tyl0r_r

      @ Stormchasermark:

      “Being stupid” because it’s cheaper than implementing proper security is called negligence, and it’s illegal, and that’s why there’s a class action suit forming against Sony right now.

    5. Frank

      Pfffft, In the states they form class action suits if two people don’t sneeze in the proper order. I’m surprised California hasn’t declared PSN to be known to cause cancer to boot.

    7. Hugo

      seriously get a clue iLex. nothing is hackproof. There’s always gonna be someone who can hack the latest & greatest software. End of story, NOT SONY’S FAULT. hackers are pathetic. instead of using their skills for something usefull, they spend their time lashing out at the world because they’re still mad at the d bags in high school that picked on them. it’s pathetic & I hope these hackers are killed by hitmen that sony hires, discretely of course

  113. Jamie

    Wohooo! It wasn’t really to bad of aa thing to happen tbh. It made me crack on with the endurance races lol

    4. GTP_Rcrcool9 says...

      @Jordan. This is better because it covers online for ALL the games. Not just 1. But yeah the GT5 final date was big news.

    6. Hugo

      agreed 100%. don’t forget how we got that news. A week before gt5 was supposed to come out they said it may be delayed until or past xmas. they gave us no info & everyone was pissed. then 2 weeks later they tell us out of the blue they say- “GT5’s gonna be out in 12 days, bitches” sorry to rain on anyones parade but that was the best news this site has been fortunate enough to report. Thanks for reminding us Jordan

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