Asus BT211 Bluetooth Dongle Not Working

[Eric.]

I just received this BT adapter to make up for the awful ~3ft range of the onboard bluetooth on my Asus P8Z68-V Pro/Gen3 motherboard. I can't get it to do anything.

First I thought it was best to disable the onboard Bluetooth via BIOS, so I did that. Then I removed that driver from Device Manager. Finally I removed the existing version of the Asus Bluetooth Suite. Reboot to finish up the changes.

Not realizing there was a mini-disc in the package, I went to Asus's site to download drivers. They'd appear to install fine, and a Bluetooth Suite program would appear in my Start Menu. But it didn't seem to do anything (a btstack process would start). Normally I'd get a Bluetooth logo in my system tray that allowed me to do what I wanted from there. Not this time.

Then I installed with the CD, which seemed to take longer and do more steps. I thought that was going to be the fix. Short story is that the result was the same as above.

Finally I enabled the onboard Bluetooth, lo and behold the Bluetooth Suite actually works and appears in the tray, but it ignores my new dongle completely. It does add two new items to the Control Panel > Hardware and Sound > Devices and Printers screen. As an HID-compliant mouse and HID keyboard device. It also adds under an "unspecified" category on that screen "MotioninJoyVirtual Xinput device for Windows" and "HID-compliant device". I have MotioninJoy installed to use a DS3 on the PC. Currently using that with a wired connection.


I'm only wanting to use the Bluetooth for a headset. Any advice? I think I'm going to have to use Asus customer support.

 

[Grayfox]

I think I may have the same adapter, one sec while i try to find it.

Edit: http://www.asus.com/Networks/Accessories/USBBT211_Mini_Bluetooth_Dongle/

Latest drivers can be gotten from their, and I too have the BT21 mini Bluetooth dongle.

 

[Eric.]

I've already installed the drivers...

 

[Grayfox]

Since I am shaped and use my 3G to viewing the net at times I am not going to download 150MB of software I do not need.

What is the main issue?

 

[z-reserve]

I may be taking a very weird occasion to come back from the dead, but I actually happen to own one such Bluetooth dongle and had some problem making it work as well.

Fear not, for I did excel (or rather arrived) to make it work along with a wireless headset. Did so with installing the drivers from the disc, though i had to pry them open from it (autorun wasn't working).

The correct order to proceed for successful installation seems as this : Install drivers/suite > reboot pc > plug in dongle > await further driver installation/identification. Then comes the pairing with the headset.

 

[Eric.]

Since I am shaped and use my 3G to viewing the net at times I am not going to download 150MB of software I do not need.

What is the main issue?

Did you even read the first post?

I may be taking a very weird occasion to come back from the dead, but I actually happen to own one such Bluetooth dongle and had some problem making it work as well.

Fear not, for I did excel (or rather arrived) to make it work along with a wireless headset. Did so with installing the drivers from the disc, though i had to pry them open from it (autorun wasn't working).

The correct order to proceed for successful installation seems as this : Install drivers/suite > reboot pc > plug in dongle > await further driver installation/identification. Then comes the pairing with the headset.

I feel like the problem might be related to having the onboard Bluetooth, which uses the same Bluetooth suite. There might be garbage left behind from that, or something. After plugging in the dongle, did you just get the notification from the system tray "Installing drivers..." "You device is now installed" etc?

 

[christara321]

Hello Eric not sure if this well help but here go,s.

In your device manager you should have Microsoft blue tooth enumerator plus a generic bluetooth radio one.(not sure why it shows 2 or why they are named like that?)

Select the the generic one and install the drivers thru that option by UPDATE driver.
See if that works. Fingers crossed.

Plus the software it installs is not always the best to use?
Just select an image and try send it to mobile phone device and see if it comes thru ok. (Not sure if thats what your needing to do.)
Or click on the Bluetooth Icon in the system tray and send or receive file.(Not sure if thats what your needing to do.)

Also will add, that since you need it for a bluetooth headset. Click the icon in the system tray, select show bluetooth devices.
A new menu will appear then just click in the top left hand corner add device, Make sure headset is on and and then its in pairing mode?

Chat soon bye for now.

EDIT: Found this for you which explains it better than me. Should work in the same principle for bluetooth devices?
LINK

 

[franchize]

Sorry for bumping an old thread, but I've seen many people having this same issue but have not posted an actual solution.

Here is the issue I think he his having after installing the Asus driver. The DS3Tool/MotionJoy driver is being applied to the new Asus bluetooth dongle instead of the Asus driver he installed. "MotioninJoyVirtual Xinput device for Windows" is what Windows' plug and play is identifying the Asus Bluetooth Receiver as. This is NOT supposed to happen.

To FIX this issue, Go into Device manager and look for any input device that "MotioninJoyVirtual Xinput device for Windows" refers to and UNINSTALL the driver. Afterwards, unplug the dongle and replug it back in. It should then associate the device with the correct driver.

 

[cami0488]

Sorry for bumping an old thread, but I've seen many people having this same issue but have not posted an actual solution.

Here is the issue I think he his having after installing the Asus driver. The DS3Tool/MotionJoy driver is being applied to the new Asus bluetooth dongle instead of the Asus driver he installed. "MotioninJoyVirtual Xinput device for Windows" is what Windows' plug and play is identifying the Asus Bluetooth Receiver as. This is NOT supposed to happen.

To FIX this issue, Go into Device manager and look for any input device that "MotioninJoyVirtual Xinput device for Windows" refers to and UNINSTALL the driver. Afterwards, unplug the dongle and replug it back in. It should then associate the device with the correct driver.

I have been searching for a solution ALL DAY. Literally. HOURS AND HOURS. And typically solutions are obvious ones people have already tried, or dead ends. THIS WORKED. I cannot thank you enough. I will spread your word where I can. THANK YOU.

 

[MrPRambo]

I have been searching for a solution ALL DAY. Literally. HOURS AND HOURS. And typically solutions are obvious ones people have already tried, or dead ends. THIS WORKED. I cannot thank you enough. I will spread your word where I can. THANK YOU.

Just tried this. IT WORKS