Disconnection to offline

[Don3hide]

I want to know if this is a common problem for everyone because despite all the updates and patches I still keep getting disconnected from online at several times throughout lets say a 2 hour session.

Usually occurs when I retry license and missions the game will freeze and make me go offline and also at the end of a manufacturers event, before i even collect my money it will send me to the main menu in offline mode.

Very frustrating.

 

[Pizzicato1985]

Are you using wi-fi or LAN? If the former I'd try LAN and see it that helps.

I've had many problems with GT7, but disconnection from the server is one of the few I've not experienced.

 

[Prelude514]

It's never happened to me. You've got an issue with your WiFi connection or your ISP I'd say. Depending on your router, you could check logs and see if you're totally losing your internet connection briefly.

 

[MrNukki]

That's strange. Are you using Wi-fi? If so, you should switch to a network cable if possible. See if that mitigates the issue somehow.

 

[kjb]

Couple of things you can do switch to ethernet, delete your wifi connection and add it back or reboot your router.

 

[Stavwaite]

I want to know if this is a common problem for everyone because despite all the updates and patches I still keep getting disconnected from online at several times throughout lets say a 2 hour session.

Usually occurs when I retry license and missions the game will freeze and make me go offline and also at the end of a manufacturers event, before i even collect my money it will send me to the main menu in offline mode.

Very frustrating.

I am Wi-Fi and mine hasn’t ever disconnected ? Not sure if others have had problems.

 

[Pizzicato1985]

Forwarding Ports for Gran Turismo 7 on Your Router.

Opening ports is easy for Gran Turismo 7. Simply follow our instructions for your router.

portforward.com

Might try this and see if it helps.

 

[Don3hide]

Are you using wi-fi or LAN? If the former I'd try LAN and see it that helps.

I've had many problems with GT7, but disconnection from the server is one of the few I've not experienced.

I'm using LAN. Cable is plugged in. Doesn't happen on other games.

Thanks for the responses. I'll look into it.

 

[Don3hide]

Forwarding Ports for Gran Turismo 7 on Your Router.

Opening ports is easy for Gran Turismo 7. Simply follow our instructions for your router.

portforward.com

Might try this and see if it helps.

Gonna look into this because I just completed an event and as soon as the countdown hit zero as the last runner hit the chequered flag, i got disconnected from online mode. Absolute joke this is. It never happens during a race but only at the end of a session. The connection trips between changing on screens/loading. Also I'm never disconnected from my WiFi on my phone or psn, it's it's this game.

 

[hakk]

I had the same issue from day 1. "Disconnection" randomly after finishing a race or upon restart of license/mission. It was frustrating not only due to reloading (PS4 Pro) but also because I could lose Gold in mission or licenses after I achieved them (example that comes to mind is the wet F1500 mission)!
I am over WiFi and tried to change NAT type by port forwarding but it continued to be Type 3 (I still cannot join online races even if I didn't have such issues on GT Sport). Unfortunately this didn't fix it.
However, on Saturday I made another change, again from the article about NAT. I hard-coded the IP settings in Playstation and used the Google DNS (8.8.8.8 and 8.8.4.4). From that moment onwards I have not experienced any disconnection and i can finally have fun! I am not sure though if this is what fixed the issue or it is mere coincidence.

Edit: please note that I still have port the forwarding rules enabled in Router.

 

[Dess81]

I have connection problem only once before today. But I have lost 4 time connection adter races and lost my wins! The internet is working fine on my notebook at the same time.

 

[MRL_Shane]

I had the same issue from day 1. "Disconnection" randomly after finishing a race or upon restart of license/mission. It was frustrating not only due to reloading (PS4 Pro) but also because I could lose Gold in mission or licenses after I achieved them (example that comes to mind is the wet F1500 mission)!
I am over WiFi and tried to change NAT type by port forwarding but it continued to be Type 3 (I still cannot join online races even if I didn't have such issues on GT Sport). Unfortunately this didn't fix it.
However, on Saturday I made another change, again from the article about NAT. I hard-coded the IP settings in Playstation and used the Google DNS (8.8.8.8 and 8.8.4.4). From that moment onwards I have not experienced any disconnection and i can finally have fun! I am not sure though if this is what fixed the issue or it is mere coincidence.

Edit: please note that I still have port the forwarding rules enabled in Router.

Did you input the Google DNS in the Primary and Secondary DNS fields?

 

[Famine]

Did you input the Google DNS in the Primary and Secondary DNS fields?

Yes: 8.8.8.8 in primary, 8.8.4.4 in secondary:

READ ME FIRST: Gran Turismo 7 Connection Issues

Gran Turismo 7, it seems, follows in the fine traditions of GT Sport, GT6, GT5, and even GT5P in being a bit sensitive to network environments. A connection that's fine one day (or hour) might be ropey the next, and while there's a lot of things that might be out of your control, the best way to...

www.gtplanet.net

 

[MRL_Shane]

Yes: 8.8.8.8 in primary, 8.8.4.4 in secondary:

READ ME FIRST: Gran Turismo 7 Connection Issues

Gran Turismo 7, it seems, follows in the fine traditions of GT Sport, GT6, GT5, and even GT5P in being a bit sensitive to network environments. A connection that's fine one day (or hour) might be ropey the next, and while there's a lot of things that might be out of your control, the best way to...

www.gtplanet.net

Thanks. I’ll try this because I’m getting disconnected all the time. Even with Port Forwarding set up.

 

[Famine]

Thanks. I’ll try this because I’m getting disconnected all the time. Even with Port Forwarding set up.

You definitely don't need port forwarding - and DMZ renders it moot anyway.

 

[Hoseinhl]

I used dns but the problem still exist, in online mode suddenly being offline for 5 minutes, pleaaaase help me

 

[Met Entso]

It's happening to me the last 3 weeks, using cable, no idea why. There are several possible causes discussed in forums, including bad connection with the LAN port in the ps5 that some people have solved using a paper, but mine looks solid. Other one have solved it switching to wi-fi.

 

[Hoseinhl]

It's happening to me the last 3 weeks, using cable, no idea why. There are several possible causes discussed in forums, including bad connection with the LAN port in the ps5 that some people have solved using a paper, but mine looks solid. Other one have solved it switching to wi-fi.

Gt7 support&server is garbage, no I'd for contact
less than 2 months forza will available in ps5 and I never race in gt7 forver

 

[feral and bad]

I am not a fan of a lot of things, from PD support on.
The statistics of these problems does shed some light.
How many PS4s and PS5s including their variations are out there being used for GT7?
How many people have had actual problems that were found to be the fault of the game or the console?

There are a few things that can be problematic, mostly concerning LAN setup and ISPs.
Are you and/or your ISP using IPv6? These problems have mostly been worked out, but there have been some historic problems.
Let's face it, a lot of ISPs aren't the best about maintenance.
There are a lot of network devices out there that have firmware problems and a lot of owners of those devices who have failed to address said issues.
This includes end users and providers.
There are providers that do not block port-scanning. This can cause your devices to be overloaded, in turn causing connectivity issues.
There are some devices out there that have unreasonable (for a lot of purposes) DHCP leases.
This can translate to a changing IP address and connectivity issues.
GT7, although theoretically always connected, only actually attempts to use the connection at certain times, like when data needs
to be refreshed after an event.

If it were me, I would keep a log of what IP is handed out by my ISP and what the IP of my console was/is and when it changes.
I would also check my router's log files.
I am aware that this is not what most people signed up for, but problems usually don't fix themselves.

Regards,
Ken

 

[Hoseinhl]

I am not a fan of a lot of things, from PD support on.
The statistics of these problems does shed some light.
How many PS4s and PS5s including their variations are out there being used for GT7?
How many people have had actual problems that were found to be the fault of the game or the console?

There are a few things that can be problematic, mostly concerning LAN setup and ISPs.
Are you and/or your ISP using IPv6? These problems have mostly been worked out, but there have been some historic problems.
Let's face it, a lot of ISPs aren't the best about maintenance.
There are a lot of network devices out there that have firmware problems and a lot of owners of those devices who have failed to address said issues.
This includes end users and providers.
There are providers that do not block port-scanning. This can cause your devices to be overloaded, in turn causing connectivity issues.
There are some devices out there that have unreasonable (for a lot of purposes) DHCP leases.
This can translate to a changing IP address and connectivity issues.
GT7, although theoretically always connected, only actually attempts to use the connection at certain times, like when data needs
to be refreshed after an event.

If it were me, I would keep a log of what IP is handed out by my ISP and what the IP of my console was/is and when it changes.
I would also check my router's log files.
I am aware that this is not what most people signed up for, but problems usually don't fix themselves.

Regards,
Kenit

It was necessary to make protocol to support all situations but they didn't

 

[Met Entso]

Gt7 support&server is garbage, no I'd for contact
less than 2 months forza will available in ps5 and I never race in gt7 forver

I would also quit if I wasn't hooked on the VR. GT7 being the only racing game with VR in ps5... which is a shame.