G29 failing to calibrate :( ... diagnosed

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Outspacer
I seem to remember seeing someone ele with this problem, but I haven't managed to find it by searching. I'd done a few laps of Monza, when coming out of the second chicane the wheel disconnected itself from the PS4 :( I'd messed up the chicane, but I don't think I was any more violent with the wheel than normal.

Now it won't finish its calibration - turns all the way right, powers down, turns all the way left, powers down, and carries on repeating that.

Flipping the switch to PS3 mode, it calibrates fine, but in game the wheel is stiff - FFB is missing or just swamped by return spring effect at maximum.

Tried powering down and rebooting PS4 etc, but no joy.

Disappointed doesn't cover it, the wheel is 15 months old but I haven't put many hours on it because I only recently built a decent base for the pedals :(

Might still be within warranty (UK is 2 years?), unless its one of those ones where you have to register to get the full term.

Is there a fix?
 
Is this what you loking for?



There are interesting comments below the video.


Thanks, I had seen that and I've tried various patterns of flicking the PS3-PS4 switch back and forth with no joy apart from getting it to work in the PS3 position but without proper FFB.

My wheel is basically doing the same thing, except it seems like it wants to turn further to the right. After turning right it stays at the stop and there's a little delay before it powers down, but after turning left it powers down earlier/quicker and bounces back off the stop.

The PS3-PS4 switch feels like it's clicking into each position correctly, and the wheel responds to me toggling it.

The comment about the connector coming loose is intriguing, but it's in response to someone's buttons not working. I think mine are still working, haven't checked all of them. I suppose the PS3-PS4 switch must go through it as well. I'd take the wheel apart if I could be pretty sure of fixing it, to save waiting to swap it!
 
Do not do anything rashly if the wheel is still under warranty,good luck 👍

No, of course :) Rash would be buying the T300 with Alcantara rim that's now about £310, that I didn't buy before because of Thrustmaster's reputation for unreliability - ha!
 
Tried the switch trick again and got it working with FFB. Switch trick:



BUT some buttons aren't working reliably, seems to be when wheel is turned to the right. And getting worse quite quickly! First it was the right paddle, now it's both. So that confirms that the connector is falling out, I guess.

So tempted to fix it myself.............
 
And I will :mischievous: Wouldn't recommend it to anyone who doesn't have relevant competance and a suitable crimp tool though :)

It turns out the connector hadn't fallen out, but there's intermittent continuity on the green wire. The break appears to be somewhere in the middle of the wire, not near either connector. So the whole cable assembly needs to be replaced.

Honestly, the way Logitech have made this cable sucks - heatshrink around a bundle of wires - it's just not flexible enough for the job. What is almost bound to happen is that the twisting will be concentrated at the weakest point, which is probably where the wires weren't lying straight when they heatshrinked them. So it will be a lottery whether you get a 'stable' one or not!

I've got some nice ultra flexible cable I could use, but the individual wires are rather thin. Another decent choice might be to take some from a DB9 extension (or null modem) cable or similar. Or ribbon cable, with heatshrink just around the rear end of the steering column to avoid fraying. Not sure which I'll use yet.

The connectors are the same on each end and compatible part numbers are as follows. Datasheets are on the Mouser pages.

Housing:

Mouser No: 571-440129-7
Mfr. No: 440129-7
Mfr.: TE Connectivity

Crimp pins:

Mouser No: 571-1735801-1-CT
Mfr. No: 1735801-1 (Cut Strip)
Mfr.: TE Connectivity

Parts should arrive by Friday, but annoyingly I might not have time to build up a replacement cable until next week sometime.

. .
 
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This SAME EXACT thing happened with my G29. I was in a hairpin on Hockinhiem and it just snapped (wasn't being violent) and working boot up and had the same problem and I had to fight with Logitech to get a new one. Glad to hear that you probably fixed it!
 
This SAME EXACT thing happened with my G29. I was in a hairpin on Hockinhiem and it just snapped (wasn't being violent) and working boot up and had the same problem and I had to fight with Logitech to get a new one. Glad to hear that you probably fixed it!

Sucks, seems to be quite a few people with the same or similar problems. I'd say it's a combination of design flaw (heatshrink isn't flexible) and poor QA (of the wire assembly, because kinks are easy to spot). I hope your replacement lasts well :)

I haven't given it a proper session yet, but mine does calibrate fine now and all buttons work again :)

I used some ribbon cable with about 3 inches of heatshrink to guide and protect it though the small hole at the far end of the column. Picked a heatshrink size that just turns the ribbon into a circular shape of all 7 wires, rather than tightly binding it to one in the middle and 6 round the outside. I'm hoping that leaving most of it free of heatshrink will mean there's no points which take too much twisting - I guess time will tell!

ribbon_wrap.png


There were at least two places where the original wires didn't feel straight inside the heatshrink. The kink in the first pic was the worst feeling, about half way up the 'steering column', the second was roughly were it goes through the small hole...

wire_kink_1.jpg


wire_kink_2.jpg
 
Sucks, seems to be quite a few people with the same or similar problems. I'd say it's a combination of design flaw (heatshrink isn't flexible) and poor QA (of the wire assembly, because kinks are easy to spot). I hope your replacement lasts well :)

I haven't given it a proper session yet, but mine does calibrate fine now and all buttons work again :)

I used some ribbon cable with about 3 inches of heatshrink to guide and protect it though the small hole at the far end of the column. Picked a heatshrink size that just turns the ribbon into a circular shape of all 7 wires, rather than tightly binding it to one in the middle and 6 round the outside. I'm hoping that leaving most of it free of heatshrink will mean there's no points which take too much twisting - I guess time will tell!

View attachment 632353

There were at least two places where the original wires didn't feel straight inside the heatshrink. The kink in the first pic was the worst feeling, about half way up the 'steering column', the second was roughly were it goes through the small hole...

View attachment 632346

View attachment 632347
Hi I don't suppose you have a link for the cable you used do you? Ps Iv been looking for months to find a diagnosis and or fix for this problem I have 2 g29s with the same problem and no receipts to go with either of them :( this forum has been so helpful iv stripped one of them multiple times but could never find the problem until now, the is appreciated! :)
 
Hi I don't suppose you have a link for the cable you used do you? Ps Iv been looking for months to find a diagnosis and or fix for this problem I have 2 g29s with the same problem and no receipts to go with either of them :( this forum has been so helpful iv stripped one of them multiple times but could never find the problem until now, the is appreciated! :)

I can't remember where I got it from, it was just some of the rainbow coloured type that I had already - with 0.05 inch (1.27mm) spacing and probably 28 awg wires. Something like this one. It's not critical, but I think it wants to be beefier than the typical IDE hard disk cable - older floppy cables might be ok.
 
I can't remember where I got it from, it was just some of the rainbow coloured type that I had already - with 0.05 inch (1.27mm) spacing and probably 28 awg wires. Something like this one. It's not critical, but I think it wants to be beefier than the typical IDE hard disk cable - older floppy cables might be ok.
That's great mate thanks! I have an idea of what to do that will solve the problem completely but I will have to do a little more research on it first for now I just need something that works so I can get one going and continue to explore with my other one thanks alot for your help, first and only person to offer help rather than, "just buy a new one!" :) greatly appreciated!
 
That's great mate thanks! I have an idea of what to do that will solve the problem completely but I will have to do a little more research on it first for now I just need something that works so I can get one going and continue to explore with my other one thanks alot for your help, first and only person to offer help rather than, "just buy a new one!" :) greatly appreciated!

No problem, hope you get them going again! :cheers:

I think almost any cable carefully put together with some thought about coping with the twisting would be an improvement. Flat ribbon naturally spreads the twist out over more of the cable (at least, that's what I hope happens in there), but a loosely twisted bunch of wires (not wrapped, except through the little hole) should do something similar.
 
No problem, hope you get them going again! :cheers:

I think almost any cable carefully put together with some thought about coping with the twisting would be an improvement. Flat ribbon naturally spreads the twist out over more of the cable (at least, that's what I hope happens in there), but a loosely twisted bunch of wires (not wrapped, except through the little hole) should do something similar.
I'm just going to drill a hole in the top off the Base and run the buttons externally with an aftermarket wheel I have an adapter off my old g27 which I think is the same size I will loose the paddles but I only drift mainly anyway which only requires manual when I fix my other one that will have to be done properly through the shaft as normal but for this one I'll see how this goes :)
 
No problem, hope you get them going again! :cheers:

I think almost any cable carefully put together with some thought about coping with the twisting would be an improvement. Flat ribbon naturally spreads the twist out over more of the cable (at least, that's what I hope happens in there), but a loosely twisted bunch of wires (not wrapped, except through the little hole) should do something similar.
As an update I have got one G29 working again and I can confirm that the g27 wheel adapter works with a G29 I have had to relocate the buttons out of the back off the Base, turns out as you said there was a break in one of the wires, unfortunately I'm not as skilled as you and nor do I have the patience so instead of getting the right plugs and making a new wire I simply patched in a peice of wire by passing the break using bt telephone joining clips (had to cut all the wires in half to get them out of the shaft and then re-attached them all using those joiners) and it works great had a really heavy test on it and it's flawless up to now I also took the time to solder in a wire and button for my hydrolic handbrake to one of the old paddle switches and that works flawlessly Aswell, just need to fix my other wheel now properly with the right wires and plugs but that's a job for another day, thanks again for all the help! Saved me alot of money and time! :)
 
As an update I have got one G29 working again and I can confirm that the g27 wheel adapter works with a G29 I have had to relocate the buttons out of the back off the Base, turns out as you said there was a break in one of the wires, unfortunately I'm not as skilled as you and nor do I have the patience so instead of getting the right plugs and making a new wire I simply patched in a peice of wire by passing the break using bt telephone joining clips (had to cut all the wires in half to get them out of the shaft and then re-attached them all using those joiners) and it works great had a really heavy test on it and it's flawless up to now I also took the time to solder in a wire and button for my hydrolic handbrake to one of the old paddle switches and that works flawlessly Aswell, just need to fix my other wheel now properly with the right wires and plugs but that's a job for another day, thanks again for all the help! Saved me alot of money and time! :)

Excellent, glad it's working again :)
Yes it's quite fiddly to make the internal cable, but done right should last a lot longer than the original one!
 
And I will :mischievous: Wouldn't recommend it to anyone who doesn't have relevant competance and a suitable crimp tool though :)

It turns out the connector hadn't fallen out, but there's intermittent continuity on the green wire. The break appears to be somewhere in the middle of the wire, not near either connector. So the whole cable assembly needs to be replaced.

Honestly, the way Logitech have made this cable sucks - heatshrink around a bundle of wires - it's just not flexible enough for the job. What is almost bound to happen is that the twisting will be concentrated at the weakest point, which is probably where the wires weren't lying straight when they heatshrinked them. So it will be a lottery whether you get a 'stable' one or not!

I've got some nice ultra flexible cable I could use, but the individual wires are rather thin. Another decent choice might be to take some from a DB9 extension (or null modem) cable or similar. Or ribbon cable, with heatshrink just around the rear end of the steering column to avoid fraying. Not sure which I'll use yet.

The connectors are the same on each end and compatible part numbers are as follows. Datasheets are on the Mouser pages.

Housing:

Mouser No: 571-440129-7
Mfr. No: 440129-7
Mfr.: TE Connectivity

Crimp pins:

Mouser No: 571-1735801-1-CT
Mfr. No: 1735801-1 (Cut Strip)
Mfr.: TE Connectivity

Parts should arrive by Friday, but annoyingly I might not have time to build up a replacement cable until next week sometime.

. .

Hi, I stumbled on this thread after Googling my issue, and it seems I have the same issue. Seems to be common.

Is it possible to buy this wire pre-made from anywhere? If not, how hard would it to be make? I've never made any wire before.

Thanks!

EDIT- There's an electrical outlet store that's near me.. do you imagine they would carry something like this?

And how did you take the wire out and put it back in... it seems in the steering wheel housing shaft, the hole isn't big enough for the connector to pass through, so even if I found a new cable or learned to make one, how would I take out the old one and put in the new one?
 
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Hi, I stumbled on this thread after Googling my issue, and it seems I have the same issue. Seems to be common.

Is it possible to buy this wire pre-made from anywhere? If not, how hard would it to be make? I've never made any wire before.

Thanks!

EDIT- There's an electrical outlet store that's near me.. do you imagine they would carry something like this?

And how did you take the wire out and put it back in... it seems in the steering wheel housing shaft, the hole isn't big enough for the connector to pass through, so even if I found a new cable or learned to make one, how would I take out the old one and put in the new one?

Really the first step would be to get/borrow a multimeter and confirm that there is a break in one of those wires. Some with this problem have found that the connector (or one of the pins in it) at the wheel end has just come a bit loose - and that would be a much easier fix!

With those plugs each pin clicks in, and (with a struggle) each can be removed again by depressing the clip. I forget which end I did that to to get the old cable out, probably the wheel end. Certainly when I fitted the new cable I fed the pins through the little hole a couple at a time from the back, and then clicked them into the plastic housing of the plug as the final step.

I doubt an electrical outlet store would have anything useful for this, these parts come from somewhere selling electronic components, like Mouser, RS, Farnell etc. There may well be a seller on ebay with the pins and plugs, almost certainly some with suitable ribbon cable and heatshrink.

I don't mean to be funny, but really this isn't a beginner level mod - if you aren't comfortable with it, there's quite a few things that could go wrong :)
 
Really the first step would be to get/borrow a multimeter and confirm that there is a break in one of those wires. Some with this problem have found that the connector (or one of the pins in it) at the wheel end has just come a bit loose - and that would be a much easier fix!

With those plugs each pin clicks in, and (with a struggle) each can be removed again by depressing the clip. I forget which end I did that to to get the old cable out, probably the wheel end. Certainly when I fitted the new cable I fed the pins through the little hole a couple at a time from the back, and then clicked them into the plastic housing of the plug as the final step.

I doubt an electrical outlet store would have anything useful for this, these parts come from somewhere selling electronic components, like Mouser, RS, Farnell etc. There may well be a seller on ebay with the pins and plugs, almost certainly some with suitable ribbon cable and heatshrink.

I don't mean to be funny, but really this isn't a beginner level mod - if you aren't comfortable with it, there's quite a few things that could go wrong :)

I ended up taking it to the electronic parts store, they have all kinds of electronic components, very specific parts, it was a really cool store.

Anyway, I found a break in the wire, specifically the green one. The guy there said he could've made a new wire (he had the wire and the connector), but instead just soldered the broken wire back together and covered it with electrical tape and now the wheel is working perfect again. :)

At least if this happens again, I know what the problem is.
 
I ended up taking it to the electronic parts store, they have all kinds of electronic components, very specific parts, it was a really cool store.

Anyway, I found a break in the wire, specifically the green one. The guy there said he could've made a new wire (he had the wire and the connector), but instead just soldered the broken wire back together and covered it with electrical tape and now the wheel is working perfect again. :)

At least if this happens again, I know what the problem is.

Oh, that's really great! I've got nothing like that store anywhere near me these days, just 'electrical' places that sell fridges, washing machines etc. Even back when there was a component store, they wouldn't have been as helpful!
 
This thread has me thinking. I travel a lot for work and have thought about bringing my set up, G29 & WSP. Will a G29 take the bumps of the road in a vehicle if the connectors are coming loose/ wire is shorting out from normal wear and tear?
 
@Outspacer

Hi, I'm fairly certain I've got the same problem with the wire in mine, and I already ordered and received all the parts to fix it. I think I understand most of what I need to do, but I have one question about the connectors(the crimp pins). How did you make a good crimp without the specialty tooling designed for this crimp? The crimp in the original pins is quite complex, and when I tried to just clamp the edges down on the wire, it dislodged itself quite easily.
 
@Outspacer

Hi, I'm fairly certain I've got the same problem with the wire in mine, and I already ordered and received all the parts to fix it. I think I understand most of what I need to do, but I have one question about the connectors(the crimp pins). How did you make a good crimp without the specialty tooling designed for this crimp? The crimp in the original pins is quite complex, and when I tried to just clamp the edges down on the wire, it dislodged itself quite easily.

I have this crimp tool, can't remember where I bought it from:
https://www.techtoolsupply.com/Sargent-Open-Barrel-Crimp-30-16AWG-p/ros-1026ct.htm

It did an OK job, think I only had to redo one or two crimps that didn't clamp well enough. It took a bit of trial and error and a few wasted crimps to figure out a good process - IIRC I used the next size up to get it started, then switched to the smaller size to finish off.

A hacky alternative would be to fold the tabs over and solder, followed by folding the tabs for the insulation part. Or to fold over then use a centre punch to get more squish. Can't say I recommend either approach!
 
I have this crimp tool, can't remember where I bought it from:
https://www.techtoolsupply.com/Sargent-Open-Barrel-Crimp-30-16AWG-p/ros-1026ct.htm

It did an OK job, think I only had to redo one or two crimps that didn't clamp well enough. It took a bit of trial and error and a few wasted crimps to figure out a good process - IIRC I used the next size up to get it started, then switched to the smaller size to finish off.

A hacky alternative would be to fold the tabs over and solder, followed by folding the tabs for the insulation part. Or to fold over then use a centre punch to get more squish. Can't say I recommend either approach!

A bit late from me, but thank you for your help. I made the wire one night, it didn't work, and displayed the same problem as before. Obviously I didn't think it reasonable to believe I made the wire in the same way the other one was broken; I assumed the motherboard was broken somewhere and was not a happy camper.

Nevertheless, I knew my crimps weren't really all that good to begin with, so I picked it back up a few days later and re-crimped a lot of the wires that kept coming undone. Finally, I felt happy with the wire(although it wasn't the prettiest), and amazingly, it finally worked!



For everyone else, a bit more about the specific problem I was having:

Ever since I bought the wheel(refurbished off ebay mind you), the paddle shifters would only register as an input if the wheel was turned within probably 180 degrees of center. Anything more than that, and they simply didn't work. Since I was clueless about the wheel's construction at the time, and didn't bother to think about it any deeper, I just assumed that was down to the way logitech made it, and because it's an entry level wheel.

But after a long session of hard drifting, the problem got worse, with the buttons all pressing randomly whenever I turned the wheel, and finally the buttons being completely stuck on with no input. This is when I knew something was wrong.

I took the wheel apart, narrowed the problem down to the "problem wire", and found this thread.

Took me a couple months of procrastinating, but I finally got around to fixing it.

To anyone else who has this problem:
Follow Outspacer's instructions and links. The ribbon cable worked, and so far I haven't had any more issues.
Tip for newbies at electrical work(like me): BUY EXTRA. It's all super cheap, and it's totally worth it. I bought six feet of cable(you only need around 2-3 for one length), 10 connectors, and the 100-pack of the crimp pins. I am very glad they force you to buy the 100 pack, since as a newbie I went through A LOT. Another benefit of buying extra is, if you ever have to re-make a wire that breaks again, you have the materials and tools and NOW you have the know-how to do it better.

This is the crimp I bought: https://www.amazon.com/dp/B078WNZ9FW/?tag=gtplanet-20

I think I used the second smallest and the third smallest holes on the crimp for this job. When crimping the wire itself(the actual conductor), you want to crimp quite hard, about as hard as you can. But when you are crimping the insulation, you only want to firmly clamp it, not enough to dig the crimp right through it. If you crimp the insulation too hard, it splits the entire wire and means you have a bad connection and the wire is prone to easily being pulled out of the crimp pin.

There is a bit of a technique to using the crimpers, and the items you're dealing with look a LOT bigger in the pictures. Be easy on the crimp flanges until they wrap back on themselves while crimping or you might pop the flange right off. When attempting to crimp the insulation after the main wire crimp, the act of crimping the first crimp usually pinches the wire away from the end of the crimp pin; I found it helpful to hold the wire with my thumb and middle finger and steady the end of the pin with my index finger, putting some pressure on the wire to fold it back towards the pin a bit while crimping.

One more thing, you NEED the crimp for this. Buy the crimp along with all the electronic items and save yourself the frustration of trying to crimp with needle-nose pliers like I did. It doesn't work at all.

I thank all the posters again for their insight in this issue!
 
You're welcome, @Warp_Core. Glad to hear it's working, and thank you for writing up notes from your perspective on crimping - it's fiddly and takes some practice - a task where you know a good connection when you make one, but when you're not sure, it's probably bad! :D
 
Hey guys I have this issue also. However, it started pausing when turning the wheel to the left which occurred more and more as the races got harder and wheel required more manoeuvring / turning. After some time of regular game pausing the wheel has now stopped responding all together. It calibrates upon starting PS4 console but then not one button on the wheel including the PS button is responding. I guess that wire you all talk about has completely snapped. Any updates on a fix
???
 
Hello,

Also facing G29 problems, but not quite previously described.
Not long ago I got nice wheel stand with chair and put my G29 onto it. Tested successfully 20 minutes around Nurburgring and let it be. I've been busy with work so no much time to play.

Yesterday I had opportunity to play again but something happened. Power on and wheel does very short jerks to side to side in split seconds and leaves all LEDS on. By LEDs I mean those revlimiter ones, I remember they shut off after successful calibration. Previously it roll till all edges couple of times and it was ready. I did inspect cables and at least one cable (pedals) were slightly flattened due my user error in assembly. Other cables did look fine.

When wheel is connected, I can browse menus and all with buttons but pedals won't work, nor wheel turn anywhere (not stuck, games just doesn't recognize steering). I even tried without pedals plugged in, but wheel doesn't react on steering.

I wonder if it's up to cables, transformer or something internally broken.
I haven't dropped wheel nor hit it with anything, nor poured booze onto it.

Tips? Spare parts somewhere? I think Logitech won't even sell spare cables.
 
@Tappajakoala that sounds quite different and I can't see how it would be the same as the wire I had trouble with. I guess the first thing to check would be the power supply, but I'm really not familiar with that side of the wheel at all, or quite what happens when the power suppply is bad - from a quick search I see that FFB and steering will not work without a good PSU, but buttons and pedals will still work as they are powered by USB (link). So possibly the squashed wire killed the PSU as well as stopping the pedals from working, and the symptoms you describe can be explained that way... except maybe the jerks! I stress I'm just guessing though, and if the pedals are powered from USB I can't see how they could kill the PSU.
 
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