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Brock1Samson9I have worked in the warehouse first at Circuit City and currently at HH Gregg and a friend of mine from CC went to do the same at Best Buy. From this experience I can tell you first hand that none of the salesmen at any of these large stores knows the first thing about practical use of the products they sell. All they know are the specs written on the box, and sometimes not even that. This amount of information can be found just as quickly, and more reliably, all across the web. If you want to speak to a knowledgeable salesperson before you spend a bunch of money I can completely understand that but please don't expect that person to be working any of these 3 companies or any where like them.
Can we just all agree and say "many" dont know, because saying "all" is an extreme generalization and not entirely true. i have met people who dont know anything but what it said on the box, and others I wonder why they are working there and not at Microsoft. Just depends on who you talk to - just like customer service anywhere, not everyone in an online tech support industry is qualified to be there either.
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