Logitech G923 question

[330_D]

Hi there.

A dude I work with just bought a G923 for his PS5 and he's having trouble getting it to connect in game. It boots up, does the spin each way for calibration, all the buttons work to navigate through, and the wheel feels tight like the FFB is working. He enters a race and everything still works except for the steering. The wheel won't turn. He can shift, use the brakes, all the buttons seem to do what they should etc. except he can't turn.

I'm helping him remotely. I'm not with the wheel at his house but instead of cluttering up the G pro thread where I initially asked, I thought I'd start a thread and see if I can't help this guy get going.

Anyone with any advice or suggestions, I would greatly appreciate the help!

Thank you all in advance.

 

[330_D]

He figured it out. It was an aftermarket headset he was using. He unplugged it from the console and the wheel works as intended.

 

[LOGI_Rich]

Just for reference, which make/model of headset was it?

 

[330_D]

I will check back with him and update @LOGI_Rich

 

[330_D]

@LOGI_Rich some cheap Amazon brand named Nubwo. He sent a picture but something in the image is broken and it won't upload here.

 

[LOGI_Rich]

Thanks - noted for future reference.

 

[330_D]

No worries. Maybe it'll help someone else in the future as well. Not much out there in the web about this...