Even the harshest critics of outsourcing agree that it can benefit the firm itself; after all, the firm wouldnt choose buying over making unless it saved money. But is it possible that, at least under certain conditions, outsourcing could benefit the narrow interests of firms but hurt the broader American economy?
In order to answer no to that questionto argue that outsourcing offers net social benefitstwo conditions must hold. First, workers and resources that are dislocated because of outsourcing must find new opportunities elsewhere in the economy. Second, outsourcing must not be so sweeping that it will lead to direct competition for most American workers, but instead will supplement the tasks of most of them. The facts regarding both of these conditions suggest that outsourcing benefits both the firms that do it and the economy as a whole.
Take the first element in this two-pronged test. Any gain in the efficiency of production, whether through outsourcing or some new production wizardry, can lead some workers in a firm to lose their jobs. But when a firm or an industry can produce at lower cost, it can also sell more of its products and eventually end up hiring more workers, rather than fewer. For example, the incredible productivity gains in producing personal computers havent eliminated jobs in the computer industry broadly definedeven if jobs have shifted away from manufacturing computers and toward providing computerrelated services. When outsourcing allows firms to produce more cheaply, competition between firms that are outsourcing will drive down the prices of their products. If insurance companies and health-care providers can hold down their costs by outsourcing various back-office operations, consumers will have more money to spend on other goods, which will help jobs in other industries.
Martin Baily and Diana Farrell (2004a) recently conducted a study for the McKinsey Global Institute that investigated what happens when an American firm moves work that cost one dollar to India (also see Baily and Farrell 2004b). Out of that dollar, Indias economy garners 33 cents in wages paid in India and profits earned by Indian firms. But 67 cents accrues back to American firms, in three categories. Indian firms spend five cents buying equipment from American firms. Some American firms own the operations in India that perform the outsourcing, so four cents in profits comes back to the United States in that form. Finally, American firms that outsource to India save 58 cents of the original dollar. Baily and Farrell then consider estimates of the costs to American workers who lose their jobs because of outsourcing, and also how well the American economy redeploys the workers whose jobs are lost and the money that is saved through outsourcing. After taking human and financial costs and benefits into account, they conclude that a corporate dollar spent on offshore outsourcing ends up providing $1.12 in benefit to the American economy.
From this perspective, outsourcing is just another manifestation of a classic challenge for market economies. Many economic changes create winners and losers: outsourcing and international trade; the rise of new domestic competitors, new products, and new methods of production; shifts in consumer demand; changes in laws and regulations; superior or lousy management; and shifts in the methods and availability of finance. Faced with a world of continuous economic upheaval, a dynamic market economy must attempt a balancing act. On one side, the economy must embrace flexibility in the face of productivity-enhancing innovations, including outsourcing and international trade, since growing productivity is the pathway to a higher standard of living. On the other side, policymakers should consider what laws and institutions are needed to cushion and assist those who suffer as a result of these changes. If a society attempts instead to shut down economic changes, like those from outsourcing, international trade, and new technology, it can avoid some economic disruption in the short run, but at a cost of blocking overall economic gains.