How about just taking it to gamestop and finding out ? Try ringing them and asking !! instead of looking for sympathy/trolling .
If you spent some time with steering settings , and tuning like everyone else has to do , then you'd probably find its a completely different game .
I was exactly the same when i first got it , probably worse for me because it was only the second racing game i'd ever bought , but thanks to the help from these guys on GT Planet , and spending some time adjusting and trying out settings the game is way fun to play , especially online with these guys .
So my advice would be to stop belly aching , read up on settings posted on here , and spend some time getting to know the game , patience is a virtue .
Obviously the game has its problems , but you can greatly reduce these problems by settings and tuning .
Suck it up and enjoy it