Anyone else having issues with fanatec actually shipping or communicating?

[Veinz]

I ordered a load cell upgrade kit on Jan 25. I got an email telling me that they shipped the package and it will be here in 6-10 days. But according to the tracking number, USPS in California are still waiting for it.

I didn't want to order from a reseller here because they mark up the prices by a lot. But now it's starting to seem like the better option.

 

[touk]

Guys hello , Fanatec still have problems with contact , emails , refunds etc ???

I tried to order CSL DD bundle , and in the payment process somthing went wrong... money tansfered but the order not complete. ( my account's order section , is empty)

So i try to contact them with email and meesages in Paypal ( i paid with debit card through Paypal) ....but no answer recieved!!

I dont know what t do. Have you any idea ?