Current PSN outage: Don't abuse or we lose this thread.
- Thread starter BWX
- 2,574 comments
- 184,290 views
- 147
- leadpaint
I still think that there is a 50% chance that we will have to not only change our password but also create a new user ID when PSN comes back up. I mean it took them a week to get the nads up to tell us that our personal info was hacked. Maybe the wait this week is to get up the nerve to tell you that you must start from scratch by creating a new ID. I'm not saying that is the case but at this point it would not surprise me if it were so.That would suck but a working PSN with a clean slate is better than no PSN at all.
Last edited:
HKS racer
(Banned)
- 4,802
Also one make races are enjoyable if you keep the car stock and set the engine limiter to 80 / 90% with a custom track. And don't forget to use the custom music feature! My menu is all about experimental dubstep and chillout drum n bass
If someone here likes dubstep search for "Bass Tandem".
- 147
- leadpaint
Args time hunting, tuning and splitscreen gets boring
To say it with the words of another Game "Hell, its about time"
I guess online will be available next weekend...
We can only hope. However, logic dictates that Sony will first restore the "store" part of PSN due to developers loosing $1,000's by not having their products for purchase at this point in time. I see online play as secondary to this.
- 44,185
- Blackburn
- Furinkazen_54
Anyone got email saying this?
I go this from Sony:
Valued PlayStation Network/Qriocity Customer:
We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:
1) Temporarily turned off PlayStation Network and Qriocity services;
2) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
3) Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.
We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state/province, zip or postal code), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence that credit card data was taken at this time, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, to be on the safe side we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.
For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security, tax identification or similar number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.
To protect against possible identity theft or other financial loss, we encourage you to remain vigilant to review your account statements and to monitor your credit or similar types of reports.
We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at www.eu.playstation.com/psnoutage should you have any additional questions.
Sincerely,
Sony Network Entertainment and Sony Computer Entertainment Teams
Sony Network Entertainment Europe Limited (formerly known as PlayStation Network Europe Limited) is a subsidiary of Sony Computer Entertainment Europe Limited the data controller for PlayStation Network/Qriocity personal data
I go this from Sony:
Valued PlayStation Network/Qriocity Customer:
We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:
1) Temporarily turned off PlayStation Network and Qriocity services;
2) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
3) Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.
We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state/province, zip or postal code), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence that credit card data was taken at this time, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, to be on the safe side we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.
For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security, tax identification or similar number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.
To protect against possible identity theft or other financial loss, we encourage you to remain vigilant to review your account statements and to monitor your credit or similar types of reports.
We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at www.eu.playstation.com/psnoutage should you have any additional questions.
Sincerely,
Sony Network Entertainment and Sony Computer Entertainment Teams
Sony Network Entertainment Europe Limited (formerly known as PlayStation Network Europe Limited) is a subsidiary of Sony Computer Entertainment Europe Limited the data controller for PlayStation Network/Qriocity personal data
JogoAsobi
Premium
- 2,578
If you used your Credit Card on PSN I suggest you check this out:
PlayStation Network: hackers claim to have 2.2m credit cards
http://www.guardian.co.uk/technology/blog/2011/apr/29/playstation-network-hackers-credit-cards
Sigh of relief here that I have only used PSN gift cards...
...but I am not happy that my name, mailing and shipping addresses, and birthdate are up for grabs.
PlayStation Network: hackers claim to have 2.2m credit cards
http://www.guardian.co.uk/technology/blog/2011/apr/29/playstation-network-hackers-credit-cards
Sigh of relief here that I have only used PSN gift cards...
...but I am not happy that my name, mailing and shipping addresses, and birthdate are up for grabs.
Last edited:
- 2,746
- Limbo
- TurboV16
- TurboV16
I still think that there is a 50% chance that we will have to not only change our password but also create a new user ID when PSN comes back up. I mean it took them a week to get the nads up to tell us that our personal info was hacked. Maybe the wait this week is to get up the nerve to tell you that you must start from scratch by creating a new ID. I'm not saying that is the case but at this point it would not surprise me if it were so.That would suck but a working PSN with a clean slate is better than no PSN at all.
You're not up-to-date on PS Blog, If you read it everything's staying the way it is except your password.
- 147
- leadpaint
Yea but I don't take everything that Sony states as the gospel truth.They were supposed to protect my personal info too but you see how that has evolved. As they say, "actions speak louder than words".
It would seem that Sony does indeed have a real problem on their hands. Here is a quote from an article..
"The fact is this is probably the biggest privacy breach to ever occur. Here in the UK the fine for a minor breach is quite substantial, with employment firm A4e fined £60,000 in 2010 for losing a laptop containing information on thousands of people. It is thought that anywhere between 50 and 75 million users details have been stolen through the hack of the PSN. The bad news for Sony is there is no limit on what the fine could be – and that’s just from the UK. Governments around the world have started their own investigations against Sony, and in all honesty it doesn’t look good – all data that is housed by companies is supposed to be secure and encrypted.
It’s not just the worlds governments that will be breathing down Sony’s neck. Individual users have already started filing lawsuits against Sony – and from what we understand they are totally within their rights to do so. The theft of their personal data such as address, passwords, date of births and full names has left them at a massive risk of being hit by fraudsters."
The article can be found here... http://www.gamedot.co.uk/2011/04/29/what-next-for-sony/
Last edited:
- 385
- aland18
FYI - when the article says "they are totally within their rights to do so..." its pretty misleading. Here in the states, you can sue anybody for anything, and the state filing fee to sue someone in TX is only around $25. Whether or not you'll win, now that is a different story.
I highly doubt that the fees in the UK will be enough to bankrupt the company and I'm sure the the UK govt will be cautious in their decision. Sure they can rake Sony over the coals but I'd have to imagine that they will also have to consider the economic impact of what they are doing - I'm not sure how many people work for Sony in the UK but I'm sure its not a small number. Killing Sony puts all of those people as well as thousands around the world, out of work.
Furthermore, there will have to be a determination of gross negligence for any govt agency to be able to levy serious fines/sanctions which I don't think there is. People don't know when a hacker/terrorist/earthquake/etc are coming. Sure, what happened is crummy and I personally had my CC info on my profile. However, Sony is doing what they can IMO and as long as they handle me properly throughout this ordeal then I'll be fine/complacent.
I can't speak on behalf of their security measures but it seems they are reacting to this in diligent manner. As soon as they got wind they shut it down and began to research. Trust me, they aren't happy just like us as they are likely losing money on online game/video purchases and PSN Plus subscriptions. At least they aren't handling it like auto manufacturers do when there is a recall issue...
Bottom line, there is no such thing as perfect foresight. This doesn't just apply to Sony but for all industries.
I highly doubt that the fees in the UK will be enough to bankrupt the company and I'm sure the the UK govt will be cautious in their decision. Sure they can rake Sony over the coals but I'd have to imagine that they will also have to consider the economic impact of what they are doing - I'm not sure how many people work for Sony in the UK but I'm sure its not a small number. Killing Sony puts all of those people as well as thousands around the world, out of work.
Furthermore, there will have to be a determination of gross negligence for any govt agency to be able to levy serious fines/sanctions which I don't think there is. People don't know when a hacker/terrorist/earthquake/etc are coming. Sure, what happened is crummy and I personally had my CC info on my profile. However, Sony is doing what they can IMO and as long as they handle me properly throughout this ordeal then I'll be fine/complacent.
I can't speak on behalf of their security measures but it seems they are reacting to this in diligent manner. As soon as they got wind they shut it down and began to research. Trust me, they aren't happy just like us as they are likely losing money on online game/video purchases and PSN Plus subscriptions. At least they aren't handling it like auto manufacturers do when there is a recall issue...
Bottom line, there is no such thing as perfect foresight. This doesn't just apply to Sony but for all industries.
CodeRedR51
Premium
- 55,319
- United States
A lot of those people don't understand that ANYONE can get their name, address, date of births, etc from the internet anyway. Especially if they have a Facebook or similar account. The only thing anyone should be worried about is the credit card info, which Sony has said was encrypted anyway. Who gives a crap about passwords, it's recommended you change those often anyway.
It may look bad for Sony, but I won't be participating any any lawsuits. I find the whole things stupid.
It may look bad for Sony, but I won't be participating any any lawsuits. I find the whole things stupid.
- 3,587
Man I'm glad I don't have stock in Sony right now.
I take that back, I'm glad I don't work for them.
Two situations one would probably think a pretty stable decision. I feel bad for anyone who has to lose a job over this.
I take that back, I'm glad I don't work for them.
Two situations one would probably think a pretty stable decision. I feel bad for anyone who has to lose a job over this.
- 75
- Home of the Indy 500
From PSBlog:
Q: Was my credit card data taken?
A: While all credit card information stored in our systems is encrypted and there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained. Keep in mind, however that your credit card security code (sometimes called a CVC or CSC number) has not been obtained because we never requested it from anyone who has joined the PlayStation Network or Qriocity, and is therefore not stored anywhere in our system.
Anyone that has made a purchase through PS store knows that you have to put in the security code on the back of your credit card.....am I missing something here?
Q: Was my credit card data taken?
A: While all credit card information stored in our systems is encrypted and there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained. Keep in mind, however that your credit card security code (sometimes called a CVC or CSC number) has not been obtained because we never requested it from anyone who has joined the PlayStation Network or Qriocity, and is therefore not stored anywhere in our system.
Anyone that has made a purchase through PS store knows that you have to put in the security code on the back of your credit card.....am I missing something here?
- 385
- aland18
Would not be a bad idea to buy some at a discount in a week or so
- 286
- canderson19
- 286
- canderson19
Yes, a lot of that information is available online. That is basically asking for identity theft. Identity theft is what you have to worry about. A charge or two to your credit card, can be resolved. Several lines of credit racked up in your name, that are not yours, is a totally different story. That can take years to get that resolved.
- 804
- GTP_ZippyCat
Got this today from the state attorney general in North Carolina:
More than 780,000 NC residents affected by Sony Playstation security breach
Cooper urges consumers to place free security freeze, monitor credit reports
Raleigh: A recent report by Sony Playstation estimates that more than 780,000 North Carolina residents’ personal information may have been compromised as a result of a hacking incident, Attorney General Roy Cooper said today.
“With just a few key pieces of information, an identity thief can pretend to be you and ruin your good name and credit,” said Cooper. “If you learn that your information may be in the wrong hands, act fast to protect yourself.”
With this latest security breach, 778 breaches involving the personal information of millions of people have been reported to Cooper’s office thanks to state laws designed to protect consumers from identity theft. A security breach happens when data or records containing personal information such as Social Security Numbers or bank account numbers are lost, stolen or displayed.
Sony PlayStation was made aware of the hacking incident last week and determined that consumers’ names, addresses, email addresses, birthdates, PlayStation password and login information, and online identification was compromised. It is also possible that consumers’ credit card information was obtained by the hacker, as well as their profile data, purchase history, billing address, and security answers. If the primary account holder included dependents, then the dependents’ information would also be included.
The company says it has disabled its network and is rebuilding the system to enhance the security. Sony Playstation provided substitute notice under NC law by sending emails to North Carolina consumers affected and by posting the breach notice on their website, and alerting statewide media outlets.
Cooper recommends that people who’ve received a security breach notification alert the credit bureaus, consider getting free security freezes to prevent new accounts from being opened in their names, and continue checking their credit frequently. [See our security breach tips for more details, also available at www.ncdoj.gov]
North Carolinians can request free security freezes by visiting the three major credit bureaus’ secure websites and providing identifying information such as their Social Security Number, address and date of birth. Links to the credit bureaus’ websites are available at www.ncdoj.gov, along with detailed information about how to sign up for security freezes and how to lift one when you need to take out credit. Consumers can lift their security freezes online for free as well.
Consumers who don’t have access to the Internet can request and lift security freezes by mail or telephone for $3 per bureau. Freezes by mail or telephone are free to victims of identity theft and consumers over age 62.
Under North Carolina laws advocated by Cooper, state and local government as well as businesses must notify consumers if a security breach may have compromised their personal information. They must also report breaches to the Consumer Protection Division.
A total of 778 breaches that involved information about approximately 3.1 million North Carolina consumers have been reported since state laws on security breaches took effect. Businesses have been required to report security breaches since December 1, 2005, and state and local governments have been required to report breaches since October 1, 2006.
“Thanks to North Carolina’s strong laws, businesses and government must let you know if you’re the victim of a security breach so that you can move quickly to minimize any damage,” Cooper said.
More than 780,000 NC residents affected by Sony Playstation security breach
Cooper urges consumers to place free security freeze, monitor credit reports
Raleigh: A recent report by Sony Playstation estimates that more than 780,000 North Carolina residents’ personal information may have been compromised as a result of a hacking incident, Attorney General Roy Cooper said today.
“With just a few key pieces of information, an identity thief can pretend to be you and ruin your good name and credit,” said Cooper. “If you learn that your information may be in the wrong hands, act fast to protect yourself.”
With this latest security breach, 778 breaches involving the personal information of millions of people have been reported to Cooper’s office thanks to state laws designed to protect consumers from identity theft. A security breach happens when data or records containing personal information such as Social Security Numbers or bank account numbers are lost, stolen or displayed.
Sony PlayStation was made aware of the hacking incident last week and determined that consumers’ names, addresses, email addresses, birthdates, PlayStation password and login information, and online identification was compromised. It is also possible that consumers’ credit card information was obtained by the hacker, as well as their profile data, purchase history, billing address, and security answers. If the primary account holder included dependents, then the dependents’ information would also be included.
The company says it has disabled its network and is rebuilding the system to enhance the security. Sony Playstation provided substitute notice under NC law by sending emails to North Carolina consumers affected and by posting the breach notice on their website, and alerting statewide media outlets.
Cooper recommends that people who’ve received a security breach notification alert the credit bureaus, consider getting free security freezes to prevent new accounts from being opened in their names, and continue checking their credit frequently. [See our security breach tips for more details, also available at www.ncdoj.gov]
North Carolinians can request free security freezes by visiting the three major credit bureaus’ secure websites and providing identifying information such as their Social Security Number, address and date of birth. Links to the credit bureaus’ websites are available at www.ncdoj.gov, along with detailed information about how to sign up for security freezes and how to lift one when you need to take out credit. Consumers can lift their security freezes online for free as well.
Consumers who don’t have access to the Internet can request and lift security freezes by mail or telephone for $3 per bureau. Freezes by mail or telephone are free to victims of identity theft and consumers over age 62.
Under North Carolina laws advocated by Cooper, state and local government as well as businesses must notify consumers if a security breach may have compromised their personal information. They must also report breaches to the Consumer Protection Division.
A total of 778 breaches that involved information about approximately 3.1 million North Carolina consumers have been reported since state laws on security breaches took effect. Businesses have been required to report security breaches since December 1, 2005, and state and local governments have been required to report breaches since October 1, 2006.
“Thanks to North Carolina’s strong laws, businesses and government must let you know if you’re the victim of a security breach so that you can move quickly to minimize any damage,” Cooper said.
- 75
- Home of the Indy 500
I guess that makes sense because every time you go back to the screen with the info you have to re-enter the security code if anything is changed.
That's exactly what I was wanting to know, thanks! 👍
- 440
- Norway
- CanineHostile
http://twitter.com/#!/Fake_PSN
(Not) PlaystationNet
@Fake_PSN The PSN War Room/Closet
Follow the on-going status of PSN, the Playstation Network through the eyes of unpaid PR intern Russ! This is a parody account and not affiliated with Sony.
Our new #PSN server structure is totally green and runs on clean solar power. Please note this will cause downtime on any cloudy days.
1 hour ago via web Favorite Retweet Reply
Great news! #PSN is back online in the Antarctic, the Sahara and parts of the Atlantic Ocean. GAME ON!
13 hours ago via web Favorite Retweet Reply
Live coverage of the #RoyalWedding has begun on E! Any #PSN work has totally stopped. Also: everyone is pretending to have English accents.
13 hours ago via web Favorite Retweet Reply
Edit:
!
(Not) PlaystationNet
@Fake_PSN The PSN War Room/Closet
Follow the on-going status of PSN, the Playstation Network through the eyes of unpaid PR intern Russ! This is a parody account and not affiliated with Sony.
Our new #PSN server structure is totally green and runs on clean solar power. Please note this will cause downtime on any cloudy days.
1 hour ago via web Favorite Retweet Reply
Great news! #PSN is back online in the Antarctic, the Sahara and parts of the Atlantic Ocean. GAME ON!
13 hours ago via web Favorite Retweet Reply
Live coverage of the #RoyalWedding has begun on E! Any #PSN work has totally stopped. Also: everyone is pretending to have English accents.
13 hours ago via web Favorite Retweet Reply
Edit:
!
E28
Premium
- 5,019
- Bristol
- Sofa
^^ That is EPIC! 'Yes we are moving our server to a more secure location. It's going on the 3rd floor because the basement had mice in it and flooded alot' and 'Just got off the phone from DELL support. They traced the problem to our walls not being on fire enough.' 
