Hello Guys,
Hopefully someone can help me with the following problem.
I can't add a bought Product to my Fanatec Products in my Customer Account and therefore it's not possible to open an RMA Support Ticket.
I tried to add my DD Extreme to my "My Products Page" but it doesn't get added.
I used the Link provided on the Fanatec Page
View attachment 1346951
I filled out all necessary info's like Serial Number, Date of Purchase and added a photo of the bill as requested in the form provided.
Yet when I finally hit the "Add Product" Button nothing happens.
So my question is how do I get it added.
How can I use my warranty.
I already contacted the Fanatec Customer Support and explained it very detailed.
3 min later I received this nonsensical and most obviously automated mail
What should I do now?
I'm kind of confused and hope someone here might help me.
Edit : I just stumbled over this poor souls topic on the Fanatec Forum and he describes exactly the same issue I'm having