- 790
- Germany
I did try to contact Fanatec. Send them an email through Fanatec website explaining the problem and sending them a video. Still waiting an answer from them
We looked into our system and only found an inquiry yesterday evening which arrived after our office hours and after you posted this video. So effectively we only have 2 working hours since your inquiry now and our support already contacted you.
You also did not use the live chat which would have been even faster.
Is this correct or did we miss any communication?