Problems with your 360? Post here!

[Mt. Lynx]

Meh, mine did something really hateful the other day; I just bought Halo 3, and wanted to try it out. Thing is, I´ve had the 3 red rings for some time, but it eventually starts the games anyway - I have recently played G.O.W. on my 360 - so I thought it would work now aswell. The answer was a big no-no, as it turned out the the lens from the reader scratched the disc! So I have yet to try Halo 3...

 

[G.T]

It could only be happening with 360 discs, but rather than sticking Halo 3 into the machine straight away, stick something less valuable (like a CD) in the machine to see what happens.

 

[CAMAROBOY69]

Heathers 2nd 360 died yesterday.
Last night was my worst night with customer service so far. I was on and off the phone for around 2 hours. Talk about being frustrated beyond belief. 2 reps hung up on me, 1 said they could not even take my order because all the computers were down, then another put me on hold forever, then finally I got to a supervisor. Very bad night and I seriously almost decided it might be time to just get a PS3 and sell our 360s. I was that mad.
The supervisor said they will fedex the coffin to me overnight and they promised she would get a brand new console this time. I guess we will see but this is getting rediculous. I havent been this angry in a very long time.
I am on my 3rd, she is going on her 3rd, and my brother is going on his 2nd.

 

[Robin]

I seriously almost decided it might be time to just get a PS3 and sell our 360s. I was that mad.

Thats Sony's marketing strategy....

But seriously it must suck always worrying if it will RROD, my mates just died a few days ago.. he's now packing it up for a replacement...

Robin

 

[CAMAROBOY69]

Actually I am already going to buy a PS3 in a few weeks when Iron Man comes out.
Yes it does suck not knowing day to day if your 360 will even turn on.

 

[Matt R]

My 360 will put rings around any disc if I have it standing vertically.

It sometimes takes a while to start a game up. It will tell me the disc is unreadable. I'll get the white screen of death. After maybe five or so minutes of ejecting and reloading it it'll finally kick on and read he disc.

 

[Viper_Maniac]

Well I join those who have received RRoD's. I was hoping to be a lucky one but not this time. I hope my time with customer service won't be that bad even though I know it might be from the stories I've heard. I just wish the 360 was as reliable as my old Xbox. That thing was/is rock solid. Well almost. I think it might need a new HDD. Off topic I know. Sorry.

 

[CAMAROBOY69]

Heathers 4th 360 just died yesterday. I gave up on Microsoft repairing that one over and over again so I went out and bought a brand new 60gb Pro.

 

[MagpieRacer]

My dads just sent his 1st one off for repair, worked fine for over a year.

 

[Mark T]

I still have the 360 I purchased in 2006. I think I've had one red light, the DVD draw sticks sometimes but apart from that it's still going strong.

I have it on a glass shelf, laying horizontally. I don't particulary like the 360 console itself but the games and LIVE service means I would buy another if mine did break.

 

[tfujiwara]

I"m worried my 360 will get the "Red Ring of Death". So I'm doing anything to protect it by not playing it for too long, having the adapter floating the air(placing it like a bride in a shoe box, so it wont over heat as much), having the plug right into the power outlet, and by cleaning the inside of the Consel every two weeks.

 

[CAMAROBOY69]

Old reply

 

[CAMAROBOY69]

This Jasper I bought for my gf is extremely loud. Its quite most of the time then when the 2nd fan kicks on you know it instantly. Its easily the loudest 360 we have owned.

 

[Jeremy Ricci]

3rd 360 just kicked the bucket. Fantastic.

 

[rpgcyco]

Now comes the confusion
The power bar
175W
14.2A
The power bar is also half the weight of the old bar and it has 4 vent holes on the top.
Seems strange the power bar does not match the same Amps as the 360. So the question is....Is this the full Jasper set up?

This is normal. They are just trying to get rid of old stock. Xbox 360 power bricks are forwards compatible with newer consoles. i.e. You could use an original 203W power brick with a brand new Jasper unit. But you obviously couldn't do the opposite, (175W with original Xbox 360) and the plugs are keyed so it's impossible.

Speaking of power bricks, the one I got with my Xbox 360 (Falcon) is making a really annoying buzzing noise. Turns out it is the small fans in the power brick. A quick Google search shows that I am not the only one with this problem.

Time to call Microsoft I guess.

 

[CAMAROBOY69]

Well they finally quit repairing her old 360 and sent her a different one. BUT its not a new one just a different one. The 360 they sent her is 16.5A and is dated 4-11-2006.

So at this point we need to decide if it is worth risking this one failing again or just get a new Jasper model and sell this 2006 model on e-bay.

rpgcyco,
Yes some of the power bars make a lot of noise. These 360's consoles sure suck. If it wasnt for xboxlive and all the great games I would have given up a long time ago.

 

[Philly]

My friend's 360 made it a whole three years since it's build date and died a couple months back. He fixed the three red rings back in December and it worked for another few weeks.

Then the two red rings came on when he started it up one day and stayed on. I assume the thing is broken for good now, but does anybody know what is actually wrong with it?

 

[G.T]

2 red lights mean it's overheating, but if it does it when he just turns it on without any use then I'm not sure what's wrong with it...

And yeah, Camaro, the newer model 360s run SO much cooler than the older ones. The fans are literally half the noise output of before as well, which just proves how much cooler they're running.

 

[CAMAROBOY69]

2 red lights mean it's overheating, but if it does it when he just turns it on without any use then I'm not sure what's wrong with it...

And yeah, Camaro, the newer model 360s run SO much cooler than the older ones. The fans are literally half the noise output of before as well, which just proves how much cooler they're running.

Actually the new Jasper model we had was the loudest 360 we ever owned. We just decided to take the 60gb jasper back and just keep the repaired 360 from Microsoft. So we will see how long Heathers 5th repaired 360 lasts.

 

[CAMAROBOY69]

What a surprise, my 3rd 360 just died. This time a new death. I think the graphics card went out. The screen turned all sorts of weird colors, then froze. After that I only had audio and no video at all.
So I went out and bought a new one while I wait for the other one to get repaired. I told them it had the 3 RROD so we will see how that goes. I dont expect them to actually fix this one. If they dont then I will just sell it on e-bay when they return it to me.

 

[Richardrfo]

My Elite died about 2 months ago with 2 red lights, I've tried letting it cool for a few days and using it again, it ran for a few hours but gave out and will now run for 5 seconds a time which is clearly a terminal issue but isn't 3 red lights, it's out of warranty and I've no money so it's been sat here since. Funfun.

 

[CAMAROBOY69]

My Elite died about 2 months ago with 2 red lights, I've tried letting it cool for a few days and using it again, it ran for a few hours but gave out and will now run for 5 seconds a time which is clearly a terminal issue but isn't 3 red lights, it's out of warranty and I've no money so it's been sat here since. Funfun.

Just call and tell them you have the 3 RROD. My gf is on her 5th, I am about to be on my 4th, and my brother is on his 2nd. It worked for ALL of our 360s so far even if they didnt have the 3 RROD.

 

[CAMAROBOY69]

As some of you know, my 3rd xbox360 died about 3-4 weeks ago. Usually its the 3 RROD but this time it was some graphical failure. I had audio but no video. So I called Microsoft and just told them I have the 3 RROD. Same as I do with any other problem.

So yesterday the UPS truck arrives with the 360. I was anxious to see if they even fixed it at all since it didnt have RROD at all. My old one was 07 model. So we open the box and to my surprise the sticker sais 6/4/09!!! June 4th 09. A brand new 360 only a couple weeks old.........so I thought. I smell the 360 and notice it even smells brand new. But I look at the faceplate and it is very dirty. Ours is always very very clean. I also notice some of the edges have pry marks where the 360 has been disassembled. Then I notice no HDMI port at all. Which isnt a problem because I use HD component cables anyway but it confirms that quite a few of the components are old. Even the power plug port is for an older 360.

So my conclusion is that the case and power supply are from an older 360 but some of the internal parts are brand new. It even has the new fans on the back. It is very very quite and runs very cool like a new 360. Basically a frankenstein 360. lol It will be interresting to see how long this 360 lasts. I will also be installing every single game so I am hoping this 4th 360 could possibly last at least 8 months to a year.

 

[Northstar]

My Elite died about 2 months ago with 2 red lights, I've tried letting it cool for a few days and using it again, it ran for a few hours but gave out and will now run for 5 seconds a time which is clearly a terminal issue but isn't 3 red lights, it's out of warranty and I've no money so it's been sat here since. Funfun.

I had the same problem, not sure if this will work for you but here it goes.

1) Take off the HDD
2) Wrap it up in a blanket
3) Turn it on and put the whole thing including blanket upside down horizontally
4) Wait until it overheats, do this until it works again
5) Unwrap it and let it cool down while it is still on

Normally this got me a day or to of gaming before I had to repeat. Now of course I just have a 4 year old RROD 360 that I can't send in.

 

[geordie]

My Elite died about 2 months ago with 2 red lights, I've tried letting it cool for a few days and using it again, it ran for a few hours but gave out and will now run for 5 seconds a time which is clearly a terminal issue but isn't 3 red lights, it's out of warranty and I've no money so it's been sat here since. Funfun.

Your Elite is still under warranty.
I do not think that the Elite models have not been on the market for three years.
..

 

[Scaff]

Your Elite is still under warranty.
I do not think that the Elite models have not been on the market for three years.
..

The point being discussed its that the 360 is only covered against any type of failure for the first year, the second two years cover the RRoD (3 red-lights) and E74 problems.

Strictly speaking if your 360 fails for any other reason then MS can refuse to cover it in the second and third year.

Source - http://www.joystiq.com/2009/04/14/3-year-xbox-360-warranty-extended-to-cover-e74-errors/

The point that CAMAROBOY69 is making is that MS rarely check the nature of the failure and you can often get away with other (non-warrantied) problems in the second and third year.


Regards

Scaff

 

[CAMAROBOY69]

Scaff nailed it. Every time I call in I tell Microsoft I have the 3 rrod. They have fixed it every single time even the ones that we dont actually have the 3 RROD with.
So dont be afraid to at least try it because I am living proof that it does indeed work. I am on my 4th, my gf is on her 5th and my bro is in his 2nd. All were fixed by saying "I have the 3 RROD".

 

[tfujiwara]

I havent have a problem with my 360 since I bought in November of 08. But last week My friend came to my house to play for fun.(it was call of duty night. he dosent have a 360) We played quite a while and had fun(just me and him). But then I got tired. So my friend was playing CoD online by himself(on my gamertag). As I walked out of the room to go to the bathroom he screamed "YO DUDE!!!" So I walked back to see why he called and I saw 3 bright red lights... This was the first time seeing the RROD in person. But then I also noticed the computer was turned off and my cell phone wasnt charging(I had it plugged in). It can only be one thing, a black out. Then the power came back and I tried turning the 360 on. It worked fine.

I just want to make sure that the 3 red lights just came up because of the black out. its normal right? I dont have the RROD?

 

[CAMAROBOY69]

I havent have a problem with my 360 since I bought in November of 08. But last week My friend came to my house to play for fun.(it was call of duty night. he dosent have a 360) We played quite a while and had fun(just me and him). But then I got tired. So my friend was playing CoD online by himself(on my gamertag). As I walked out of the room to go to the bathroom he screamed "YO DUDE!!!" So I walked back to see why he called and I saw 3 bright red lights... This was the first time seeing my first RROD in person. But then I also noticed the computer was turned off and my cell phone wasnt charging(I had it plugged in). It can only be one thing, a black out. Then the power came back and I tried turning the 360 on. It worked fine.

I just want to make sure that the 3 red lights just came up because of the black out. its normal right? I dont have the RROD?

Yes the power going out like that is known to create an instant 3 RROD. Usually a false alarm. You should be fine for a while. The true RROD will not allow you to be able to play at all no matter how many times you turn it off and back on.

 

[tfujiwara]

You should be fine for a while.

A while?