Here's the line of bull I got from SECA:
Note none of this helped
I have edited out my home address/phone#/etc
Hello Richard,
We apologize for any inconvenience you may have experienced. We would like to recommend the
following PlayStation Knowledge Center article(s) that may help resolve the problem:
- Troubleshoot wireless (Wi-Fi) network connections.
http://playstation.custhelp.com/cgi-bin/playstation.cfg/php/enduser/std_adp.php?p_faqid=280
- Troubleshoot wired (Ethernet) network connections.
http://playstation.custhelp.com/cgi-bin/playstation.cfg/php/enduser/std_adp.php?p_faqid=285
- Online Access Problems with the PLAYSTATION(R)3 computer entertainment system.
http://playstation.custhelp.com/cgi-bin/playstation.cfg/php/enduser/std_adp.php?p_faqid=300
- Firewall Port Information.
http://playstation.custhelp.com/cgi-bin/playstation.cfg/php/enduser/std_adp.php?p_faqid=241
In addition, if you have not already done so, perform the following recommendations which may also
correct the problem.
- Restore Default Settings
From the XMB(TM) menu, go to [Settings] > [System Settings] > [Restore Default Settings]. Once you
select Restore Default Settings, you will see a list of settings that will be restored. Scroll
through them and press the X button to restore the settings. After the operation is complete, you
will see the initial setup screen that appeared the first time you turned on the PLAYSTATION(R)3
computer entertainment system. You will need to go through the initial setup process before you can
use the PLAYSTATION 3.
- Install the Latest Firmware Update
To check what version of the System Software is currently installed on your PLAYSTATION 3, from the
XMB menu go to [Settings] > [System Settings] > [System Information]. The system will display the
System Software version number. You can visit the following link to determine whether you have the
latest version installed.
http://www.us.playstation.com/PS3/About/SystemUpdate
- Check your Environment
Make sure to allow adequate ventilation to flow from the PLAYSTATION 3's vents (i.e., avoid
obstructing the vents with long/shaggy carpet, inadequate airflow from cramped entertainment cabinet
setups, etc.). Make sure to also keep the PLAYSTATION 3 away from excessive dust, smoke, steam,
extreme temperatures, humidity, or direct sunlight. Full details on Safety Precautions and Use and
Handling can be found in the PLAYSTATION 3 Instruction Manual.
http://www.us.playstation.com/Support/PS3/Manuals
- Click on the link below to search the PlayStation Knowledge Center for new and existing content.
http://playstation.custhelp.com
If you have followed these steps and would still like to speak to us, please call our Consumer
Services Department at (800) 345-7669. Our representatives are available to assist you, Monday
through Saturday 6:00 a.m. - 8:00 p.m., and Sunday 7:00 a.m. - 6:30 p.m., Pacific Standard Time.
If you have further questions regarding this message and are replying back via email, please refer
to your email case number:6102248.
Regards,
Don K
Multimedia Representative
Sony Computer Entertainment America
Consumer Services Department
Additional Support Resources
---------------------------------------------
PlayStation.com Knowledge Base: Browse through hundreds of helpful FAQ articles at our Knowledge
Base at PlayStation.com. To begin, please click on
http://playstation.custhelp.com
PlayStation.com Support Page: You will find helpful content divided by our PlayStation(R) product
lines. Please visit
http://www.us.playstation.com/Support and select the PlayStation product of
your choice to learn more.
Original Message Follows:
-------------------------
Consumer Name:
Consumer Email:
Address:
City: Bristol
State: VA
Postal Code: 24201-3990
Phone:
Model Number: N/A
User's Internet Service Provider: Bristol Virginia Utillities
Error Message Received: Online Gaming
Message from Consumer:
I'm havig trouble with online gaming with GT5P. What the problem is is when I go online and go to
joinig a race I'm picked as the "Host" as soon as the cars enter turn one on the track all the cars
get disconnected except myself. I've been using Teamspeak and the other drivers are getting booted
from the races.I think I read that the host is picked by te player with the best connection if this
is true then why does the gamekeep picking me as the host. Is it possible to correct this problem as
to keep from gettng a bad rep as a online player that keeps disconnecting?