Visioneer 8700 Ontouch 3.0 problem

[aben]

I am tired of Onetouch launching every time the system is using a periferal. Insert a CD - it launches, activate USB device - starts again. Visioneer provides no help whatsoever - their tech. support s.u.c.k.s.
Any help with workaround is greatly appreciate.

 

[Solid Fro]

Start > Control Panel > Run > type in MSCONFIG > Startup > Uncheck OneTouch Monitor > Restart.

This is posted in their FAQs. Maybe that is why you did not receive tech support. http://www.visioneer.com/support/general/FAQ/windowstartup.asp

 

[Klostrophobic]

I thought msconfig wasn't it Windows XP. I don't remember it being there when I used it last, yet that site says msconfig can be used in WinXP.

Madness!

 

[aben]

I have not precisely defined the problem. When monitor is not running at all everything is fine. What I need to figure out how to make Onetouch monitor that is running in the tray not to look for scanner whenever I insert a CD in CDROM drive or when I attach a USB device.
Thanks.

 

[Solid Fro]

MSCONFIG is in XP.

 

[Solid Fro]

Originally posted by aben
I have not precisely defined the problem. When monitor is not running at all everything is fine. What I need to figure out how to make Onetouch monitor that is running in the tray not to look for scanner whenever I insert a CD in CDROM drive or when I attach a USB device.
Thanks.

Well, either there is an option within the program to tell it not to look for new devices or you need to disable it completely with MSCONFIG.