Let me just make this clear: I believe that feedback both good and bad are keys to growth as a person and company. I am just trying to stress how I believe how poor the delivery is when it comes to Gran Turismo.
PD don't have a public presence, full stop. They don't even have one on their own website.
That is exactly my point. They don't have a forum available for the net because all it takes is a few minutes at any given gaming website which isn't strictly moderated and you will see nothing but people listing what they want over and over again.
That's the manner in which they operate, we know they do take notice of what is said here. However I don't expect them to get involved in an open dialog on any site.
And it's a shame too. 10 million people have purchased GT5 and yet PDI still doesn't want to get involved with the public. Do they perceive the GT fan base as spoiled and demanding? I sure hope not.
The implication you are making is that GT Planet is just too nasty for PD, which is nonsense.
I expect you to say that, but the fact remains it's the truth. Whether or not you choose to accept that is on you. Look at the GT6 section...
As a business owner you can't afford to just listen to feedback from those that wrap it like a Christmas present and put a bow on it. You have to listen to everyone and be a big enough person or in this case company, to not take it personally or be personally affected by how the message is delivered. I've found that your harshest critics and angriest customers often deliver the most honest, unwhitewashed feedback you'll ever get. I don't need to hear what you love about my service or product before I listen to you, I already know what I do right and I'm a big enough person to not need my ego stroked before I listen to feedback.
Let me clarify this a bit more. Lets just say 15 years ago I designed you a home to build. You loved what I was able to accomplish so much you came back three more times as each time represented some improvements to the base layout of the plan. Mind you, none of the designs were perfect, but great non the less.
For the fifth time, the design phase went the same as the previous ones as you left my office to build this home. You thanked me, paid me for my services and we went our separate ways. I believed my services for you were exceptional but little did I know, you had an internet blog in which you were complaining about everything I did. I took notice of it and worked a lot harder for the 6th version of the plan you buying from me and before I even completed the project, you were back posting issues you have with a preliminary design I gave you. Lets just say you kept posting the same thing day in and day out even though the project wasn't due to break ground for 6 months!
Needless to say, that behavior would change the way things are done between us. This is not about ego or pride as it's about courtesy towards another person. Remember, behind the GTR, Kaz is a man who is very passionate about what he does, and last time I checked people enjoy compliments a lot more then repeating criticism. I also imagine the people employed by PDI are somewhat puzzled by the behavior of the internet over GT5 when they see the excellent success the game has had with it's sales.
I never said I would shut the annoyed and over-critical person off completely, but I did say that someone who can do both is far more effective in communicating valuable feedback.
I can tell you that the closest I've seen happen in the Sonic fandom (that I've been a regular member of for 10 years now) is community leaders are invited to official events and occasionally given interviews with the leaders of the development teams, which is pretty well in-line with what has happened on GTP for the past few years.
Ok, so now we have GTPlanet having the honor of attending GT events. Now while I am thankful for Jordan's hard work and dedication (it has to be expensive endeavor) he wasn't the sole recipient of an invitation to the 15th Anniversary event.
With that said, there could be a golden opportunity here as Jordan's website is now the radar for Sony and PDI. Eventually, PDI will open up and have a public place to interact with the fans, why can't it be GTPlanet? Why can't GTPlanet become the force that helps pave the way for this? GTPlanet crashed on 5.15, can you imagine the traffic if PDI were to actually blog on the news section? WOW!
And if this is indeed another attempt to make a nebulous point about how the atmosphere of GTP is just too toxic for them to have a presence regardless
Hey, I go out of my way to thank Jordan for all of his hard work, but seriously man, think about it. There are over 10.5 million GT5 buyers out there and only 250k people registered here, and out of that number, who knows how many are active.
- Why aren't the other 10 million plus people coming here?
- Does anyone not believe that PDI doesn't see that?
- Could something be done here to bring some of that massive number here?
- Or is the GT6 section going to be known as the place for complaints?
Questions, questions, questions.
I think it's really cool to see Jordan get the invite to Silverstone and when 5.15 came about, one of the first things I did was log on to see what goodies Jordan was going to bring to all of us. What if he was given the opportunity to get more? Perhaps he did, perhaps he didn't.
as Scaff said above, keep in mind that goes both ways. I'd certainly hope people at PD wouldn't be more willing to discuss with people like that just because they are being "defended" by them.
I don't believe they are per se, but you must understand that it would sure be a lot easier for PDI to transition into the internet age if perhaps PDI was treated more professionally.