If it was terrible to be laid off from Twitter on Friday, many employees found also that it felt terrible to remain. Aside from the email informing them of their continued employment, they had received no communication from Musk and his small council. Half of their colleagues were gone, but no one knew which colleagues. An internal directory had been made inaccessible, and in any case it had not been updated to reflect anyone’s employment status.
And yet still, there was Twitter to run: systems to maintain, code to write, projects to sync up on. And so workers began to create Google Docs listing who they could confirm was still employed at the company. They messaged colleagues on Slack to see who would message back. If the person responded, they got added to the doc.
“We’re basically messaging all our coworkers trying to figure out who’s left, like after a disaster,” one employee told us.
The confusion has made the company vulnerable should systems begin to break down or suffer an attack, employees said.
“It’s extremely unclear who still works here,” another worker told us. “Lots of ‘everybody left raise their hands’ in project channels.”
We asked remaining workers about the likelihood of an extended Twitter outage in coming weeks as the company adjusts to the loss of so much institutional knowledge. Opinions varied, but everyone we talked to said the concerns are valid and some said they expected that the service would suffer downtime in the coming months.