Yes I am guilty of that. (quick post) I guess when constructing a response to a members supposed lazyness, we have to consider that not everyone has the time to read through pages upon pages to then realise that the point that they were to make had been mentioned already. I guess people just want to make there point in there own way. All of my recent posting has taken place at work, and in between work, so yes I do not always have the time to read so put my hands up. Mods and other members alike have to realise this.
I am not blaming anyone, after all we are all human, and if a noob is entitled to slack, then equally so is an established Mod.
As you said, they/we never/don't know much about the newbies so in this instance, and before crucifixtion, we need to make more allowances for any qwerks that comes with a noob. Of course if a New member is a complete menace and ****, and being offensive etc, then yes ban him but ease up the release of the hounds if this noob just happens to say the wrong thing, or have an opinion that is not widely agreed or a sense of humour that is not yet understood. What I see is sarcastic comments from the established, (mods included) leading to a an equally sarcastic response from the noob, but the noob is the one that is often treated as the enemy.
PAPPACLART I've just merged your two posts together, it's often a difficult call to make but if less that a day has gone past I would personally always edit rather than double post in a thread.
In regard to your point then yes it is a valid one to make, but as with most things more that one look needs to be taken on this.
Now I have personally taken long term members to task in the past over 'you noob' type comments when people have been new and made simply forum etiquette errors. Once again just because you don't always see it being done does not mean it doesn't happen.
However new members more than anyone need the occasional gentle push regarding the AUP and in my opinion this is better done sooner rather than later. After all how confusing would it be to get away with something for a few days/week only to then get told to stop?
I'm also confident that I speak for all the staff when I say that PMing a new member with politely worded advice is a bit like playing Russian Roulette. A good amount of the time you get a PM back thanking your for the help and they start to follow the AUP immediately. The rest of the time we tend to get two other situation.
The first is simply a PM full of attitude/grief/indignation/abuse about how they can do what they please and we are all kill-joy Nazi's who ruin the web.
The second is trickier in that they PM you to say they will change and then blatantly fail to do so, repeatedly breaking the AUP and ignoring all attempts to help them.
New members are always going to be a tricky issue, but its not as if the standard we expect here at GT Planet is not clearly covered in the AUP and also clear to see in every single post made.
Having access to the mod forums gives a great insight into just how much work goes into making the choices we do and also just how much thought goes into every single ban. Honestly some ex-members really did get given so many chances that it does almost border on the insane. They sometimes then re-register and fire off thread, after thread of abuse about how unfairly they have been treated.
I can honestly say that I am not aware of a single infraction or ban that I have ever thought was unwarranrted or un-fair.
Regards
Scaff