Fanatec Announcements: CSW V2 Reviews Out

[Carson79]

Has no one told Fanatec about the leaking shock?

 

[museumsteve]

I'm a bit concerned :s and I'm not due to get mine til August ..

 

[AGP5000]

Has no one told Fanatec about the leaking shock?

Funny thing is, my shock never leaked...... I had them to test with the CSW. I recently sent them down to a friend of mine, and he has had NO issue either with the shock leaking at all too. Might be a case by case thing?

 

[JogoAsobi]

Might be a case by case thing?

Seems like it, some people do, some people don't. From what I gather different things can cause leakage like O-rings, some people seem to have luck with Teflon tape on threads. Time will tell.....

 

[LogiForce]

It is not a case by case matter, at least not in a quality perspective. It is a matter of how much fluid there is in the damper, and thus how high the maximum compression can get. I am sure many people have not filled their ahocks with maximum fluid pre-load. (leaving the piston fully extended while filling it up to the screew thread)

 

[JogoAsobi]

^^ Thanks for the clarification.

 

[Dalhil]

Hi all, i finally got my CSW and have some questions:

i'm experiencing a sort of rattling when the wheel reaches right or left limits, it happens in pCARS and F1 2010 (didn't have time to test other games...), is it normal? I use only ff and for to 100 with all the rest off.

I found in package 2 connect cables wheel - peripherals, but they're only 50cm long, is it a package error? With those short cables i can't connect my CSP v1 to the wheel...

just for info: manual calibration seen in official fanatec video-manual, doesn't work that way on my CSW too, but the wheel is centered in driver panel.

 

[bumer]

Hi all, i finally got my CSW and have some questions:

i'm experiencing a sort of rattling when the wheel reaches right or left limits, it happens in pCARS and F1 2010 (didn't have time to test other games...), is it normal? I use only ff and for to 100 with all the rest off.

This rattling is not game dependant. If you set certain degrees in wheel tuning menu, motors let you know that you've reached your limit. So it is totally normal.

I found in package 2 connect cables wheel - peripherals, but they're only 50cm long, is it a package error? With those short cables i can't connect my CSP v1 to the wheel...

These are not cables but adapters. If you would have looked at your CSP V1, you would have noticed that there is no way to connect those adapters directly to your pedals. You have PS/2 cable that comes with your pedals and you should connect this cable to your adapter.

just for info: manual calibration seen in official fanatec video-manual, doesn't work that way on my CSW too, but the wheel is centered in driver panel.

It doesn't turn back to center on mine either, but that doesn't matter, as it is still correct in driver panel.

 

[Dalhil]

This rattling is not game dependant. If you set certain degrees in wheel tuning menu, motors let you know that you've reached your limit. So it is totally normal.

my friend doesn't have it (T500RS) and i din't too on my DFP, but i agree it's good to have something communicating we've reached limit, but it should be a lighter effect than this IMHO

These are not cables but adapters. If you would have looked at your CSP V1, you would have noticed that there is no way to connect those adapters directly to your pedals. You have PS/2 cable that comes with your pedals and you should connect this cable to your adapter.

thx, i didn't noticed that plugs are different, i'll give a look in csp v1 package when back at home

 

[bumer]

my friend doesn't have it (T500RS) and i din't too on my DFP, but i agree it's good to have something communicating we've reached limit, but it should be a lighter effect than this IMHO

Yeah, when I reached the limit on my gt3rs, it was noticably harder to turn, but it didn't start to rattle. Maybe they want to pronounce it more with a csw or who knows whatever the reasons are.

 

[LogiForce]

I did mention that to Sonac (our Supervisor) early on I believe, but was never changed. Also there is another issue with the soft limiter. It does not calculate the degrees correctly, so when you pick 900 degrees it limits the rotation to 890/895 ish. It does not hinder gameplay much but is not correct.

 

[JHunt]

It doesn't turn back to center on mine either, but that doesn't matter, as it is still correct in driver panel.[/QUOTE]

Try disconnecting the cable from your PC....then do a Wheel Calibration

Can someone tell me the right way for the CSW to recognize the PS3 ?

 

[Roush_fan_99]

So I know for sure now that there is something loose in my throttle, when I step on the gas, when I get between 1/2 and 7/8 throttle it will say that the throttle is twitching up and down, do I need to just tighten the black box on the side? What size allen wrench is it? Or is there something else?

 

[FMW]

Press the two black button on your wheel for a second and it will go into PS3 mode. You'll know it's in PS3 mode when you see the LED screen have one small lit LED dot on the bottom right corner. That's PS3 mode enabled

 

[superbike81]

My CSW should be here tomorrow or the next day! Can't wait!

 

[museumsteve]

I decided to cancel my order for the CSW kit. I really wasn't overly happy with how Fanatec handled the launch, I believe holding onto customers money for so long is also bad business practice (mine was 1200euros) and as I hear more issues cropping up I dont have much faith at this early stage and would be even more unhappy if my kit arrived and there were issues and then more delays waiting for fixes/replacements etc.

 

[Raitziger]

As long as Fanatec keep pushing technology forward, there will likely to be problems at start. Nothing has changed for better or worse in this matter.

 

[Fanatec...]

I decided to cancel my order for the CSW kit. I really wasn't overly happy with how Fanatec handled the launch, I believe holding onto customers money for so long is also bad business practice (mine was 1200euros) and as I hear more issues cropping up I dont have much faith at this early stage and would be even more unhappy if my kit arrived and there were issues and then more delays waiting for fixes/replacements etc.

I can fully understand that position and we will be happy to welcome you back at a later stage whenever you feel comfortable.

Thomas

 

[Patrocles]

I decided to cancel my order for the CSW kit. I really wasn't overly happy with how Fanatec handled the launch, I believe holding onto customers money for so long is also bad business practice (mine was 1200euros) and as I hear more issues cropping up I dont have much faith at this early stage and would be even more unhappy if my kit arrived and there were issues and then more delays waiting for fixes/replacements etc.

bummer!

I was fortunate in being able to order and receive the wheel promptly. What is important (imho,ymmv) is if Fanatec can learn from this launch and avoid a repeat in the future.

The wheel is so well built and allows such driving precision that I am finding myself actually enjoying and seeking out hotlapping tests (something I was not too find of with my DFP and G27). I have been spoilt by the CSW and it would be painful to go back to something less.

The CSW issues you hear "cropping up" have been minor stuff and nothing to worry about. The CSW is solid. You should revisit the the option of buying a kit once the initial fervor dies down and the kit stock is plentiful.
(imho,ymmv)

 

[Mahnegold]

What is important (imho,ymmv) is if Fanatec can learn from this launch and avoid a repeat in the future.

History tells that they haven't learned from the past...

 

[Pingwhen]

I have no issues with my csw in anyway with regards to both rims. but i do have one complaint i guess. i feel the led's on the Formula rim was way to dim. especially compared to the bmw rim.

 

[superbike81]

I was hoping the LED's would basically be a smaller adjustable version of the SLI-Pro lights. But from what I'm hearing they are quite dim. Oh well, still got my SLI-Pro.

 

[Pingwhen]

Formula rim is very dim. BMW is nice and bright but not too bright

 

[Fanatec...]

History tells that they haven't learned from the past...

History tells me that you are using any chance to talk bad about us so your opinion might not be very objective.

 

[AGP5000]

let's all try and be adults here......I can't say I am not guilty in the past, and am working very hard to not "troll" or get heated in online debates.

Fanatec is working very hard on things, and this is a big deal with the launch to them and us. Give it some time, I love my CSW....

 

[Mahnegold]

Hmm, some people talking bad and some people talking good about your company. That's the way it is.

I give my opinion here as many other's do. You choose to be part of this community so I guess you have to live with it. We can discuss everything you like.

I always try to be as objective as I can, but never hiding that my opinion about Fanatec is not the highest at the moment. I try to share only facts. So if you prove that I am wrong, I will apologyze.

But AFAIK you had some bumpy product launches in the past. Can all be found in this forum.

If you think that I am not objective because I am not a fanboy, so be it.

 

[fatkrakr]

History tells me that you are using any chance to talk bad about us so your opinion might not be very objective.

Its nice how you can take the time to come here and bash a member, yet not say a word about what your doing to fix the quality control issues your having. That is the major issue with your company yet you have NEVER addressed the issue. Id love to get the csw, but the chances of getting a broken product out of the box is way to high.

 

[superbike81]

What quality control issues are you referring to specifically? A few of the people who I know very well on iRacing have CSW's and have had no issues whatsoever.


Thomas didn't "bash" him in any way. Thomas simply responded to the BARRAGE of negativity from Mahnegold.

 

[fatkrakr]

Well lets see, gt wheel not working at all out of box, shifter paddle not working out of the box, loose screws out of the box, the pcb behind paddle shifter not moved to be able to adjust shifter distance and by most accounts shoty alcantera wrapping on the gt rim. That is with alot of people not recieving there wheels yet and low numbers for the first run. Whats it gonna be like when these wheels really start getting in the hands of people? Oh and the leaking csp v2.

 

[JogoAsobi]

The CSW issues you hear "cropping up" have been minor stuff and nothing to worry about. The CSW is solid. You should revisit the the option of buying a kit once the initial fervor dies down and the kit stock is plentiful.
(imho,ymmv)

What quality control issues are you referring to specifically? A few of the people who I know very well on iRacing have CSW's and have had no issues whatsoever.

Thomas didn't "bash" him in any way. Thomas simply responded to the BARRAGE of negativity from Mahnegold.

The Fanatec afterburners have now been lit to full flame....with Patrocles kindly speaking on behalf of Fanatec that all CSW issues are minor, and suberbike81 speaking for the rarified air of iRacingdom that all things CSW are well there (at time of this posting Super... still has not received his).
No criticism is to be tolerated as it is based on unfound rumor (thanks Patrocles and superbike81).

Its remarkable that these are Fanatec's first posts in many days on this thread regarding a new product release although there are multiple posts regarding questions, commentary and observations of the product by people who actually bought them (including me).

Why is that? Earnest replies to those posts will go much further to build rapport with customer base than engaging in faux reputation control.

EDIT, ADDITION: Regarding this that started it all:

I decided to cancel my order for the CSW kit. I really wasn't overly happy with how Fanatec handled the launch. I believe holding onto customers money for so long is also bad business practice (mine was 1200euros)

museumsteve made the time to be there for all the crash and burns of the site trying to be at head of the line to get the first shipment of stuff some of you were fortunate enough to get, check the this thread's posts, I know, I was here online at the same time.

I guess someone did not even bother to throw him a bone PMwise, instead it was handled in a public arena (this thread) and the flame was lit. Is that sound customer relations practice?