Fanatec Announcements: CSW V2 Reviews Out

[GTP_Ezza75]

Wise advice.
Cheers mate

 

[Blkout]

With less tension on the belts, the bearings are stressed a lot less, that why i'm guessing it's a bearing. They are located between the shaft and the housing (front and back)

Not sure i can give you more info mate, my best advice would be sending the wheelbase back and let Fanatec check it out to be sure. If it's all fine now, at least send the wheel back to be checked out in the warranty period.

Yea, I was tempted to open it up and try to see what might be wrong but then I thought, how is Fanatec going to learn from this flaw if no one reports it or sends it back for repair so that its documented. Maybe its a common issue and there's a fix that will be installed when I send it in. I'm hopeful that's the case anyway. Only 11 days of use before the wheel is broken is just not good though. I know Fanatec will fix it, but I just hope they actually correct the flaw unless this is purely a QC issue.

 

[bruzski]

Yea, I was tempted to open it up and try to see what might be wrong but then I thought, how is Fanatec going to learn from this flaw if no one reports it or sends it back for repair so that its documented. Maybe its a common issue and there's a fix that will be installed when I send it in. I'm hopeful that's the case anyway. Only 11 days of use before the wheel is broken is just not good though. I know Fanatec will fix it, but I just hope they actually correct the flaw unless this is purely a QC issue.

 

[InSight]

Yea, I was tempted to open it up and try to see what might be wrong but then I thought, how is Fanatec going to learn from this flaw if no one reports it or sends it back for repair so that its documented. Maybe its a common issue and there's a fix that will be installed when I send it in. I'm hopeful that's the case anyway. Only 11 days of use before the wheel is broken is just not good though. I know Fanatec will fix it, but I just hope they actually correct the flaw unless this is purely a QC issue.

I'll send them my report also, even if it's nothing major.

But I wonder if Fanatec gave beta units some more attention and strength for the initial reviewers...

 

[Blkout]

I'll send them my report also, even if it's nothing major.

But I wonder if Fanatec gave beta units some more attention and strength for the initial reviewers...

I sure hope that's not the case and I'm hoping some of these early units are just QC issues.

Fanatec support just E-mailed me and said they're going initiate an RMA to send it back for repair or replacement. Hopefully, its a quick turn-around.

 

[InSight]

Turned out what was causing my V2 to clonk, knock and grind was the belt pulling the pulley being too tight....so I unscrewed the cluster of 3 allen screws at the left of the V2 unit, and shift all 3 allen screws just slightly to the right (ie towards the wheel/motor), to lessen the tension of the belt attached to the pulley that the 3 allen screws are holding in place. This fixed the problem with my V2....it has been quiet & smooth since, even after the Suzuka 10 lap Survival Race.

I just tried this and it looks like it cured my issue, thanks for the suggestion. I unscrewed the bottom two screws just enough to release the initial tension and It was already fine.

Seems that the screws and pulleys need very minor adjustments, to settle down perfectly after the initial usage.

I'll do some more driving, but the cold base is already smooth all the way through rotation, but before it wasn't.

 

[Blkout]

I just tried this and it looks like it cured my issue, thanks for the suggestion. I unscrewed the bottom two screws just enough to release the initial tension and It was already fine.

Seems that the screws and pulleys need very minor adjustments, to settle down perfectly after the initial usage.

I'll do some more driving, but the cold base is already smooth all the way through rotation, but before it wasn't.

I sure would like to fix mine myself rather than go through the return process however, I'd hate to mess with it and then if it doesn't fix it, try to return it to Fanatec and they deny my warranty because I tampered with it. It doesn't make any sense to me that after almost two weeks of use, the belts and pulleys would have MORE tension than when it was new, if anything it seems it should have loosened up a bit after some use.

 

[novadave]

It is impossible that the belts have become too tight on their own. They can and will loosen over time but not tighten.
This notchy/ clunk feeling some have mentioned that happens only when the wheel is powered up is a motor problem.
Loosening the belt`s tension is only a temporary fix and will come back soon

 

[Blkout]

It is impossible that the belts have become too tight on their own. They can and will loosen over time but not tighten.
This notchy/ clunk feeling some have mentioned that happens only when the wheel is powered up is a motor problem.
Loosening the belt`s tension is only a temporary fix and will come back soon

Pretty much what I figure too. I've already boxed mine up and waiting for the final RMA instructions from Fanatec.

 

[bruzski]

Pretty much what I figure too. I've already boxed mine up and waiting for the final RMA instructions from Fanatec.

i hope for a quick solution

 

[BLACK86]

To the guys having noise issues do they sound anything like this. both videos are of the same guy, the wheel in the second video is actually his replacement he received for the first wheel.

 

[GTP_Ezza75]

To the guys having noise issues do they sound anything like this. both videos are of the same guy, the wheel in the second video is actually his replacement he received for the first wheel.

Yes to the first video, my V2 was making that exact knocking sound

I just tried this and it looks like it cured my issue, thanks for the suggestion. I unscrewed the bottom two screws just enough to release the initial tension and It was already fine.

Seems that the screws and pulleys need very minor adjustments, to settle down perfectly after the initial usage.

I'll do some more driving, but the cold base is already smooth all the way through rotation, but before it wasn't.

Glad to hear, hope your V2 stays cured.


Would be good to hear from Fanatec in this Forum to enlighten with some info as to the cause of this noise. Thanks

A Happy & safe New Year to all.

 

[Blkout]

i hope for a quick solution

Got my RMA instructions. I'm sending the wheel back today, however Fanatac says their repair center is closed until Jan 5 so I'll have to wait until then before any repair will be done. Could be worse since my wheel is likely going to take 4-5 days to travel across the country anyway.

 

[SASKCHAUCH]

Starting to second guess the csv2..... although I also have returned 2 faulty thrustmaster tx's.

Was hoping the new v2 base would be the answer. My base and pedals aren't do to ship until the end of January.

 

[skazz]

Starting to second guess the csv2..... although I also have returned 2 faulty thrustmaster tx's.

Was hoping the new v2 base would be the answer. My base and pedals aren't do to ship until the end of January.

The solution is EASY.... If you want a very low chance of issues, don't buy a new wheel within the first 6 months of production. Same exact statement I made in the T300 thread a few weeks back

We're in a niche sector and the manufacturers do their best, but setting up production lines always involves teething troubles. Thrustmaster has it bad right now with the heavy demand for their next gen console wheels (probably arranging extra production capabilities, trying to get QC levels up to scratch with new partners in record time), Fanatec has had plenty of production teething troubles in the past so no matter how prepared they are there's always a higher risk during the early phase of a new product's production.

 

[Blkout]

Starting to second guess the csv2..... although I also have returned 2 faulty thrustmaster tx's.

Was hoping the new v2 base would be the answer. My base and pedals aren't do to ship until the end of January.

I don't blame you, I've typically avoided Fanatec products because it seems they have serious QC issues. I purchased a set of CSR Elite pedals earlier this year and they've been fantastic so after reading so many glowing reviews on the CSW v2, I figured Fanatec fixed all of the issues with the CSW v1 and now have a solid product on their hands. I got to be honest though, after having my wheel fail after 11 days of use and then reading about others that are having problems, I'm pretty concerned now. I'm thankful Fanatec is fixing my wheel but that's expected considering this isn't my fault, however I've lost some confidence in this wheel now and that's pretty sad considering the price I paid for it. I love the wheel when it works, it feels absolutely wonderful I'll admit that, but what good is it if it breaks this easily. I ordered a T300 in addition to my TX and I'll be selling my T500 soon, but now I'm wondering if I even need the CSW v2 if I have the TX and T300 since I'll have all platforms covered with both of those wheels. I had hoped the CSW v2 would be the wheel to rule them all eventually, but the reliability bothers me now.

 

[Blkout]

The solution is EASY.... If you want a very low chance of issues, don't buy a new wheel within the first 6 months of production. Same exact statement I made in the T300 thread a few weeks back

We're in a niche sector and the manufacturers do their best, but setting up production lines always involves teething troubles. Thrustmaster has it bad right now with the heavy demand for their next gen console wheels, Fanatec has had plenty of production teething troubles in the past so no matter how prepared they are there's always a higher risk during the early phase of a new product's production.

Certainly wise advice for anyone, but its hard to resist for most of us.

 

[K1LLD0z3R]

Mine was not even powered up and would make a knocking noise during rotation. It felt like it was binding and then pop free making the noise.

Hey @Blkout, did Fanatec mention on their own they were on vacation till 1/05/15. The only thing mentioned in my email is that the repair could take up to 7 business days. I sent mine in on the 18th, they received it on the 19th and I received an email confirmation of their receipt on the 21st.

Oh well, looks like new year, new (repaired) wheel. I guess my concern now, is it seems some are onto a second repair already and that is not good.

Cheers and good luck all.

 

[Corry]

So yes, this is my first post on the forums (sorry about that!) I've been out of sim racing for a while, and though I probably shouldn't spend money in a big way on it again, I just find myself wanting to That said, I've only just been told about fanatic, and thus, never ordered before, so yes, first post here is a code begging post. Anyone got a US code? I know its late in the game and unlikely, but its worth a shot. I posted over on the fanatic forums and one guy (won't mention the name even though people could check and find out I'm sure!) was kind enough to point me over here and a couple other places where my begging might be more successful I'm not a fan of begging, but I like to buy good stuff rather than get comfortable with ok stuff.
How about it then? A code for a returning racer?

 

[Ibonibo]

I was now in the market for a new wheel since my PWTS broke yesterday.

I could live with Fanatec prices, I could live with Fanatec QC issues as they generally get solved.

But I purchased my wheel back in 2010. The last year of production. One would think with the Gt2 still in sale, spare parts would be not the problem. Sadly it is. So now my 500 buck wheel is a brick because probably it's just a PCB that broke that costs only a fraction....

Add to this the problems, over and over again about broken wheels, on a version 2, not confident...

(Got me a T500 and will continue to use my CSP v1)

 

[K1LLD0z3R]

So yes, this is my first post on the forums (sorry about that!) I've been out of sim racing for a while, and though I probably shouldn't spend money in a big way on it again, I just find myself wanting to That said, I've only just been told about fanatic, and thus, never ordered before, so yes, first post here is a code begging post. Anyone got a US code? I know its late in the game and unlikely, but its worth a shot. I posted over on the fanatic forums and one guy (won't mention the name even though people could check and find out I'm sure!) was kind enough to point me over here and a couple other places where my begging might be more successful I'm not a fan of begging, but I like to buy good stuff rather than get comfortable with ok stuff.
How about it then? A code for a returning racer?

I just gave mine away a week ago, but as folks receive their wheels they will get a code, so I'm sure you'll get what you need to get back into sim racing.


Also, welcome to the party.

 

[Blkout]

Mine was not even powered up and would make a knocking noise during rotation. It felt like it was binding and then pop free making the noise.

Hey @Blkout, did Fanatec mention on their own they were on vacation till 1/05/15. The only thing mentioned in my email is that the repair could take up to 7 business days. I sent mine in on the 18th, they received it on the 19th and I received an email confirmation of their receipt on the 21st.

Oh well, looks like new year, new (repaired) wheel. I guess my concern now, is it seems some are onto a second repair already and that is not good.

Cheers and good luck all.

This is the note I got with the RMA.

Please consider that our repair center will be closed from December 24th through January 5th. The repair will be done from January 6th and sent back to you accordingly.

 

[K1LLD0z3R]

Thanks. Till next year it is then.

 

[bruzski]

This is the note I got with the RMA.

Please consider that our repair center will be closed from December 24th through January 5th. The repair will be done from January 6th and sent back to you accordingly.

maybe a stupid question, but.. where is de repair being made?? US repair center, China or Germany??

 

[K1LLD0z3R]

maybe a stupid question, but.. where is de repair being made?? US repair center, China or Germany??

I assumed it was La Mirada as that is where I sent it. I suppose they could ship it onto somewhere else, but it seems like that would take a lot longer than 7 business days though.

 

[Blkout]

maybe a stupid question, but.. where is de repair being made?? US repair center, China or Germany??

I would assume they have repair centers in the 4 regions where their products are distributed, North America, Europe, Japan and Australia. This probably speeds up turn-around time.

http://www.fanatec.com/

I assumed it was La Mirada as that is where I sent it. I suppose they could ship it onto somewhere else, but it seems like that would take a lot longer than 7 business days though.

Agreed.

 

[Dragon_Dude]

It's been years since I've been on here but have just recieved (Dec.26th) my CSW V2 that I ordered on Oct. 8th. I'm sad to hear about these problems and frankly was skittish about ordering again, (CSW Ellite owner). I've opened mine up along with the UNI Hub I got also but have yet to try it. I have assembled the Hub to a nice Sparco wheel I've had for awhile and it looks great. I'll update when I try the base out.

Edit: Mounted the base and briefly tried it out on PS3 with GT6. System worked great and flawlessly and I can firmly say this is one powerful wheel! I still need to do some tuning but am supremely impressed with the feed back effects!

 

[K1LLD0z3R]

That ^ looks really good.

 

[Blkout]

To the guys having noise issues do they sound anything like this. both videos are of the same guy, the wheel in the second video is actually his replacement he received for the first wheel.

Mine didn't sound like that. That knocking sound would absolutely drive me crazy and I would sell the wheel if Fanatec couldn't fix that.

 

[Punknoodle]

I have a tracking number for my one now I'm hoping it will arrive on or before Monday but chances are it will be Tuesday or later which will mean I have to wait until I return home from work on the following Tuesday to use it... Very excited about it though!