I personally think the whole backlash was WAY overblown and really, to me, felt like a bunch of guys who wanted to trounce all over unsuspecting newbies to the game which is VERY sad.
It wasn't overblown, it was reality.
In late December 2009, Saturday night had around 5000 players playing in all lobbies combined. It was shame really. And in March 2010 it was down to 2-2500 at peaks.
Also, they further alienate "serious" players by constant bashing and miss-management of "serious" lobbies. I can't even remember the amount of irrational moves made from March to July 2010 in order to make "serious" player more satisfied.
Examples I can remember at this point:
problem: AWD domination
solution: introduction of RWD lobbies in B and A class
result: they ditched B-class hoppers and left A only. Only one car was dominating the field in 2 days.
problem: no filtering for assists
solution: introduction of no-assists hoppers
result: ABS and driving-line were still available as assist
problem: no stock car hoppers
solution: introduction of stock car hoppers
result: no assists-filtering, certain cars were tied to certain tracks forever
problem: no hoppers for *serious* players
solution: introduction of Expert hoppers
result: all races were 3-7 laps max (no strategy involved) and assists were allowed
And list goes on. Nurburgring GP DLC track was missing from hoppers, Nordschelife could only be run in separate hoppers for 1-lap races and dominating S and R classes (you couldn't run lowered tier cars on Nurb by no chance) as Fujimi Kaido and Costa Amalfi full-scale tracks, etc.
What Mr Fox highlighted is sheer point of problems with hoppers-system:
As far as private lobbies are concerned, one has to assume that..
(a) i have a large amount of friends on my friends list (which i dont)
(b) that most of those people on my friends list are Forza players (they are not)
(c) Out of those forza Players on my friends list, there are a sufficient amount of them logged into the game at the same time as me (most are not)
(d) Those that are willing to join my room, also wish to spend the night playing the classes, tracks, lobby restrictions that i need in place for my enjoyment of the game. (most will not)
(e) that i dont get bored to death playing exclusively with the same tiny group of people every day (i will get bored of playing against the same people all the time)
And you just couldn't expand on your experience or friendships through hoopers because such short races were only leading to constant destruction derby because people were killing each other for the win.