Logitech G Pro Racing Wheel

Fix for loose steering wheel on a new Logitech g pro wheel, no disassembly:

My new g pro wheel developed play in the steering wheel after only 3 days of use. The end of the wheelbase shaft could wobble in the up/down direction without the wheel on, and with the wheel attached the sound would be amplified to a knocking sound when rocking the tilt of the wheel between 6 and 12 o'clock, just like in the videos here:




Another reddit post mentioned the black screw on the bottom of the shaft holding on the quick release hub. The front of the wheelbase housing blocks tools from reaching it. I was able to get the screw to turn by pressing into the hex socket sideways with a small flat blade screwdriver, which helped, but I couldn't get it to tighten. Then I realized I could cut down a 3mm allen wrench to fit in the gap around the shaft, and I was able to tighten the screw, which fixed the loose wheel. After playing for a few hours the wheel is still tight. So the screw must have vibrated loose, and needs better loctite?

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My last wheel, which still works, is the red Logitech Momo from 2000. I used it on Gran Turismo 3, 4, 5, 6, and sport. For GT4 I had to unsolder the USB microcontroller chip and replace it with one from a cheaper Logitech wheel, because GT4 would only allow the cheaper wheel to work. In 2016 the plastic steering shaft broke in a spiral fracture, and my neighbor was able to print me a replacement in ABS on his new 3D printer. For GT sport I had to use GIMX freeware that a french guy wrote, that tricks the PS4 into thinking the momo is a G29, by plugging the momo and a dualshock controller into a laptop and plugging the laptop into the ps4 through a USB microcontroller and serial port adapter.
 
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Hello everyone,
I have a problem with the cables for connecting the Logitech PRO Racing Wheel and pedal set. In practically every cable supplied with the set, the rubber sheath has separated from the plug, exposing the bare wires. This has never happened to me before, and I try to handle my equipment carefully.

Has anyone replaced the factory cables with others and can recommend ones that will fit?
Specifically, I’m looking for:

  • The shape of the micro USB plug that connects to the wheel.
  • Ferrite core shielding on the factory cables that suppresses interference.
  • Ideally, a cable connecting the wheel to the computer that is slightly longer than the factory version.
Does anyone have proven solutions for replacement cables?

Best regards!
Same issue here. Just noticed when I plugged in the RS Shifter. I’ll
open a ticket.
 
I must let out some frustration here :)

Shoping from Logitechs site has been a experience that differs from any other online store I bought something from.

Have owned a lot of Logitech stuff before, gaming mouses, remotes, streamers etc but all has been bought in local stores.

Ordered the G Pro Wheel and pedals on 29/11. Both items with status ”in stock” when ordering.
They still showed as “in stock” 5 days after i did the purchase.

Friday i got the wheel and an email that they were hoping to send all items last week, but the pedals haven’t been shipped yet.

When looking at the status now on the site, they are “out of stock” shipment will start 19/12.

Contacted support pointing out that i’ve made the order 29/11, surely ”my” pedals must ship out prior to 19/12 or at least at 19/12.
All i got for a response was that, sorry its going to be sometime after 19/12.

Yeah, i didn’t expect logitech to roll out the red carpet, but i did expect a lot more when buying something close to half a month salery after taxes.

The only good thing sofar is seeing Logitech Rick supporting people to the best of his ability, to me, thats customer service.

Cred to him, but not so much cred to Logitech shoping experience.

Peace
 
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I must let out some frustration here :)

Shoping from Logitechs site has been a experience that differs from any other online store I bought something from.

Have owned a lot of Logitech stuff before, gaming mouses, remotes, streamers etc but all has been bought in local stores.

Ordered the G Pro Wheel and pedals on 29/11. Both items with status ”in stock” when ordering.
They still showed as “in stock” 5 days after i did the purchase.

Friday i got the wheel and an email that they were hoping to send all items last week, but the pedals haven’t been shipped yet.

When looking at the status now on the site, they are “out of stock” shipment will start 19/12.

Contacted support pointing out that i’ve made the order 29/11, surely ”my” pedals must ship out prior to 19/12 or at least at 19/12.
All i got for a response was that, sorry its going to be sometime after 19/12.

Yeah, i didn’t expect logitech to roll out the red carpet, but i did expect a lot more when buying something close to half a month salery after taxes.

The only good thing sofar is seeing Logitech Rick supporting people to the best of his ability, to me, thats customer service.

Cred to him, but not so much cred to Logitech shoping experience.

Peace
Yeah. Logistics these days is a little weird. I ordered a Pro wheel and pedal set in the later evening of the 9th of December. I had proof posted from a couple friends theirs were shipped a year ago from a warehouse an hour from my home to them in Canada and the US east coast in less than a week. Mine appears to have been shipped from 2,107miles/3391Km away and started moving on the 12th, coming by train. According to shipping company's tracker thing, it was in Kansas City this morning.
 
loose g pro wheel still seems fixed after another few hours of playing GT7. I also found out the force feedback strength setting in GT7 was set to 5 by default, so the loose quick release screw on the g pro wheelbase vibrated loose at just half FF strength? I could have kept using my old logitech momo on GT7 on PS4 through GIMX, but I wanted to try direct drive and a load cell brake pedal.
 
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loose g pro wheel still seems fixed after another few hours of playing GT7. I also found out the force feedback strength setting in GT7 was set to 5 by default, so the loose quick release screw on the g pro wheelbase vibrated loose at just half FF strength? I could have kept using my old logitech momo on GT7 on PS4 through GIMX, but I wanted to try direct drive and a load cell brake pedal.
Most likely it wasn't properly tightened in the first place on your unit. It's not a common issue i see here.
 
i've punished them! i ordered wheel and pedals both in stock, they sent me only pedals without any advice , so i lost one work day to wait the (half) package ... then i opened a paypal controversial where i say that they send me half product ...after 10 days Logitech didn't asnwer to paypal and paypal refund me total...meanwhile the wheel arrived and i took money and products...
Just use brain and go against a scammers like logitech shop.
if u say in stock and shipping time 24/48 hours , you have to respect that timing otherwise your scamming customers
 
i've punished them! i ordered wheel and pedals both in stock, they sent me only pedals without any advice , so i lost one work day to wait the (half) package ... then i opened a paypal controversial where i say that they send me half product ...after 10 days Logitech didn't asnwer to paypal and paypal refund me total...meanwhile the wheel arrived and i took money and products...
Just use brain and go against a scammers like logitech shop.
if u say in stock and shipping time 24/48 hours , you have to respect that timing otherwise your scamming customers
So basically you felt entilted to steal some items because they didnt fulfill your order in time.
What a class act.
 
I technically didnt steal anything...i received as a gift. They deserve a class action for their behaviour and fake commercial things
No i didnt stole anything...i received as a gift...they deserve a class action for their commercial scam. If u say on stock and shipment within 24/48 hours and use It as a bait
 
@LOGI_Rich Hope you are still here.
My wheel is acting strange. I power it up and it just shows the three dots cycling on the screen.
No FFB calibration too.

Windows and GHUB picks the wheel up and I can see rotation (although bugged?) as well as pedal input (although lagging?).

I tried disconnecting the wheel from power, tried disconnecting the power supply from the wall.

Also tried another microusb cable and a fresh PC that never saw the wheel (first time wheel and ghub are on this PC).

Is the wheel dead?
 
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Hi @LOGI_Rich just tried turning on my wheel on PC, everything plugged in like normal, hit the red button to fire it up, get the 3 dots on the oled screen and then it goes blank. Can hear the fan very faintly but not being picked up by the PC, like it has no power. Very random and not sure if anyone else has experienced this before?
 
Hi @LOGI_Rich just tried turning on my wheel on PC, everything plugged in like normal, hit the red button to fire it up, get the 3 dots on the oled screen and then it goes blank. Can hear the fan very faintly but not being picked up by the PC, like it has no power. Very random and not sure if anyone else has experienced this before?
Sound like what I described couple posts ago?
 
Hope this gets fixed asap.. I primarily play on PC
Did some Windows Defender update and it works now? Also left wheel witj unplugged power for couple of hours. Will let you know if it breaks again?

EDIT: Worked fine and then I turned it off and on again and I got the three dots again. Tried couple more times and it started fine once and then it got stuck each time after that. This is weird.
 
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Yes, the fact that it was doing it on two different PCs suggests it’s faulty, assuming there’s no extension cable in the setup.

@Shah1 is odd that is fine on console. Is there a difference in the USB cable you’re using between the two platforms? Is there a USB extension cable in the mix in your setup at all?
 
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I technically didnt steal anything...i received as a gift. They deserve a class action for their behaviour and fake commercial things
You did steal and you know it. You got your money back as you didn't receive the product, but now you did and you are keeping it. I agree the shipment process + communication is quite bad and was in my situation as well. But the product i eventually got is so good i am happy i supported Logi. Enjoy your wheel freeloader.
 
Yes, the fact that it was doing it on two different PCs suggests it’s faulty, assuming there’s no extension cable in the setup.

@Shah1 is odd that is fine on console. Is there a difference in the USB cable you’re using between the two platforms? Is there a USB extension cable in the mix in your setup at all?
Panic over, was a loose usb extention cable. Working just fine on PC and console.
 
@LOGI_Rich I am sorry for pinging you but I couldn't reach anyone on Logitech support chat. Then it got transferred to email conversation to which I replied and got 0 feedback back. With warranty running out on 5th January for me I am worried that I won't solve this issue before that date.
Panic over, was a loose usb extention cable. Working just fine on PC and console.
Double and triple checked my cables and wheel still only starts fine once in a while. When it does it works fine until I turn it off again.
 
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