There are some people on GTPlanet that think the people who complain about Gran Turismo 6's faults are just
a "liability" to GTPlanet itself. I heavily disagree with that statement and I'll elaborate why.
In my opinion, even complaints are a good thing on GTPlanet because at least the people that posted complaints
spent time to comment about the game. The complaints indicate that there are flaws in Gran Turismo 6 and a lot of these complaints show that the fanbase is not completely satisfied. A reason for a considerable amount of unsatisfied enthusiasts lies within the lack of the eternally promised features (B-Spec,Course Maker), tracks, and cars. These are things that Polyphony Digital should take into account as a sign to get real and work even harder to fix the game. Not something that will be ignored because they think mixed/negative reception is discouraging.
Secondly, not even bothering to talk about Gran Turismo than complaining about it is
much,much worse. A lot of people that did complain about Gran Turismo 6 actually have valid points, so even in that sense they're not Polyphony Digital's enemies. However, if they said "Screw it" and stayed on the Rumble Strip forums without looking back, then that is a problem since Polyphony Digital just lost a customer.
In conclusion, Polyphony Digital should still treat their fanbase, even the ones that lost interest in the recent
iterations, like gold. Because if you are selling a product for the people to purchase, it's only common sense to listen to what the people want before your Blu-Ray box hits selves.