My version is v3,please forgive my Recording qualitythe noise does not come from fan uints,what i am really trying to say is when i turn the wheel left,I am sorry to hear that fan issue. Do you mind looking at the bottom of your unit to see which version your T500RS is? For instance, when I look at the bottom of my unit it says 'V2'.
Before purchasing my T500RS unit I tried reading this entire thread as best as I could and noticed multiple users suspects that the T500RS V2 models have corrected the fan issue. for instance, my unit has a perfectly silent fan so far.
Good luck with your issue. This does not bode well for Thrustmaster if they have a defective fan unit in their 1st generation models. I hope I am dead wrong!!
Just a quick update on this issue with the fan being very noisy during startup.
I just got an answer back from Tech support saying
just FYI
i found a solution to the noisy fan issue. or rather i think it is more of a maintenance procedure we need to do every once in a while depending on your environment.
my fan had been making the startup noise for the past month. prior to that I had been using the wheel almost daily for at least a month.
yesterday while i was blowing the dust out of my computer fans i realized that perhaps it was dust accumulation that was causing the blades to be unbalanced and rattle at startup. I don't believe thrustmasters "oil theory" since the fans wouldn't make the noise when the wheel was new and this issue creeps up over time. so unless oil is leaking or somehow from heat/use the oil properties change drastically I don't see why it would cause the noise.
so to clean out the fans in the wheel you have to use something with really a great amount of air pressure. much more pressure than the compressed nitrogen can sprays i believe. what i used was a high powered hand held air blower which was basically a big electrical motor with a handle on it forcing air into a narrow opening. the blower has some attachments such various sized nozzles for blowing crap out of your computer.
I knew that I couldn't take apart the wheel so pretty much this was my only option at cleaning the fans. I didn't think it would work but there was really nothing else i could try other than smacking the wheel around or contacting thrustmaster lol.
i spent probably a good couple minutes just blowing a ton of air into the fan through the tiny holes at the top opening and when the fans came on by themselves after the wheel warmed up, they just had the same low gradual hum as when the wheel was new. I've only cleaned out the fans once so we'll see how long it'll take before the noise comes back.
My version is v3,please forgive my Recording qualitythe noise does not come from fan uints,what i am really trying to say is when i turn the wheel left,
It started making strange noises(0:05~0:15),turn right is fine,i wonder is this normal?
My version is v3,please forgive my Recording qualitythe noise does not come from fan uints,what i am really trying to say is when i turn the wheel left,
It started making strange noises(0:05~0:15),turn right is fine,i wonder is this normal?
Topyn
let me give you some advice about viral marketing. It is an unwritten but golden rule that you should not write comments anonymous or pretend that you are giving a user opinion about your product. It is even worse if you talk bad about a competitiors product under a false name.
This will just result in lost confidence of your target customers and people will be more sceptical about whatever you are announcing. You are making pretty bold marketing statements but that is still in an acceptable area. People can easily find out for themselves that the wheel rim is as detachable as the steering axis has a 16bit resolution.
So basically you have 3 choices now.
A) Invest a lot of time and energy to "proof" that you are just a normal guy and not related to TM at all
B) Stop posting under this nickname and leave the forum or just get a new nickname and continue.
C) Admit who you really are and repeat your statements as official company statements
I would choose C) but fortunatly I was never in such a situation to decide about those options.
Best regards
Thomas Jackermeier
CEO
Endor AG / Fanatec
My version is v3,please forgive my Recording qualitythe noise does not come from fan uints,what i am really trying to say is when i turn the wheel left,
It started making strange noises(0:05~0:15),turn right is fine,i wonder is this normal?
My fan sounds like this:
Im already in contact with TM about this noise and if its normal or not.
Check your house before throwing stones at others Thomas, as other user pu it. Apart from buying poor quality stand, you never replied to me!
Actually I am pleased that you are here cos I can speak with you and your company but now it would be too late for fixing things.
My fan sounds like this:
Im already in contact with TM about this noise and if its normal or not.
Mhm and what exactly now is not normal with the fan sound? That is the normal sound of the fan.. Absolute no issue.. You can replace your wheel 1000 times and you will always get this fan noise
Mhm and what exactly now is not normal with the fan sound? That is the normal sound of the fan.. Absolute no issue.. You can replace your wheel 1000 times and you will always get this fan noise
Not sure what went wrong when you tried to contact me but you can send me a PM if you like to tell me what happened and how I can help you.
About "throwing stones while sitting in a glasshouse":
I think that you are mixing up apples and oranges. My dispute with Topyn was not about product or service quality. It was about a company writing biased and wrong "user reviews" under a an anonymous user name.
So if you are saying I threw a stone than this means I would do the same. But this is not my style. You will not find me sneaking around in user forums and provide false information to manipulate somebody. I always write under my real name or under the company name so it is clear that this is biased corporate information.
Think about it. If companies are doing things like that and spam forums with hidden PR it will be a danger to the basis of the social networks. If it is just one guy you might spot him but there are cases in other forums and blogs where companies are acting under hundreds of different user pseudonyms to influence the public opinion. Ever wondered why you can read Amazon reviews before the product has been shipped to customers?
This is unfair and desparate behaviour and you can accuse us of a lot of things, complain about product quality , service, shipping etc., but you can not accuse me or anybody else in my company of doing such things. There are several community testers on this forum which have received a product for testing and writing a review. Ask them if I ever told them what to write or offered them any payment in order to write a favourable review.
BTW, if a company is making hidden PR it also clearly violates against the rules in this forum.
I think Topyn understood and his last post settled the case for me. I hope that this is also in the interest of the whole community. You need to be able to trust what you are reading.
Mhm and what exactly now is not normal with the fan sound? That is the normal sound of the fan.. Absolute no issue.. You can replace your wheel 1000 times and you will always get this fan noise
Hi sofad, my fan sounded just like yours. It's loud in my book.
zacharyPL, thanks for that link. It looks like replacing that fan is not that difficult. But the article claimed that it took an hour and a half to open up the case. That sounds like a very very long time just to open up the casing.
Anyway, is anyone from TM reading this? I would like to get some info on the fan T500RS has.
1) What size of fan is it? 6cm? 8cm?
2) What fan speed is it? 1200RPM? 2000RPM? or anything higher?
3) What air flow does it produce? 25CFM? or anything higher?
4) Is the fan a PWM fan?
It would be nice if someone from TM reply on this fan issue. I'm sure a lot of people out there would like to know about replacing T500RS fan with a lower noise fan.
I should be getting my T500 this Friday. You guyz have me nervous now about the fan. I hope I didn't make a $561 mistake.
I have not had the fan problem. I am into 100+ hours of heavy use at high FFB settings. I have raced for sessions as long as 3 hours. I admit I feel lucky.