My review:
T500RS Review
There have been plenty of reviews of the T500RS. Its pros and cons have been well documented. So instead of telling you largely what you already know, I will try to focus on my experiences and hopefully some things I have notices (good and bad) about the wheel.
The Opening
A Box within a box within a box. I have never seen this many boxes for one item. But at least my wheel arrived in one piece.
The first thing you notice about this wheel is its weight. Compared to a G25 it feels like lead brick. Nice box, lots of styrofoam, easy to unpack. Now that it is out of the box, what does it look like?
The Set Up
It could not have been easier. Plug in the power cable, pedals and USB, get the firmware and drivers from the PC and update the wheels internal FW. But the truth is, as I will explain latter, not everything went smoothly.
Sight, sound, touch, smell
Aesthetically, I really like the look of this wheel. It looks very sporty. The base design is a nice blend of sports car inspired shapes. The sheer size of the wheel is almost intimidating. The overall feel is less toy and more device or machine. Turning the wheel on it makes a smooth mechanic whir and then snaps into alignment rather alarmingly. Its almost like the initial stage of an engine unassumingly starting up, then furiously revving to life.
While the look of the wheel is impressive, how does it perform in terms of tactile aesthetics? While the wheel itself looks the part, its actual feel leaves much to be desired in my opinion. I immediately remembered the feel of my DFGT. In other words, fake plastic, and unpleasant. Coming from my G25, I expected more. The buttons have a reassuring click. The paddles as well have a very nice, CLICK. They provide a very nice auditory and tactile cue that you have pressed a button. I thought that this may annoy me but I eventually found it to be very helpful. The buttons are easy to reach with my fingers, but I cannot vouch for those with shorter digits.
The diamond plate on the pedals is a nice touch and adds an industrial feel. The pedals also have a nice feel when I press my sock against them. Not that it matters, but on a cold day, you may want to wear thick socks, as the base gets chilly.
Finally, I found this wheel to have almost that new car smell.
Ergonomics and Construction
Wheel rim is a great shape and fits nicely in the hand. I still would have preferred a bit more thickness to the rim. To my surprise, I had no trouble adjusting to the fixed paddle shifters. They are large enough that you really have to be overturning your car or shifting mid hairpin in order to say to yourself boy I really miss my G25 paddles. The connection of the wheel itself to the base is reasonably sturdy. The amount of flex present is probably to absorb any dramatic shock to the unit. The wheel base clamp that is provided does a decent job securing the wheel to a table. The rubber grips do a commendable job of actually gripping. That being said, in order to get it really secure I had to use some duct tape. Hard mounting is obviously the best route if you have your own rig. The pedals are easy, if a bit time consuming, to reconfigure to the alternative positions. Given how sturdy the pedals are, this does not bother me.
Performance
I think virtualr said it best. The T500RS is a 800hp stock car. The force this wheel produces is quite jarring. On one hand this is great because it really makes you respect your steering inputs. On the other hand it creates this scenario where you find yourself fighting the wheel rather than seamlessly communicating with it. That being said, the effects this wheel translates to you, the driver, is fantastic. Understeer, oversteer, curb hop, collisions, etc all come through clearer than before.
Probably the most talked about aspect of this wheel is its speed. It is fast. I could try to explain differently, but it is just plain fast. Like the FFB I feel like it is fast, almost to a fault.
Smoothness is not only something that is required with this wheel but something it displays as well. Compared to a G25 it is like dipping your hand into a vat of heavy cream. There is very little notching (that does not mean none) or grinding. The only point this can be felt or heard is the first few degrees the wheel comes off center.
Yes this wheel is fast, smooth and produces strong force feedback effects. It is worlds better than the DF series, G25/27, and 911 wheels. I do not want to sound like I am not giving it a fair shake but this wheel comes with more than just a wheel, it comes with pedals.
I am not going to sugar coat it the pedal feel is ABSOLUTE CRAP. Except for the great construction, these could basically be G25 pedals
o There is NO feel on the accelerator and the brake is weak at best.
o IMO I actually like the G25 pedals more and I think they are crap.
o I feel like they spent all their money on the wheel internals and left the pedals as an afterthought. Except in racing, you steering more with your feet than your hands.
o They should have just nixed the inversion part and put a little more into the pedal feel.
Why is this so important? Anyone who knows anything about driving knows that you point the car with the wheel, but you rotate and turn the car with the pedals. Steer feel is very important, but as a driver proper pedal modulation is even more so. The pedals on the T500RS make this very difficult. In games like iRacing where absolute precision is required, they come up short. Missing braking points, locking up, etc. Sure you can turn in perfectly, but what about mid corner and corner exit? To me, as an enthusiastic sim racer this is a big fault.
Reliability and Customer Support
My T500RS came with a broken right paddle shifter. A small, but crippling problem. For some reason as I was talking to customer service it fixed itself. Then 2 weeks later it started acting up again. From my research this is not an isolated problem with the wheel. That being said, TM CS will fix it. In hindsight, this was not such a big deal. What worries more is that the final days before I sent my wheel back, the FFB strength started to become about 5-10% weaker. This is an effect almost all wheels face over time. My G25 feels like mush after 2+ years. To feel this in just a month of ownership is disconcerting. Doing some more research, this may be an isolated problem, however it is worth considering.
Conclusion
My conclusion is a piece of advice. Should you or should you not buy a T500RS? Yes and no. I got mine for $381 off of amazon. The T500RS usually lists for around $500. $100 does not seem like much, but it is the difference between a buy and a not buy for me. It is worth $381, not $500. At $381 it is slightly above Fanatecs mid-range offerings in price, yet above in performance. But at $500 it is awfully close to Fanatecs premium offering, the CSR Elite. From the pedals to the plastic rim there is just too much about this wheel for me to consider it in a premium price range.
You know what the T500RS is? It is that piece of clothing that is rather daring, a bit edgy, not a sure purchase. It expensive, but still unmistakably cool. Do you get it now? Or wait until it goes on sale?
I waited.
Alexander Prus (Paskowitz)