Unfortunately, the vast majority of the audience don't care about the driving experience.
They care about comprehensive online features, a deeper level of car customisation and personalisation, more community features and racing clubs, a game design that isn't the same regurgitated garbage PD have been using for 15 years and instead something fresh and modern....all of which GT spectacularly failed to deliver.
Yeah, the driving is incredible - maybe even the best in class. But the reality, whether anyone likes it or not, is that most people just don't care about GT's qualifications as a simulator.
You are generalizing too much, and that too based on a meager assumption. I do agree that the general public won't look too much into
how real GT or Forza for that matter is, but that's the point - they only want to drive. Pardon me but the reason I bought Forza over NFS
was because of the driving, despite NFS having the similar graphics, badass sounds, customization and online as Forza. People
do look into the driving experience, and when it comes down to it, in that sense Kaz does not really see competition - generally people who want to race a 'casual sim' will buy one based on what console they have and the availability of the game, so the casual PS3 owners
will buy GT5 because there is nothing else the PS3 has to offer. People like Lil Ape are butthurt because they are the ones at a loss for buying a console just
for one goddamn game, I haven't seen such myopic vision in a while...
I'm not saying GT doesn't need customization or better online, it does, desperately, because it's gonna be flushed down the drain if it isn't, but that is not the main selling point of Forza - it's simulation aspect is.
Also, critic scores are absolute bull because they only look into how enjoyable a game is based on their generalized gaming preference. ArmA II and examples pointed out by Zer0 show that they don't look into realism, on the contrary, only the accessibility of the game, which Forza easily provides