- 577
- NC
RacerXX, you are aware that I copied the text between the " ... " directly from Thomas' Blog?
Yes.
RacerXX, you are aware that I copied the text between the " ... " directly from Thomas' Blog?
And once again from your very own FAQ-section:
"Why is one motor better than two?
The big wheel rim requires a strong motor. We decided to use a single motor as this reduces mechanical resistance or the so called "cogging force". When you turn the wheel you feel little mechanical steps.
The only reason to use two smaller motors instead of one big motor is the increased heat produced by the big motor. The necessary cooling heat sinks and sensor controlled fans cost more than a second motor.
As cost reduction was less important than performance on this wheel, we decided to go for the big 24V Mabuchi motor."
http://www.911wheel.de/?q=faq
👍👍
So you are trying to say that if your wheel (Porsche wheel) uses one motor, and your main competitar at the time (G25/27) uses two motors, then the FAQ are valid?
And if your wheel (CSR-E/CSW) uses two motors and your main competitor (T500) uses one motor, then it's not?
I am confused...
Why is the CSR Elite discontinued on the North America Site?
http://us.fanatec.com/index.php?route=support/product&path=72&product_id=141#downloads
And why are the check marks for compatibility now Red X's....?
http://i.imgur.com/uItu6e2.png
It's also not available anymore on the wheel page:
http://us.fanatec.com/RacingWheels
What makes less sense to me is all the Fana-Bashing going on. I do not think it is good for the forum or hobby or those who bash so much. Some folks deliberately open bash threads across multiple forums and post again and again and again. I have seen this several times in my limited time here since late last year. Again I don't think it is good for the sport or hobby to excessively bash. And it also can become a barrier to entry since some new companies might hesitate or existing ones hold back on possible new products. I saw a couple weeks back that some others shared the sentiments I've noted in this paragraph and were asking for moderator assistance.
Context matters. Is the two motor not as good as one larger one comment related to comparing a Logi-twin with a Fana-single? The Logi twin motors are smaller than the Fana-single motor. Later Fanatec came out with their current premium twin motor rigs which use two of the still-larger-than-Logi motors from the single motor F wheels. They did not go towards the smaller motors used by Logi.
Looking over some of the Wheel Check data from iRacing I see that they found that the single motor Fanatec GT3 was a bit stronger than both the twin motor G25 or G27. And about 10-20% weaker than a T500rs. Not sure on the Elite/CSW. I can see that my four FFB motor Elite objectively blows away the T500rs though ;-)
I'm sure we can figure out the context if that makes sense to people.
What makes less sense to me is all the Fana-Bashing™ going on. I do not think it is good for the forum or hobby or those who bash so much. Some folks deliberately open bash threads across multiple forums and post again and again and again. I have seen this several times in my limited time here since late last year. Again I don't think it is good for the sport or hobby to excessively bash. And it also can become a barrier to entry since some new companies might hesitate or existing ones hold back on possible new products. I saw a couple weeks back that some others shared the sentiments I've noted in this paragraph and were asking for moderator assistance.
Agree, good point racerx, let us keep it above the belt. If we are to advance we have to stay constructive, if something is wrong, be to the point, precise and offer solution.
Thomas does not have to get wet in those thread, he gets my respect for not beeing afraid, knowing he might not be treated fairly. I have fanatec product, I will have more, not because they are perfect, I could probably not afford perfection anyway lol, but because they improve my sim experience. I wish they would be better, like all of us, like Thomas.
Let us keep working at getting a better sim experience by staying constructive and like some in this thread, creative.
The context necessary is in this topic already:
Fanatec on the blog: "We decided to use a single motor as this reduces mechanical resistance or the so called "cogging force"."
Fanatec here: "We have chosen the two smaller motors because they offer a much lower cogging force."
This context can be applied directly to their wheels, without looking at other wheels. The reasons for this are immediately apparent and has been talked about.
Why is talking about this bad? Why the apologist attitude? We have as much right to question things like this as we do to mod our hardwares. Fanatec has chosen to come and make statement which contradicts something else they have said. This is ok, because it is Fanatec?
You belittle people for pointing things out and call them "bashers" and run them off. It is ok to talk about how bad the motors in the wheels are to a degree that it fills pages with information about how to keep them cool, etc. If things were designed properly they would not be failing, not need extra cooling, extra bearings. They would not be losing force. People would not be spending many hours making modifications.
I am amazed and shocked. I came here to discuss interesting things not to be told what I can and can't discuss. People speak of internet mob. They speak of it regarding people that jump on things like contradicting statements by Fanatec and failing motors. They call it "FUD" What are those called that push people away? Those that try to do opposite by covering up things? It should be 50/50 and it is not.
It amazes me that it is ok to post for pages and pages about "fixing" wheels but there is nothing wrong with them. This does not make sense. Very frustrating.
Lots of people like modding their equipment, I know I do. It's easy and rewarding and part of the fun of this hobby.
This is an announcement thread so it might be good to stay within its tone and history. If someone would like to create a new grievance thread they can certainly do so.
I'm not singling anyone out, please don't feel that way. I just find it curious that I have come across some that create threads across multiple forums plus social media all at once to actively Fana-Bash™ a company or product. There are a few people that seem to do that with Fanatec.
Maybe some here have not noticed this but being new to these forums I found it curious that some would bash in say Forum A. And then I notice 5 minutes later they started a new thread or added to an existing one in Forums B, C, and D. Later I see that they added to 911wheel and FB and other places I'm sure I did not come across. They sure must have a lot of time and apparently there may be an unstated agenda.
I mostly drive and mod as far as this hobby goes.
The context necessary is in this topic already:
Fanatec on the blog: "We decided to use a single motor as this reduces mechanical resistance or the so called "cogging force"."
Fanatec here: "We have chosen the two smaller motors because they offer a much lower cogging force."
This context can be applied directly to their wheels, without looking at other wheels. The reasons for this are immediately apparent and has been talked about.
...... Very frustrating.
This is a very interesting developpement, but those wheel mod might be better located in a dedicated thread as they are not fanatec announcements...
Yet another motor in my CSW has started to die.
Take's the count now to six! Five replacements and one returned for repair. That turned out well.......
As pointed out to me by another member before the holidays, If Fanatec know they had a bad batch of motors why are they only replacing one of them in your CSW base instead of them both?
This CSW has not been used more than a couple of hours at the very most since it was "repaired" My new gloves came and I brought it out again.
How can one person have so many bloody motors fail on them, this was getting out of hand after number three!
GRRRRRRRRRRRRRR!!!!!!!!
Reading all this explains how my beta csw base tanked. It suddenly lost a lot of power and began to cog and grind. Fanatec later told me one of the motor blew.
Definitely something Fanatec should look into.
Hello everyone, I am from Brasil. I have purchased a CSW a few months ago.
I was able to get it because my friend in USA could send it to me since Fanatec does not ship here.
..but a few days ago, it quit working.
I have lost all FFB, and then it does not power up now. When I borrowed my friend's CSW PSU it will start, but no FFB.
I do not know what i will do, there is no Fanatec support in Brasil.
It will be very expensive for me to send it back to USA for repair.
Does Fanatec have some suggestion for me?
Yep, de fanatec CSW QR has a noticable play. I wasn't happy with it from day 1.
I have had both rims replaced, but there is still play without the screw.
Since then i have been using both rims with the screw, which in my case eliminates the play entirely and this is the ONLY solution.:
I have been ensured by the local Fanatec representative that the thread in the axle will hold even if you use the screw everytime you switch rims and secure it firmly.
With the screw in, i'm pretty happy with my CSW, but that's not how i imagined how the Quick Release on the CSW should be, when i bought it.
My first Elite lasted nine months before motor problems. I use it on average 4 hours per week.
I should get another free repair/replacement before the warranty is up.
Then I suppose it's a case of ordering replacements from Fanatec then.
This won't be a problem if they send them out with fitting instructions. Nothing lasts forever.
Have any of you have belt slippage on their CSW or CSR Elite?
It seems like my belts are slipping no matter what.They got stretched and seem to have become smooth. There is still slip no matter how strong I adjust the tension of both belts. With the problem that you can't tighten them as strong as then the motor bearings will start to lock up under the stress of the load put on the axle.
That said I have this base since April last year (yes, still the beta wheel), so it says something about the life expectancy of the belts I suppose. Which would suck as you'd have to take apart the CSW to a great extend if you'd have to replace them. Or send the CSW to Fanatec ever 9 months to a year for repair because of a worn/smooth belt. Which wouldn't be something I would look forward to doing either.
Again, my base is still the Beta wheel base. So if no one else has issues with slippage in their final production wheels, then there is no cause for alarm.
Maybe some Loctite 8005 will help in this case? Which is a anti-slip belt dressing.
I've tried conacting Fanatec through their site and an email someone in here gave me. No respnsoe from them on one for almost a week and the other 3 days. Does anyone know how I can transfer my original EU account to a U.S. account?
I'm also getting blue screens when I use the BMW rim but not the formula rim. How weird is that. Hopefully I hear from them soon because the BMW rim is useless for me right now. It will work for around 30 minutes to an hour and then blues screens my PC. The formula rim though can be played with for hours on end with no problems.
Hello everybody, it is a while since my last post. I had great moments with rFactor2 but since a few weeks I do not recognize my CSR Elite anymore. It feels coggy, sandy. Do you now a way to check if one of the two motors die ? The wheel feels brutal, like sending FFB with steps. Not smooth anymore, not accurate at all.
My launch CSR Elite makes a horrible "screeching" or "moaning" noise under hard turning either right or left. Only under hard turning though. haven't sim raced in months because everything is packed up. But will get the wheel sent out to Fanatec when I get settled. It worked fine, just the noise sucks. I haven't been paying attention for a few months, is the consensus that all CSR and CSW wheels will fail 100%? I have a beta CSW and haven't used it because its in a box for the move.
A few days ago I unplugged the CSW F1 rim to take some pictures of paddles that have both cracked on bending.
After that I plugged the rim on CSW. Now playing F1 2012, Project CARS the steering wheel controls start theirself without pushing them. So it happens that randomly the views change quickly, the sound and the microphone are muted/activated while i'm on teamspeak... in short, the buttons i had set on the steering wheel activate theirself randomly.
I tried to push harder the rim in place, and this seemed to alleviate the problem for a while but then starts again.
Has anyone had this problem? What could it be? I noticed that the two middle pins of the quick release are lower than the other, is this normal?
Another problem is that, despite a correct calibration procedure, with the steering wheel that is positioned regularly at 0 degrees in the drivers panel when centered, when you turn on the wheel it stop at about 7-8 degrees on the right after auto-calibration.
Firmware and drivers are updated
I'm obviously preparing a pics-video documentations for fanatec support
Thomas I want to ask you this in public:
When your GT2-w-V2 pedals package arrived, within 24 hours the GT2 stopped turning on with the power button. Then it worked again. Then it stopped again. What should I think Thomas? And this was approx. 10-14 days ago. Understand that I really want the Elite ..but these (motor issues Logiforce asked about), and the rest, led me to buy a t500rs. The Thrustmaster can be returned within 30 days, no worries. I have 25 days left. Will you work with me to get a (damn) Elite thats reliable?
For sure, if you can help, and if all goes well, I will be happy to forget my recent bad fanatec experiences. If you PM me I will arange to do whatever it takes. The webstore price for the Elite has gone up since my problems began ..so thats one area you can help me with. I want to send you my money- I just want a decent reliability 'from the box' and not promises of customer service. Ok? Please PM me. The t500 is fine, of course, but your design has my passion in it![]()
THANK YOU
So I got the really coggy feeling the other day. I emailed Fanatec and they are sending me new motors (they gave me instructions on how to replace). Guessing they are coming from Germany?
Anyone know if I can just buy the motors myself? I think I read about this earlier in the thread and will do some searching soon.
Has anyone had to return anything for repair to Fanatec recently? How long did it all take? I was given an RMA number from support, returned my CSW base to them - which they should have received by the end of last week - and since then have heard nothing. Sent them an email asking about the repair status (and the status of the shipping refund that I sent them a copy of the receipt for over a week ago) yesterday morning but have had no reply so far.
So much for the Premium Service Pack. :-(
Today I was playing iRacing when suddenly my wheel dies. I think (hope) my power supply died of my CSR wheel. Ordered a new one online, couldn't find the right power supply in the city, only 19v and with too less amps. Let's hope it's the power supply..... Please let it be the power supply!!
Estimated wheel age 10 Months.I have a beta CSW base, and all still feels pretty damn good here. I do have a slight "cogging" sensation while sitting still. This did NOT happen the first few weeks I had it. However, under FFB load in game though, NO issues to report. Estimated wheel age 10 months.
Johannes said this "could" possibly happen, and to keep an eye on it IF it gets any worse. This was back in September, and NO issues to really report. My suspicion is 1 of the motors, but under FFB load in game, it does NOT cog, or feel notchy at all.
I put about +-10 hours per week on it MAX. I don't know if more use, or too much power on the FFB strains the motor or not, but all is well here on a BetaTester base.
I've had my CSW base with both the BMW and F1 rim from the fist shipped production batch to the US. My BMW rim was replaced as it was DOA out of the box.The replacement was sent within two days, so the Customer Service was great in my experience. I also had the F1 rim paddle shifter springs break, but I was forewarned that may happen and again the springs were sent as soon as they got a better spec spring.
In regards to the motors, QR wobble or belt slippage issue, I have yet to experience the issues.
I will keep my eye on it and let the community know if over time that changes. So far solid stuff IMO
but you know that first customers got their csw in mid july so the maximum is 7 months....?
Just thought I would say that I've had my CSW since it was launched and haven't had any problems at all.
but you know that first customers got their csw in mid july so the maximum is 7 months....?
well, I have my beta wheel since the end of March 2012 (so yes I have it for over 10 months now) and my base has had no big issues until today and it still feels very very good and only a PSU had to be changed during the time.
well ive had mine for 3 months(November 12) & have had no issues yet
Made in reply to above quote, wheel age estimated at 3 months.same here 👍
Did "premium service" get added to Fanatec North America? There's a graphic on the site http://us.fanatec.com/index.php?route=common/home (it's the second auto-loading one), but I have no idea how to add/activate it.
It seems news about CSS have slowly started to emerge.
CSS Feature preview #1
Submitted by Thomas on Wed, 03/06/2013 - 09:42.
The testing of our ClubSport shifter is going well so it is time to announce the features.
The first function we want to show is the mounting on cockpits.
All four sides have t-slots which allow the insert of t-slot nuts at any position.
You can mount the shifters on all sides but also on the bottom.
This makes mounting extremely flexible.