Forget the old wheel. Now, you have a brand new one with no issue*.So i sent my wheel in because of a minor issue with noise coming from the wheel when rotating the wheel past a certain point left and right (which i could also feel through the wheel).
Right after Logitech received the wheel back i got a mail that the replacement wheel was on the way.
I received it a day later and noticed it is a completely new steering wheel and wheelbase.
It is terrific customer service as a repair could leave someone without a wheel for many weeks probably.
But i do wonder what happens to the wheels that get send in? I can't imagine they get tossed in the bin? Maybe stripped for parts to be reused?
Just wondering.
*
for now 🙃