Online racing games are a numbers game. Participation determines the quality of experience. And this is exactly where the blunders that SMS and Kunos have made translate into an underwhelming online experience. Make the game as hard as possible for casual players to play, and you will end up with only a tiny hardcore racing online. Tomorrow's hardcore racers come from today's casual players.
Kunos have already conceded defeat, and narrowed ACC's focus to one car group, to cater to the small player base their idiotic decision to make public rooms unmoderated (no host kick) have left them with. To most everyone's shock and horror, SMS followed suit, making casual online racing a bashfest dirtier (in my experience) that GT5/6 ever was. So much for 'sim'!
Casual players don't play a game because it is easiest to drive... They play it because it is easiest to play! And every decision SMS have made, particularly on consoles (which is where the vast majority of players are, hence the most money to be made) has made it close to impossible to have a good experience online.
Unless you are a basher troll, who loves to ruin everybody else's fun. In which case, PC2 has become the perfect game! No way to detect your presence, no way to remove you, no way to set up a public room so you can't join (PS3/GT6 set it up so someone on your blocklist couldn't join your room, or if you kicked someone not on your list, they couldn't rejoin for that entire day).
Look, PC2 is already close to the perfect game... The best tracklist, the best car list, full weather, ToD, tuning, Livetrack, road cars, track cars, rallycross, multi-class. With a feature list like that, why isn't it the industry leader? Why aren't GTS and Forza players flocking to it?
Because it's the worst game out there for casual players. You need them first so they can become more hardcore. Gran Turismo may not be able to code a decent tire model if their lives depended on it. But they know exactly what features make a game playable for casual players. And until SMS sit up and take careful note of what made GT the industry leader in the first place, they run the risk of having to do what Kunos are having to do...
Make the game smaller to cater for the smaller player base they have.
SMS have the content. But not enough people playing it, especially on console. And that lies squarely at the feet of SMS. they can change, or they can slowly fade away. To bookend this...
Online games are a numbers game. It's time for SMS to acknowledge this. Before it's too late.