That's fine. I have had 2 Sony digital camera's stop working. A tweeter in one Sony speaker and a woofer in the other Sony tower just stop working, a Sony WEGA Trintron tube go bad in less than 2 years ($450 to repair my $1500 TV at that time).
Microsoft, I went through 4 Xbox 360s, a DS 80 PC sound system where the USB port stopped working, the Microsoft MN wireless network adapter for my PC, and an original Zune that stopped working after about a year and a half.
Sony and MS make garbage for the most part in my experience.
You can't equate personal anecdotal experience to the market. This is a huge fallacy. Equating tens of thousands or even a few hundred thousand disc read errors on a PS2 DVD drive to the several millions of failed 360s can't be taken seriously.
Estimated failure rate of PS1, PS2, GameCube: 2.5%
Estimated failure rate of PS3, Wii: 1% or less (7/2007).
Estimated failure rate of XBox: 4% - hey, it even blue screened on Bill Gates in an on stage presentation.
Estimated failure rate of 360: between 20 -
68%!!
Yes, you read that right. The 360 failure rate is so incredibly vague because MS refuses to release any data, only retroactive warranty uprade announcements. However, the EXTREMELY high failure rate is being fielded in this article:
In-depth expose reveals Microsoft's XBox 360 failure rate was 68%
by Mike Ferro
Sept 6, 2008
Brief quotes:
Takahashi gives an overview on how Microsoft Execs knowingly gave the go ahead for production of the Xbox 360 despite being aware of the high failure rate. It was all due to a race to beat Sony to the market for control of the living room.
The strategic chess moves as Bill Gates, Steve Ballmer, and company take risk after risk, trying to outmaneuver their archrivals for the brass ring: dominance of the incredibly lucrative video game market and control of the digital entertainment gateway in the living room.
GameDaily’s overview of Takahashi’s report reveals out of every 100 Xbox 360, 68 would fail in the initial phase before production.
Microsoft knew it had flawed machines, but it did not delay its launch because it believed the quality problems would subside over time. With each new machine, the company figured it would ride the ‘learning curve,’ or continuously improve its production. Even though Microsoft’s leaders knew their quality wasn’t top notch, they did not ensure that resources were in place to handle returns and quickly debug bad consoles. There were plenty of warning signs, but the company chose to ignore them.
It also seems Microsoft in order to save $2 million of a $25 million contract with the third party vendor decided to forgo the quality assurance machines that are suppose to detect the sort of issues the Xbox 360 had.
I know you think the battery failure rate is funny, but this is because you don't understand the technology involved in delivering portable power. Laptop users are demanding all kinds of power, and soon this is going to be an issue in electric cars. Batteries produce power by strong chemical reactions. More power requires even more dynamic reactions. The problem is that in order to deliver more power over longer periods of time, these reactions result in batteries that are inherently unstable and dangerous. This is an unavoidable problem, as long as you have users demanding ever more and longer term power. I can hardly wait for this to start occurring in electric cars. Or has it already? If not, it will. It's not the battery makers' fault, it's ours.
I'm not a big fan of SONY the global megacorp. They overprice many of their products and services. As an owner of some SONY studio gear, it's excellent, sometimes fairly priced, sometimes not, but out-of-warranty costs can be a pain, which is why a defective SONY reverb I own is still sitting there until I can afford the stupid repair bill.
The games division however, SONY Computer Entertainment, is quite a different animal. The PS3 is reliable and cheap for what it offers, and they do treat their customers very well - for the most part. You can certainly find a number of stories of PS3 users sending in dust-caked PS3s for repair only to be told the warranty doesn't cover ant farm infestation.
By the way, I can't seem to access the FW website anymore, since it doesn't recognize my Live ID, and I see no desire to go through the insane flaming hoops to fix the account. Oh well.