- 1,702
- balang_479
amazon is the safe way to go...
Gran Turismo 5 Release Date?
- Thread starter Sele1981
- 1,100 comments
- 114,452 views
- 87,879
- Rule 12
- GTP_Famine
I don't get the issue with Play.com... They do exactly what they say they do. They're a UK-based site and deliver with shortest lead-times to the UK. Check their Terms & Conditions:
Now, I see both Italy and Portugal (as well as the quoted France and Germany) on that list...
The list that says "usually takes 7-10 days".
If you're expecting to order things from Play.com and get them on launch day when you live in one of those countries, it's not Play's fault if that doesn't happen. It's your fault for having unrealistic expectations that Play specifically say they won't meet...
I'm also scratching my head as to the difference between "royal mail" and "normal mail", seeing as how they are the same thing. If it's sent by post in the British Isles, it'll get collected by Royal Mail, sorted at a Royal Mail sorting office, sent to a Royal Mail delivery centre and dispatched to Royal Mail postmen (except where those postmen don't exist... like not in the British Isles).
Play.com
Now, I see both Italy and Portugal (as well as the quoted France and Germany) on that list...
The list that says "usually takes 7-10 days".
If you're expecting to order things from Play.com and get them on launch day when you live in one of those countries, it's not Play's fault if that doesn't happen. It's your fault for having unrealistic expectations that Play specifically say they won't meet...
I'm also scratching my head as to the difference between "royal mail" and "normal mail", seeing as how they are the same thing. If it's sent by post in the British Isles, it'll get collected by Royal Mail, sorted at a Royal Mail sorting office, sent to a Royal Mail delivery centre and dispatched to Royal Mail postmen (except where those postmen don't exist... like not in the British Isles).
- 183
- Gaviao; GTP_Gaviao; Gaviao_GTPT
Well if you read carefully what's been said we've been talking about an alternative to getting the games with shorter delivery times - NOT that we expected play.com to deliver fast and they failed to do it.
But for everyone's information they have rarely if ever delivered within 7 - 10 days, it's usually more like 3 to 4 weeks.
At least for Portugal, they definitely don't do exactly what they say they do.
But for everyone's information they have rarely if ever delivered within 7 - 10 days, it's usually more like 3 to 4 weeks.
At least for Portugal, they definitely don't do exactly what they say they do.
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- 5,017
- Val d'Orcia,Tuscany
- hardvibes
- ACR HardVibes
Famine I dont think we understand eachother
I repeat:
play.com
-expensive pre-orders and recent releases
-delivers with normal mail (no charge):
-those who live in the UK may get what they expect in a few days
-those who live OUTSIDE the uk get what they expect 2-3-4 weeks later. it's not what they say on their website. It's what we say that counts, we are the customers
-impossible to track the item
-the postman leaves the package wherever he wants so if it doesnt fit in the mailbox he'll leave it near, sometimes where the publicity papers are (I swer to God that happens)
-sometimes people get used games instead of new (no xbox360/ps3 seal, scratched boxes and cds, folded papers)
shopto.net
-games are cheaper than play.com
-delivers with royal mail (3,50£):
-those who live in the uk get the game in 1-2 days
-those who live outside the uk get the game within 5-6 days
-you can track the item
-the postman delivers the package to YOU, he comes to your door and let you sign for confirmation of receipt
...fast and secure
and we're talking about personal experience and witnesses all over the eurpean forums using both shops
the conclusion is obvious
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- 1,917
- Binance:TSIDDLSA
- patriotzero
- please no
Shopto where I m gonna buy GT5
- 87,879
- Rule 12
- GTP_Famine
No, I don't think we do...
Can be cured by looking elsewhere on the internet. Play.com can only charge you more if you buy from them. This is the buyer's fault, not the seller's.
Royal Mail is "normal mail". Play.com are not charging you for the service where they could; Shopto.net are charging you for the service.
I'd call this an "up" for Play.com. However, the next bit might explain where the issue is...
Shopto.net appear to be sending things by Recorded or Registered Post.
For reference Recorded Post costs 75p.
I don't recall the last item I've preordered from Play and not got on the following day at the latest. I once got a preordered item the day before.
Play.com don't claim to deliver within any time frame. They say "usually 7-10 days" (which, assuming day 1 is the release, is 2-3 weeks [Day 8 to Day 11]). You can't have a paddy at them for their delivery timeframe when they don't give you one.
That's a function of the 75p delivery option shopto are charging you £3.50 for.
Personally I have no need to track my post - it won't get to me any quicker.
Play.com
I've never received anything from them unsealed. But I've only been using them November 2002 so my testament isn't really worth anything.
I didn't get an item once (from 118 things bought from there). After the 21 day window had expired (if your item hasn't arrived within 21 days [ooh look - 3 weeks. I wonder how items take 4 weeks to arrive Internationally without the buyer ever enquiring] of dispatch, you can claim for an undelivered item) they sent a replacement, free of charge, which arrived within 2 days.
I should say so.
People are complaining that products are taking too long to arrive - up to 4 weeks! - despite Play not giving any guarantees for International delivery time (FAQs) and stating that they will investigate non-deliveries just 3 weeks after dispatch (FAQs). And that Play's free delivery doesn't have as many features as Shopto's £3.50-for-a-75p-option delivery - and can arrive opened, just as Play say in their FAQs. And that they're paying more through Play - in fact just as much as is shown on the screen when they click the button.
My conclusion is that people never read the Terms & Conditions/FAQs or none of this would come as a surprise. And then like blaming everyone other than themselves for this inattention.
Play do everything they say they will. Shopto probably do as well - never used them, don't know. If you don't like the service from any one online shop, please exercise your choice to buy from another - it'd take a very special kind of idiot to keep giving money to a service they dislike in a free market economy.
- 606
Just want to put my 2 cents in regarding Play.com
Generally I have found them to be alright when it's not a highly anticipated pre-order. When the Wii came out I pre-ordered one from GamePlay.com and then after hearing their batch was going to be smaller than expected they made it first come first serve (luckily I was one of them).
As for Play.com, I know people who pre-ordered 2 mins after they started taking them, yet they never got their orders and people who had ordered about 3 days after got theirs. Basically it's pick'n'mix, no logical thinking, they just grab an order no. at random and process it.
I have only used them once for a 4GB Memory Stick Duo for my PSP (
) during the Royal Mail strikes. First it was sent late, second it was lost in the mail. However the manager was very nice about the whole thing and promptly sent another one out the next day via special delivery. Arrived perfectly fine on time, then 2 days later the missing one showed up (thanks Royal Mail).
Generally I have found them to be alright when it's not a highly anticipated pre-order. When the Wii came out I pre-ordered one from GamePlay.com and then after hearing their batch was going to be smaller than expected they made it first come first serve (luckily I was one of them).
As for Play.com, I know people who pre-ordered 2 mins after they started taking them, yet they never got their orders and people who had ordered about 3 days after got theirs. Basically it's pick'n'mix, no logical thinking, they just grab an order no. at random and process it.
I have only used them once for a 4GB Memory Stick Duo for my PSP (
) during the Royal Mail strikes. First it was sent late, second it was lost in the mail. However the manager was very nice about the whole thing and promptly sent another one out the next day via special delivery. Arrived perfectly fine on time, then 2 days later the missing one showed up (thanks Royal Mail).
- 5,017
- Val d'Orcia,Tuscany
- hardvibes
- ACR HardVibes
royal mail is not normal mail, it's Certified Mail: shopto charge for the service to receive the item faster and in your own hands to avoid loss/theft. Thats what Certified Mail is about.
Play fails sometimes (I'd say even more than "sometimes"). I don't recall shopto causing any kind of trouble to customers
they dont claim, right. The difference between play.com and shopto is that (I'm sick of repeating) the first deliver with many delays and the second one never fails
I repeat, there's a lot of people, me included, that received open items in the last 6 months just like they were playtrade items. I never said that things like that happened 5 or 6 years ago. It's happening now.
My point is very simple, it's about taking risk
In the blue corner there's play.com: with many good but also many bad witnesses such as delays and used games
In the red corner there's shopto.net: the service costs 3,50£ but you're sure to receive your item (certified mail is certified mail...). No bad witnesses at all: bran new games all the time delivered in no time.
I'm not willing to risk with play.com anymore. No more no less.
I'd like to see you receiving a pair of opened boxes with scratches everywhere...wouldn't you be annoyed?
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- 87,879
- Rule 12
- GTP_Famine
Yes it is. Remember where the Royal Mail is based? Know what my location is? A little guy turns up every morning in a bright red van with "Royal Mail" on the side and posts bills through my letterbox.
The source of your confusion is that shopto are using a service within the Royal Mail's pantheon:
This is a service offered by Royal Mail for 75p and for which Shopto are charging £3.50. It is in addition to their normal mail services.
Royal Mail is a company, not a service. They offer many additional cost services above and including "normal mail" - but the same guy picks them up from the post office.
You're just not getting it... Play.com cannot fail to meet their claims because they don't make any. If you think they do, that's YOUR problem, not Play's. Read their Terms & Conditions.
And I repeat that Play's Terms & Conditions say that your items may well be subject to being opened by customs.
Play don't open them. Customs do. Play tell you in the Terms & Conditions that this might happen. If it stills comes as a surprise to you it's because you haven't read the Terms & Conditions (and thanks for wishing poor service on me. Much appreciated).
Everything you've said can be summarised by "You haven't read the Terms & Conditions and are then blaming the company because you couldn't be bothered to read them." Even the part where things take 4 weeks to arrive - which is a patent nonsense because Play say, in their Terms & Conditions - that anything not delivered within than 3 weeks of dispatch is classed as an undelivered item and they will provide a replacement or refund.
You're giving your money to people without reading anything about their conditions. That's an absolutely staggering concept. At least the worst that's happened to you so far is that they haven't met standards you've expected for some reason...
- 1,261
- PureAwesomeness
- SteamTroller77
Can't you two take it outside? Seriously, your quarrel has nothing to do with the thread and that huge, bolded, purple font is taking up too much screen space!
Unless of course you happen to know when GT5 is coming out, in which case all will be forgiven.
Unless of course you happen to know when GT5 is coming out, in which case all will be forgiven.
pricey2003
(Banned)
- 68
I know, i agree with PureAwesomeness, gtfo with all this useless info which is relevant to about 0.01% of the GT fanbase. I am in this thread for the speculation not to read about who thinks play.com is cool or not. And for the love of god man change that font colour and take off the bold. Try pink instead 👍
- 87,879
- Rule 12
- GTP_Famine
Was I moderating at the time, or just disagreeing with you because you're wrong?
If I was just disagreeing with you, then there's no need to mention the fact that I'm a moderator. Unless you're wanting to bring personality into a factual discussion for some reason?
I never said it doesn't happen. I said that you can't blame Play because they're doing exactly what they say they will, and people are still paying them for it.
Their T&C could say they'll just deliver empty boxes and come round and punch you in the face every 5th order - but you wouldn't know because you've never read them until now. And that's your fault - not mine or Play's.
I've been using this normal-sized bolded indigo font here for six years. Every single one of my nearly-26,000 posts is using the same font. If you find it objectionable, use the Report button.
As above.
As for knowing the release date... I suppose technically I should lock this thread, given that we already have the actual release date covered in a sticky.
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- 448
- Wittgenstein
In my experience play.com used to deliver to Belgium, in my case, within 7 days, sometimes sooner. They offered competitive prices as well as allowing you to order in the currency of your choice.
In more recent times the delivery seems to have slipped to as much as 20 days in the case of my Killzone 2 order which I was told would be posted on release day. Plus it arrived with a damaged case. I've experienced this with a couple of DVDs too.
I could have contacted them over the damaged box (I doubt it was Customs as I used to work for them) but by the time the game arrived I just wanted to play it.
I appreciate they don't promise to deliver any sooner than 21 days but there is at least anecdotal evidence that their delivery service to non-UK addresses has suffered recently. It's now at a stage where I don't want to use them any longer and it may be interesting for other forum members who live outside the UK to be aware of my and others experiences, when deciding where to buy GT5 from (should it ever be released).
I'm also a little peeved about their poor euro conversion rate and refusal to let me buy in pounds any more.
In more recent times the delivery seems to have slipped to as much as 20 days in the case of my Killzone 2 order which I was told would be posted on release day. Plus it arrived with a damaged case. I've experienced this with a couple of DVDs too.
I could have contacted them over the damaged box (I doubt it was Customs as I used to work for them) but by the time the game arrived I just wanted to play it.
I appreciate they don't promise to deliver any sooner than 21 days but there is at least anecdotal evidence that their delivery service to non-UK addresses has suffered recently. It's now at a stage where I don't want to use them any longer and it may be interesting for other forum members who live outside the UK to be aware of my and others experiences, when deciding where to buy GT5 from (should it ever be released).
I'm also a little peeved about their poor euro conversion rate and refusal to let me buy in pounds any more.
- 87,879
- Rule 12
- GTP_Famine
Which side? British customs are usually a pack of (expletive deleted)s.
I don't doubt it for a second - but ultimately they don't give a deadline for international delivieries and it isn't their primary market. The UK is, and you'd expect a poorer service to elsewhere.
I buy from wherever is cheapest and least unreliable from experience. The last game I bought online (LittleBigPlanet) was from Asda - who outcompeted Play on price. The last electronic item I bought online (an LG M227WD LCD TV) was from Dixons - who outcompeted Play on price and delivery time (even including postage - which was still less than £3.50).
The ultimate moral of the story is never, ever rely on one site (and read the T&Cs so you don't end up fleeced and disappointed).
- 20,145
- Australia
- VIPERGTS01
There is a actual genuine reason for the bold indigo, not just a fashion statement like choosing pink.
- 448
- Wittgenstein
British and don't think some of my ex-colleagues don't know where you live!!!!! Just hope you like early morning calls :-)
I think your defence of play may be getting a little out of hand..........
However, looking at the link you gave, yes this thread should be closed and on that note I'll stop commenting.......
- 87,879
- Rule 12
- GTP_Famine
I know where some of them live too. Early morning won't be an issue, given how awe-inspiringly lazy they (the ones I know, I hasten to add) are.
Though at least they didn't break my suitcase opening it like US Customs did.
To be entirely fair, I'm not defending Play - just pointing out that they aren't breaking their Terms & Conditions, despite what some people with unrealistic expectations would insist.
Checking my order history, the last time I bought anything from them was December and prior to that it was April 2008! The last game I bought from them was GT5 Prologue and, surprise surprise, they show a dispatch date of 26th March 2008 - the EU launch date being the 28th March!
Ultimately people should take responsibility for their purchases. If someones buys from Play expecting it to be cheaper than anywhere else, including a free Special Delivery with package tracking to arrive overseas within a week of launch, they're an idiot since Play don't promise any of these things - and I don't see how they can be blamed for not meeting someone else's expectations.
pricey2003
(Banned)
- 68
The reason i said it is because i cant read the posts properly, i end up skimming across it and missing the point, like that 1 above, i got to little big planet and asda and gave up, i dont know if its the bold or the colour but it hurts my eyes trying. Absolutely NOTHING to do with fashion Jay.
BTW my mates dads friends babysitter, who is one third japanese, knows a guy from japan who's cousins girlfriends mother, who works in a sushi bar, serves a customer who knows a girl who's grandad delivers pot noodles to PD, said..................... Wednesday 2nd December 2009.
Now thats how to speculate.
BTW my mates dads friends babysitter, who is one third japanese, knows a guy from japan who's cousins girlfriends mother, who works in a sushi bar, serves a customer who knows a girl who's grandad delivers pot noodles to PD, said..................... Wednesday 2nd December 2009.
Now thats how to speculate.
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- 5,017
- Val d'Orcia,Tuscany
- hardvibes
- ACR HardVibes
CodeRedR51
Premium
- 55,348
- United States
lol
- 1,067
- No46_TheDoctor or SSRacingUK
Ever heard of Chinese whispers? Wonder what the date started as ?
A large UK retailer are showing it for preorder september 2009.
http://www.game.co.uk/PS3/Driving/Racing/
http://www.game.co.uk/PS3/Driving/Racing/
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