Kazunori Yamauchi Responds to Gran Turismo 7 Fan Outrage

[Quakebass]

I agree with you. I want to clarify my Hagerty point though:

It’s important to point out that most Hagerty customers insure extra cars through the company. Generally, that ＄XYZ amount per month is being paid in addition to the one or two daily drivers that households (in the USA) may have. 5,000 miles a year is generally not enough miles for a daily driven car.

It’s kind of like saying “Oh, the mortgage for a beach house isn’t so bad” until you realize that’s money being paid on top the mortgage you have on your primary residence along with all of the other costs/maintenance/etc associated with it. It’s safe to say that the average Hagerty customer is generally older and more “well-to-do” than your average automotive insurance customer since they are insuring a classic car.

Yes, I know this. Hagerty actually will not insure a primary vehicle, they require you to have a primary vehicle registered and insured under your name. It’s customers are actually exclusively people with more than one car. It’s collector car insurance. But Hagerty isn’t only for the Uber-rich, owners of supercars, historic race cars, or other rare classic relics. It’s a great alternative that’s waaay more affordable for people with a secondary/weekend/project car, like a Miata or Boxter/transaxle Porsche. In fact in some cases it’s the only way to insure an imported car, as not all agencies will do so for some particular models (and certainly not for a good price). Even if Hagerty’s average customer is more on the rich side, the service they provide is useful for all income levels that will allow you to own a car.

Regardless, the point I was making in all of this was that it literally could be cheaper to make use of Hagerty’s service for a free car than to buy the microtransactions necessary to afford one of the high end legendary cars. That’s how bad PD has made the economy in GT7.

 

[RSR Warrior]

yup, why didn't they bring the credits up to par with the highest paid out event instead of nerfing that and other ones? lol. it's clear the motivation here is microtransactions.

I wonder of MTs would mean bonusses to everyone at PD? That would be evil.

 

[Quakebass]

Here is something to think about:
Are 18mil + cars a form of NFT's?

Nope. Can’t sell or trade.

PD has managed to create something worse than an NFT.

 

[RSR Warrior]

Statement from Kaz absolutely underlines his blinkered and stubborn view of the player experience. He cannot see the wood for the trees. He cannot see that his game is utterly flawed, and instead blaming players for having the wrong attitude.

Grinding is what gamers do when they can't earn comparable in-game currency by playing the game in a progressive way.

On top of that, it's often a staple part of modern gaming, and if Kaz had any kind of perspective outside of the bubble he inhabits, he would understand this.

He would have made a much better 'sandbox' aspect to GT7 so players could 'enjoy' variety whilst also earning credits. You can't just put content that requires thousands of hours to afford, and expect players not to seek out an effective way to make money.

What Kaz completely fails to realise is that every single one of the players 'mechanically' grinding those CRAPPY events would LOVE to be grinding all kinds of different events.

He deserves to get completely slammed IMO.

Can you imagine Kaz saying that in a WWE ring, Batista slides into the ring, kicks him in the stomach, hookes him in and GIVES HIM A BATISTA BOMB FROM HELL!

 

[soc123_au]

Here is something to think about:
Are 18mil + cars a form of NFT's?

Also aside from the things others have mention, nft's are also unique or at least individually numbered with a finite supply.

Also nft's dont have a shelf life waiting for the creator to switch off the server.

 

[BossBattle]

Yes, I know this. Hagerty actually will not insure a primary vehicle, they require you to have a primary vehicle registered and insured under your name. It’s customers are actually exclusively people with more than one car. It’s collector car insurance. But Hagerty isn’t only for the Uber-rich, owners of supercars, historic race cars, or other rare classic relics. It’s a great alternative that’s waaay more affordable for people with a secondary/weekend/project car, like a Miata or Boxter/transaxle Porsche. In fact in some cases it’s the only way to insure an imported car, as not all agencies will do so for some particular models (and certainly not for a good price). Even if Hagerty’s average customer is more on the rich side, the service they provide is useful for all income levels that will allow you to own a car.
Regardless, the point I was making in all of this was that it literally could be cheaper to make use of Hagerty’s service for a free car than to buy the microtransactions necessary to afford one of the high end legendary cars. That’s how bad PD has made the economy in GT7.

Ok- got it! We’re on the same wavelength. I just wanted to underscore the profile of an average Hagerty customer for those who may not be familiar with the company (people aside from us). Thanks!

 

[pokemonfan58]

Can you imagine Kaz saying that in a WWE ring, Batista slides into the ring, kicks him in the stomach, hookes him in and GIVES HIM A BATISTA BOMB FROM HELL!

Or Triple H shows up with a sledgehammer, slides into the ring, hits kaz in the stomach with the sledgehammer, then gives him the pedigree. 🤣

 

[Phaceless_Ph]

GT cafe is an interesting idea, but pretty bad implemented. Just one car for a 2 laps race and even you only have to place 3rd? Come on. Every entry should have been a championship with 3-5 events, and give me a car if a place first in all, like in old GT4. Car can be used for next championship and so on.
You can just fly through those menus and most all championship are ridiculous, same course but in reverse, just two races?
I want championships and I want to have the same feeling that I have in GT4 to get a car when all races are gold or you get the first in the championship, that was the real Gran Turismo.
Now the only way to get new cars after all cafe menus are gone is with credits or those awful and crappy tickets. Yesterday finally I got a Nissan 370Z after 10 days of consecutive worst prices in 1,2 and 3 start tickets.
Give me championship where I can get a car, even the same car, so it can be sold! ok, I forgot, I can not sale cars!

I personally think it ruins the sandbox and is a lazy linear placeholder for an insufficient campaign.

 

[dacc10]

What i find most interesting in this whole mess is Kaz talking about similarities with reality, in real life, few collectors will have deposits with more than 400 cars, usually there will be few, which he liked the most, but to reach this collection, he tested, bought and sold several cars, until he reached the ones he liked the most, or bought and sold cars just as a way to climb a ladder and reach the desired, but that's not what we see here.

There's probably only one or two individuals on this planet that actually own more than 400 cars. I don't think this game is supposed to be "Gran Turismo: The Sultan of Brunei simulator". So Kaz's idea makes no logical sense for the common human being. It's actually trying to replicate, and almost idolise, the kind of collector that managed to buy that many cars through greed. Ironically, many of his cars ended up abandoned. So what's the point of trying to replicate such a specific lifestyle, based on someone who got rich through selling natural resources, and used all that profit for selfish purposes? Silly us that play a game for fun and for the love for cars.

And let's not forget, many collectors, bought certain cars when they were a lot less expensive. For example the 250 GTO was originally around $18.000 (less than $160.000 today). It's not like every single one of them bought the cars at their maximum auction price. Back then 20 million dollars, would get you a huge collection, including, every single 250 GTO ever made. This just puts it into perspective.

 

[BroncosXR8]

There's probably only one or two individuals on this planet that actually own more than 400 cars. I don't think this game is supposed to be "Gran Turismo: The Sultan of Brunei simulator". So Kaz's idea makes no logical sense for the common human being. It's actually trying to replicate, and almost idolise, the kind of collector that managed to buy that many cars through greed. Ironically, many of his cars ended up abandoned. So what's the point of trying to replicate such a specific lifestyle, based on someone who got rich through selling natural resources, and used all that profit for selfish purposes? Silly us that play a game for fun and for the love for cars.

And let's not forget, many collectors, bought certain cars when they were a lot less expensive. For example the 250 GTO was originally around $18.000 (less than $160.000 today). It's not like every single one of them bought the cars at their maximum auction price. Back then 20 million dollars, would get you a huge collection, including, every single 250 GTO ever made. This just puts it into perspective.

I don't think he was trying to simulate/replicate the Sultan or any other mega car collector, I honestly think GT7 is a copycat/homage to Pokemon... or at least the style of gameplay.

 

[dacc10]

I don't think he was trying to simulate/replicate the Sultan or any other mega car collector, I honestly think GT7 is a copycat/homage to Pokemon... or at least the style of gameplay.

Of course, but the way the cars are so expensive just for the sake of replicating real life, kind of makes it look like it, a billionaire car collector simulator.
I get the Pokemon similarities, the whole collection/grind concept. But does it make any sense for this type of game? I don't think so.

 

[Phaceless_Ph]

Of course, but the way the cars are so expensive just for the sake of replicating real life, kind of makes it look like it, a billionaire car collector simulator.
I get the Pokemon similarities, the whole collection/grind concept. But does it make any sense for this type of game? I don't think so.

@dacc10 @BroncosXR8 More like Genshin Turismo

 

[Gpcd00]

and now we have too the gt40, enjoy the cars guys, cars that you can't buy even in ******* videogame!

 

[queleuleu]

Dude, it's not months you will have to wait but years.

The overall singleplayer experience is crappy as hell, they missed it from A to Z.
It's not like the game could be corrected just by adding some events right away.

The game experience is not designed as it should be.
We should start with few cars and progress through beginner events to endurance events making our own choice of cars and tuning in respect of events regulations. Which implies fair rewards too to ensure a proper progression and fun, yes, just fun.

Actually the game drop 100 cars in your face through Café after 10 to 15 hours of gameplay and then, nothing, absolutely nothing.
Oh yes, Kaz said the game is long term bla bla bla... it's not professional, not serious at all. Period.

No game designer at Poly?! Making a career mode seems so easy, they have the assets, just make many events with a good sense of achievement.
It's like a role-playing game: they spend years building characters, the world, mechanics... for a poor and boring campaign.

 

[wheelhp]

You can still be fast on some of the more budget wheels.

I play ACC with an old logitech Wheel, there's a distinct lack of FFB when you're wrestling the car to get it back straight.
I'd say then that the budget wheels wouldn't be very beginner friendly.

 

[aguia]

The game feels more anti-social.
The chat room does not have beeps, phrases made in one click, only rooms with a host that, when closing the room,
All you have to do is look for another one... Error CE-800 108 is synonymous that the connection is faulty.
GTSport had none of these problems.

A short game with great difficulty in getting gold and after a few/many kilometers you add Cr. to buy a set of tires,
when the objective of the game is to collect 400 cars, and equip them all.

It was out of the question to want to buy a McLaren F1=18,500,000Cr. just for being Heritage, when in the GTSport it was also,
or they even offered it for doing 43 km daily. GT7 almost always gives 5,000Cr. or the suspension of a car that you may not even have, to apply them.

But for me, the biggest mistake is still not being able to download my best lap (never seen in Gran Turismo environment)
or worse, do one or 100 laps of the track, you earn the same, just kilometers.
GTSport on one lap would give km and miles, on the second lap and following, gave Cr. Miles, Km, Exp.
Little things like, going into a replay and having to switch to show all, the results sheet of the race with the best lap,
other players' data, that's all GTSport has.

 

[BlackHGT]

I'm surprised that neither Sony nor Polyphony have commented on the strong criticism from fans/customers. that's the most disappointing thing of all.

 

[wheelhp]

The game feels more anti-social.
The chat room does not have beeps, phrases made in one click, only rooms with a host that, when closing the room,
All you have to do is look for another one... Error CE-800 108 is synonymous that the connection is faulty.
GTSport had none of these problems.

A short game with great difficulty in getting gold and after a few/many kilometers you add Cr. to buy a set of tires,
when the objective of the game is to collect 400 cars, and equip them all.

It was out of the question to want to buy a McLaren F1=18,500,000Cr. just for being Heritage, when in the GTSport it was also,
or they even offered it for doing 43 km daily. GT7 almost always gives 5,000Cr. or the suspension of a car that you may not even have, to apply them.

But for me, the biggest mistake is still not being able to download my best lap (never seen in Gran Turismo environment)
or worse, do one or 100 laps of the track, you earn the same, just kilometers.
GTSport on one lap would give km and miles, on the second lap and following, gave Cr. Miles, Km, Exp.
Little things like, going into a replay and having to switch to show all, the results sheet of the race with the best lap,
other players' data, that's all GTSport has.

If you remember GT Sport at launch it was a mess too, but GT7 also shouldn't have repeated that, yet here we are!

 

[RPR6143 RPG]

And I bet they're nerf even more events so we don't play them again and again ever again.

 

[Boxster]

I'm surprised that neither Sony nor Polyphony have commented on the strong criticism from fans/customers. that's the most disappointing thing of all.

Very poor customer relations. It fuels my fears they are out of touch.
Too late with communication when V1.07 tanked, no follow up on Kaz's pain message. Kaz, man we are in pain too. The ball is in your park now, get sharp ....

 

[BossBattle]

I'm surprised that neither Sony nor Polyphony have commented on the strong criticism from fans/customers. that's the most disappointing thing of all.

Very poor customer relations. It fuels my fears they are out of touch.
Too late with communication when V1.07 tanked, no follow up on Kaz's pain message. Kaz, man we are in pain too. The ball is in your park now, get sharp ....

I would give them until the end of the week at least. The last message didn’t go well. Botching the next message could kill the game.

If they’re coming up with a new message, they’re putting all hands on deck to ensure it is well received.

If they don’t plan on responding to the outrage then I don’t know what to say. That would be bad. I’m holding out hope for now.

 

[wheelhp]

It looks like by next month the main issues will still not be resolved. Just as I thought. Well they'll have to get their act together quite rapidly then as their business model will get the reality check it needs

 

[eSZee]

I play ACC with an old logitech Wheel, there's a distinct lack of FFB when you're wrestling the car to get it back straight.
I'd say then that the budget wheels wouldn't be very beginner friendly.

That's not exclusive to just that wheel.

 

[Phaceless_Ph]

The game feels more anti-social.
The chat room does not have beeps, phrases made in one click, only rooms with a host that, when closing the room,
All you have to do is look for another one... Error CE-800 108 is synonymous that the connection is faulty.
GTSport had none of these problems.

A short game with great difficulty in getting gold and after a few/many kilometers you add Cr. to buy a set of tires,
when the objective of the game is to collect 400 cars, and equip them all.

It was out of the question to want to buy a McLaren F1=18,500,000Cr. just for being Heritage, when in the GTSport it was also,
or they even offered it for doing 43 km daily. GT7 almost always gives 5,000Cr. or the suspension of a car that you may not even have, to apply them.

But for me, the biggest mistake is still not being able to download my best lap (never seen in Gran Turismo environment)
or worse, do one or 100 laps of the track, you earn the same, just kilometers.
GTSport on one lap would give km and miles, on the second lap and following, gave Cr. Miles, Km, Exp.
Little things like, going into a replay and having to switch to show all, the results sheet of the race with the best lap,
other players' data, that's all GTSport has.

When the priority is milking the nuts off of people will MTX, everything else becomes half-ass.

 

[wheelhp]

That's not exclusive to just that wheel.

I was under the impression that the more expensive wheels had the more compatible hardware to make it feel better

 

[MrNukki]

I'm surprised that neither Sony nor Polyphony have commented on the strong criticism from fans/customers. that's the most disappointing thing of all.

Sony don't care, they're just laughing all the way to the bank. Doubt that that's the case with Polyphony, my guess is that they had to bend the knee to Sony and appease their insatiable greed. Kaz has already said his piece, but I hope he does address the astronomical backlash.

 

[eSZee]

It looks like by next month the main issues will still not be resolved. Just as I thought. Well they'll have to get their act together quite rapidly then as their business model will get the reality check it needs

It'll take much longer than that. JP devs/pubs live in their own little/big bubble. Being somewhat involved in the fighting game world and having a tiny bit of access to that side of the industry, the bubble becomes very evident very quickly. I feel it's going to take a lot more than what's going on with gt7 to change things.

I was under the impression that the more expensive wheels had the more compatible hardware to make it feel better

They do, but what you described isn't just limited to lower level wheels. The FFB model in the game is lacking in certain scenarios.

 

[MagpieRacer]

Sony don't care, they're just laughing all the way to the bank. Doubt that that's the case with Polyphony, my guess is that they had to bend the knee to Sony and appease their insatiable greed. Kaz has already said his piece, but I hope he does address the astronomical backlash.

Where does PD end and Sony begin though. They're basically one and the same, Kaz has been a high up exec in Sony land before (not sure if he still is) and PD have exclusively been Sony pretty much forever.

 

[wheelhp]

It'll take much longer than that. JP devs/pubs live in their own little/big bubble. Being somewhat involved in the fighting game world and having a tiny bit of access to that side of the industry, the bubble becomes very evident very quickly. I feel it's going to take a lot more than what's going on with gt7 to change things.

My guess would be Kaz is banking on the "FREE DLC" model of free cars every month, as he did with GT Sport. When that starts I expect that the GT Fanbase will turn back to being in love with kaz again and most the complaints we have now will just be forgotten, not too many fixed, just forgotten.

They do, but what you described isn't just limited to lower level wheels. The FFB model in the game is lacking in certain scenarios.

I'd like to point out that the Tyre model in ACC also needs work, a lot of people went back to Rfactor 2 physics and other sims since the ACC tyre model still isn't all it's cracked up to be. Maybe when they get around to maturing the tyre model, then the FFB could just fall into place with a minor fix.

 

[Deni323]

How much would it cost to buy every car(except those you get for free) if you would only use real money, no in game credits?

That would be an interesting information